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B
Rating: 4 out of 5
Easy to use
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
Summary of reviews
The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
delivery ok and products conform very useful tutorials
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J
Rating: 1 out of 5
Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE
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M
Rating: 4 out of 5
First use of my mask, short. Long delay (6 days) between order and shipment.
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A
Rating: 4 out of 5
Pleasant site, quick and easy ordering, but high prices.
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C
Rating: 4 out of 5
packaging badly damaged but product intact
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M
Rating: 4 out of 5
Delivery on time. Material is suitable
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A
Rating: 4 out of 5
Very satisfied with the equipment, works very well.
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A
Rating: 4 out of 5
good products and delivery ok
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D
Rating: 4 out of 5
complete order received promptly
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E
Rating: 4 out of 5
very good quality
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N
Rating: 4 out of 5
Fast, efficient service
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C
Rating: 4 out of 5
Good product and fast delivery
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C
Rating: 4 out of 5
Fast shipping Product corresponds to the indicated reference.
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D
Rating: 4 out of 5
very attentive a little more vigilant on the controls
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M
Rating: 4 out of 5
Good products, fast delivery, responsive after-sales service. Too bad the shipping costs are so high for Belgium (30€) , Plan mondial relay to allow small purchases ?
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J
Rating: 4 out of 5
I recommend this product.
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F
Rating: 4 out of 5
It's a pity that the delivery costs are so high and that we don't have the choice of a cheaper formula. Otherwise, the order is top notch but makes you think about ordering a small delivery.
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H
Rating: 4 out of 5
The heat seems soothing
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M
Rating: 4 out of 5
Hello, I am satisfied with EMGIDI products. The only problem I had was that although I had a customer account with them, I couldn't access their site, so I had to create an account for my husband to be able to order. I didn't get any response to my questions sent by email.
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M
Rating: 4 out of 5
Very useful, and quite practical to use, but in the long run it comes at a cost.
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J
Rating: 4 out of 5
OK
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B
Rating: 4 out of 5
Order received compliant but no email or SMS confirmation for this one.
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M
Rating: 4 out of 5
A site dedicated to eye comfort. Well
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F
Rating: 4 out of 5
Perfect nothing more to say
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E
Rating: 4 out of 5
Very satisfied with product received promptly
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D
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Fast delivery, delivery costs a little high Mask recommended +++ by OPH, effective and comfortable
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R
Rating: 4 out of 5
Fast and perfect
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C
Rating: 4 out of 5
Satisfied with my order.
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L
Rating: 4 out of 5
Top products, fast delivery
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B
Rating: 4 out of 5
Excellent product, well made, ready to use, easy to keep clean. I would recommend this product to anyone with the same problem as myself.
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-
Rating: 4 out of 5
Good products that meet the needs of as many people as possible
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C
Rating: 4 out of 5
Very good product. Except for the packaging, which leaves something to be desired, and generally the product box is damaged.
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H
Rating: 4 out of 5
The heated eye mask matches the description and expectations. I apply the recommended treatments (Chaumane method) and have not noticed any significant improvement, but the condition of my eyelids is no longer worsening, which seems to have stabilized the situation.
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Response from EMGIDI
Hello,
Thank you for your OPINION.
The CHAUMANE method brings improvements, but it can take time. The most important thing is not to get discouraged and to continue doing the eyelid treatments every day.
Don't hesitate to call us for more information.
EMGIDI
Thank you for your OPINION.
The CHAUMANE method brings improvements, but it can take time. The most important thing is not to get discouraged and to continue doing the eyelid treatments every day.
Don't hesitate to call us for more information.
EMGIDI
J
Rating: 4 out of 5
Nothing to say
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S
Rating: 4 out of 5
Product as described and efficient. One small drawback: the handle that holds the 2 hulls together is fragile. It came off easily. Quick delivery.
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J
Rating: 4 out of 5
very good product, effective, I recommend it.
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B
Rating: 4 out of 5
Delivery as ordered
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J
Rating: 4 out of 5
Fast delivery, product to be used over time to check its effectiveness.
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