Customer reviews of econotes

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 3 and 4 stars

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client(e)
Rating: 4 out of 5
Comma de at the top fast delivery, rather good to see the holding in time.
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Aurélie D.
Rating: 4 out of 5
Pros: nice product, the cover seems solid over the long term, nice paper quality, it's pleasant to write on the pages, the ink fades completely with a wet cloth. Minuses: the ink takes a long time to dry, it doesn't erase as well with a slightly damp cloth and leaves marks that don't come off, even worse with the eraser, although I used it for a small character but it left horrible marks that don't come off at all, I don't recommend the eraser... Overall, a good product that matches descriptions and expectations, but still a bit expensive.
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Séverine B.
Rating: 4 out of 5
following a purchase from 05/05/2021
Very pleasant writing on paper. A few pages are badly printed, but the whole thing is very pleasant for everyday note-taking at work.Edit: top-notch customer service. They sent me a brand new notebook to make up for the printing problems with the first one. Many thanks to them.
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Response from econotes
Hello Séverine! Thank you very much for your feedback! Concerning the problem with the pages, I'll ask customer service to contact you. See you soon?
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Claire
Rating: 4 out of 5
The diary sheets are very soft, and the writing is very pleasant! The only small drawback is that when erasing, you mustn't rub with the line, otherwise the printed lines tend to smudge and are indelible. It's better to use a wet wipe rather than a slightly damp one - it works really well! and leave to dry well afterwards! I'm convinced by these products, and I'm thinking of buying the A4 notebook soon!
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Magali L.
Rating: 4 out of 5
following a purchase from 21/05/2021
Left-handed, Eco NoteBK advises us against buying their reusable notebooks and pads when we're left-handed... And yet, it's a good exercise to stop smudging and re-learn how to lift the wrist... I love it:. Being able to write down all the ideas that feed my future work without the need for post-its... Being able to erase them when the idea has been used... Scanning important notes that need to be kept track of... The pen and the texture of the pads and feeling the pen glide over the pad... Being able to erase everything and find a clean notebook to start again! A product I'm delighted with, even though I'm a left-handed smudge-maker?
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Response from econotes
Hello Magali! We're really pleased that you like the EcoNotebk and that it suits you? We tend not to recommend our notebooks to left-handed people, as the angle of the hand is often a problem. We've tried to find a solution with our new Made in France notebooks by removing some of the spiral binding? Nice use to you?
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Pauline L.
Rating: 4 out of 5
Personally, I would have liked more pages, but the quality is the same as all the other products! I validate more!
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Stéphanie
Rating: 3 out of 5
following a purchase from 09/05/2021
High-quality product, but the application needed to use it perfectly is not very intuitive.
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Response from econotes
Hello Stéphanie! Thank you for your feedback. The application does not belong to us, was not developed by us and we are therefore not responsible for it. We only recommend it to our customers who are not familiar with it. I assume that your rating is linked to the use of this application? If so, please feel free to update your review of EcoNotebk (which we did!)? See you soon!
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Séverine B.
Rating: 4 out of 5
Pleasant product to use every day. Erases very well
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Aurore M.
Rating: 4 out of 5
following a purchase from 05/05/2021
Good product, just needs a bookmark
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Response from econotes
Hello Aurore! Thank you very much for your feedback. We are indeed working on an integrated bookmark, it's in progress? See you soon!
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Anne S.
Rating: 4 out of 5
Leaves a trace of old writings, but allows worry-free rewriting. The principle is great. To be improved. It's a pity that the recommended application for saving is not free,
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Anne S.
Rating: 4 out of 5
following a purchase from 28/04/2021
Not so white after use.I find the ink doesn't fade well after use.Even heat didn't make the notebook like new again. But it does mean that I don't have to use single-use sheets any more.
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Response from econotes
Hello Anne! Thank you for your feedback? If you have any problems erasing, please contact our customer service department! In the meantime, here are the instructions for use:- The eraser is designed for occasional use, such as for spelling mistakes. The hair dryer is suitable for quick erasing, and can be complemented by a damp wipe.Enjoy your erasing experience?
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Emma
Rating: 3 out of 5
following a purchase from 14/12/2020
I'm moderately satisfied. The principle is really great, except that:- pages with lines and spaces for children's writing are missing- the ink takes a little time to dry, so watch out for your hand or sweater running over it. -the erasing system has its limits. I use it daily in my work, but in the end, once you've used a page a dozen times, it becomes unusable and dirty, and the pen doesn't write very well any more. And yet, I do use the wet wipe to erase my page at the end of the day. Too bad, I thought I'd be able to use one page more times. Otherwise, writing is pleasant on a "new" page.
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Response from econotes
Hello Emma! Thanks for your feedback? The B5 notebooks are indeed half lines and half dots. However, we do have A4 notebooks with lines and line spaces (Séyès squares). As for the ink, you have to wait a few seconds for it to dry? And for the erasing system, is it the eraser you use? Because the eraser is more of a back-up solution for erasing a very small area precisely. We always recommend using a moistened wipe, which leaves the page as good as new. In fact, I've used my own notebook dozens of times, and the appearance of the pages hasn't changed at all. If you ever have a problem, don't hesitate to contact our customer service team, who'll be delighted to help! Have a nice use.
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Sandrine H.
Rating: 4 out of 5
Satisfied with my second purchase, but I'm sure there's still room for improvement! :)
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Mathilde
Rating: 4 out of 5
following a purchase from 25/04/2021
Product as described. Be careful to wait for the ink to dry before trying to erase, otherwise it will smudge... but for the rest, it's a top product! I use it for work and I'm really happy! Legere deception de ne pas avoir le nouveau modele made in France, quand j'ai commandé mon EcoNotebk il n'etait pad encore disponible (à qq semaines près c'est dommage!)
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Response from econotes
Hello Mathilde! Thank you for your feedback? Indeed, the Made in France models are very recent! We are delighted that you are satisfied with your EcoNotebk?
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Sylvie L.
Rating: 4 out of 5
following a purchase from 25/04/2021
Hello, I'm quite satisfied with my purchase, only a small BEMOL: My pens don't work anymore, I left them in the sun during the afternoon and in the evening they didn't want to write anymore, neither one nor the other.could you explain this problem? Is it recurrent?
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Response from econotes
Hello Sylvie! Thanks for your feedback? Like all pens, there comes a time when they run out of ink. If they still have some, then I invite you to put them in the freezer for an hour, and when you take them out they'll be as good as new. You'll find ink refills for sale on our site. See you soon?
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Mathilde
Rating: 4 out of 5
Product as described. Be careful to wait for the ink to dry before trying to erase, otherwise it will smudge... but for the rest, it's a top product! I use it for work and I'm really happy! Legere deception de ne pas avoir le nouveau modele made in France, quand j'ai commandé mon EcoNotebk il n'était pas encore disponible (à qq semaines près c'est dommage!)
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Pascale V.
Rating: 4 out of 5
following a purchase from 24/04/2021
I'm happy with this notebook, which allows me to write down useful information for my work or everyday life, but also to erase it as soon as it's been processed...no waste of paper ??
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Response from econotes
Hello Pascale! Thank you for your opinion, we are all delighted that you are satisfied? Nice use to you.
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Sandrine G.
Rating: 4 out of 5
following a purchase from 22/04/2021
I like this notebook. Very easy to use.
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Response from econotes
Hello Sandrine! Thank you so much for taking the time to leave us a review of your EcoNotebk? notebook.
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Marie-laure B.
Rating: 4 out of 5
following a purchase from 21/04/2021
There are traces of writing. It also leaves dirty marks when wiped with a damp cloth. An exchange is in progress
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Response from econotes
Hello Marie-Laure! Thank you for your feedback! Following Stéphen's call and explanation of how to use the moistened wipe, I'll let you come back to us in a few days to let us know that everything is now fine for you, and update your review accordingly? Of course, as proposed, if the problem persists, we'll send you a new notebook. If, after all, all goes well when you erase with the moistened wipe, we'll make you a gesture on the damaged page. Have a nice day?
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Pierre C.
Rating: 4 out of 5
following a purchase from 21/04/2021
Very practical. The pen can have difficulty rewriting at times. I no longer "waste" paper!
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Response from econotes
Hello Celine! Thank you so much for your feedback? Don't hesitate to put your pen in the freezer if you need to (or shake it a bit). See you soon!
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Flavien
Rating: 4 out of 5
following a purchase from 19/04/2021
Reusable, pleasant to write with. The price is confusing at first, but clearly worth it.
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Response from econotes
Hello Flavien! Thank you so much for your heart-warming feedback. See you soon?
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Fanny N.
Rating: 3 out of 5
following a purchase from 18/04/2021
I've placed several orders for notebooks in different sizes, for myself and my colleagues. On the other hand, I don't know if I press too hard when writing or I don't know, but the writing never really goes away. It leaves marks and after about ten erasures, I have to tear up the page because it becomes illegible. What's more, when I erase with the water cloth, it "smears" the pen and the page remains "dirty". Still, it's a very nice alternative, especially as I take a lot of notes and make a lot of to-do lists at work.
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Response from econotes
Hello Fanny! Thanks for your feedback? You really shouldn't press down, as it's not necessary and can cause problems when erasing. The stone paper + friction pen combo allows naturally fluid writing, the pen simply has to glide over the paper. It's not like using a bic pen. The ink is watery, so once you've wiped it, wipe it again and wipe it again. Your page will be as good as new. If you need any further assistance, don't hesitate to contact our customer service team, who'll be happy to help. See you soon?
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sADC
Rating: 4 out of 5
When first used, shave
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Bulle
Rating: 3 out of 5
following a purchase from 14/04/2021
Hello, I write a lot to memorize and I always end up throwing away my notebooks after a while because I don't really need to reread my notes. So I thought Econotebook would be a good way of saving paper and therefore trees. At first, I was very pleased. The problem was that I hadn't anticipated the time it would take to erase the notebook with the damp cloth. The second problem is that after the second wipe, yellowish marks remain and it doesn't make you want to write at all. In short, I'm not sure it's suitable for my use. NB: I don't have a hair dryer and I don't want to buy one for that.
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Response from econotes
Hello Bulle! Thank you for your feedback. We're sorry to hear that the EcoNotebk didn't meet your expectations. Please note that it is advisable to wait for the ink to dry (a few seconds) before erasing, otherwise the natural consequence is ink smearing. I can't find any correspondence with Customer Service about your concerns. It's a shame you didn't contact them before leaving your review. We are there for our customers no matter what. I'll ask Customer Service to contact you, so you can look into it together. Have a nice day?
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Bulle
Rating: 3 out of 5
Hello, I write a lot to memorize and I always end up throwing away my notebooks after a while because I don't really need to reread my notes. So I thought Econotebook would be a good way of saving paper and therefore trees. At first, I was very pleased. The problem was that I hadn't anticipated the time it would take to erase the notebook with the damp cloth. The second problem was that, after the second wipe, yellowish marks remained and I didn't feel like writing at all. In short, I'm not sure it's right for my purposes. NB: I don't have a hairdryer and I don't want to buy one for this.
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Salomé
Rating: 4 out of 5
following a purchase from 09/04/2021
I'm very happy with my Notebook! The only hitch for me is that, being left-handed, I have to be careful to dry the first few lines before continuing to write, otherwise the ink will drool.
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Response from econotes
Hello Salomé! Thank you for your feedback. We're really pleased that you're happy with your EcoNotebk? The ink does take a few seconds to dry! Nice use to you?
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Marion T.
Rating: 4 out of 5
following a purchase from 07/04/2021
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Response from econotes
Hello Marion! Thank you very much for your nice rating, we agree that you are satisfied with your EcoNotebk? Our Customer Service team will be happy to answer any questions you may have about your experience with us. We hope to hear from you soon!
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Mary
Rating: 3 out of 5
following a purchase from 06/04/2021
Overall, I'm satisfied with my purchase (the diary + notebook + notepad pack). I think the ecological approach is great and it's very pleasant to write on them with the erasable pens included. I'm only giving it 3 stars for the moment because:- the drying time is long. The eraser on the black pen dirtied and even damaged my diary. It's better to erase with a damp cloth and then dry.
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Response from econotes
Hello Mary! Thank you for your feedback on your order? We're sorry that you weren't completely satisfied with the EcoNotebk? However, please note that the drying time of the ink (about a few seconds) is beyond our control. This is inherent in any "Friction" pen (heat-sensitive ink). We are, however, trying to develop a solution that might change this. As for the eraser, as we often point out (here, on our networks), it's only a back-up system for small areas such as spelling mistakes. In fact, in the instructions for use inside the notebooks, we recommend using a moistened wipe. We wish you all the best with your EcoNotebk?
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Claude C.
Rating: 4 out of 5
following a purchase from 23/03/2021
Innovative product that will allow me to reduce my volume of paper after work meetings.... I have ordered 2 A5 notebooks which I hope will be delivered quickly!
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Response from econotes
Hello Claude! Thanks for your feedback; we hope your two EcoNotebk notebooks will meet your expectations?
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Hélène G.
Rating: 4 out of 5
There should be more choice of pattern (small, large squares, line or dot), my brother for whom I took 2 of the notebooks would have preferred lines!
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Depres E.
Rating: 4 out of 5
following a purchase from 20/03/2021
The diary is superb, practical, solid and in a pleasant format. I'll never be without it again. The only drawback is that the pen doesn't dry quickly enough for my taste. As a result, if you close it too quickly, the written trace fades slightly and inks the opposite page (but does it fade??). The possible alternative is to use a commercial erasable pen which dries faster, but it's a shame to have to buy extra plastic in the interests of waste reduction...
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Response from econotes
Hello Elsa! Thank you for your feedback on your diary, we're delighted you're satisfied? It takes a few seconds for the ink to dry, which is one of the characteristics of heat-sensitive ink, but we're working on it!
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Raphaël V.
Rating: 4 out of 5
following a purchase from 19/03/2021
Good product, but when you're writing you mustn't press the pen down on the paper, otherwise the paper will take the mark of the writing, and when you're erasing you just need to let the pen slide over the paper, and if you erase with the wipe you need to do it gently so that the ink on the lines on the notebook doesn't smudge.
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Response from econotes
Hello Raphaël! Further to your email exchange with our customer service department, I'd like to explain a few details to you again... - It's true that you mustn't press. It's not the wipe that produced the marks on your notebook, nor did it cause the print lines to smudge. In fact, the wipe is made of microfiber, so it's impossible for it to be the cause of the notebook's deterioration. As previously advised, erase well with the wipe and nothing else, don't press hard on your pen (it's not a bic) and you'll be able to keep your notebook for years to come?
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Emilie D.
Rating: 4 out of 5
following a purchase from 18/03/2021
Pack received just 1 week ago and so far I'm delighted.
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Response from econotes
Hello Emilie! Thank you for your feedback, we are delighted that you are satisfied?
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Flore G.
Rating: 4 out of 5
following a purchase from 16/03/2021
I haven't had the product for a long time, so I don't have enough hindsight yet. My little notebook seems to be of good quality, you just have to remember not to close it immediately after writing, otherwise it spreads... I'm quite satisfied!
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Response from econotes
Hello Flore! Thank you very much for your feedback? The ink does take a few seconds to dry. We're delighted that you're happy with your EcoNotebk?
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Elie
Rating: 4 out of 5
following a purchase from 15/03/2021
The notebook and notepad are super practical. I scan the pages with my phone, but you have to wait for the ink to dry. The writing rubs off really well with the little cloth soaked in water. The eraser on the pen sometimes leaves traces.
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Response from econotes
Hello Elie! Thank you very much for your feedback? You don't need to press down when you write. The pen should glide over the page, literally? The eraser is more for backup use, for a spelling mistake for example. Good use to you?
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An4t
Rating: 3 out of 5
following a purchase from 12/03/2021
It doesn't feel at all like writing on real paper with ink. More like sliding on plastic, but it's true that it's totally erasable and reusable, so a good compromise I suppose.
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Response from econotes
Hello ! Thanks for your feedback? The paper is not classic paper, but stone paper. So you won't find the same feeling as a ballpoint pen on classic paper. The pen glides over the EcoNotebk paper and that's what makes it such a pleasure to use. We wish you great paper savings!
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Jeremie Z.
Rating: 4 out of 5
following a purchase from 11/03/2021
It's too early to give an opinion, I'll see with use, but I really like the idea and the product is pleasant to use for the moment.
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Response from econotes
Hello Jeremie! Thank you very much for your feedback. We're delighted that you like EcoNotebk?
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Hamidou
Rating: 4 out of 5
following a purchase from 11/03/2021
Super customer service - fast delivery - I'm thrilled with my purchase - fun the pen glides on the sheets - purchase - notebook and notepad - super practical for to do list - no more need for post it - the notepad is permanently in my handbag .Delivered - with black erasable pen - a small wipe and hook to put pen / Notebook I bought in GS Refillable & erasable pen pilot ball frixion: compatible apparently after I can not comment on the lifespan, to see with time, the product seems of good quality the price may seem high but by doing the calculation we find it you reduce your purchases of notebook by reusing material better way to consume - recycling by the lifespan and less waste known by Instagram - super reliable
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Response from econotes
Hello Sylvie! Thank you very much for your detailed feedback, which makes us very happy? Great use and, above all, great savings on paper!
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Kencie J.
Rating: 4 out of 5
Meets my expectations
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Marie-Claire P.
Rating: 4 out of 5
I'd be able to fully appreciate the quality and value for money in use. Find a way to store the wipe in the cover of the notebook, pad, etc. like the pen holder. That would be a plus for me.
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