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N
Rating: 4 out of 5
Satisfied, but the button with the temperatures is positioned too far from the mask, which forces one to contort to reach it.
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Customer reviews of EMGIDI
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
Summary of reviews
The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
Hoping it will improve
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V
Rating: 4 out of 5
The mask works very well and the usage tips on the site are interesting
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C
Rating: 4 out of 5
Mask to heat the eyelids bought to stimulate glands because eyes are too dry. Comfortable to wear, except for the hard piece of metal on the nose: for my part, I made an incision in the fabric of the mask and removed it.
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R
Rating: 4 out of 5
Fast and careful shipping Product conforms
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C
Rating: 2 out of 5
The emitted heat is far from uniform.
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M
Rating: 4 out of 5
The 48-hour delivery time was not respected. The package took 7 days to arrive.
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G
Rating: 2 out of 5
Received article (basic TE mask) but the two foam pads were detached on the top, a visible line of glue. After strong pressure, they seem to be glued properly, but I can't say if the mask will last over time. It remains effective for incomplete eye closure at night (I had already taken this mask last year but this one had not been waterproof for a few months, the pads having detached just after several months of use)
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M
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
I put wet pads under the mask. I find the heat too dry!
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N
Rating: 4 out of 5
I just received my package which had been delivered to a relay that closed the next day…
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M
Rating: 4 out of 5
I ordered a night mask that suits me perfectly. The delivery was fast. Emgidi is a company that offers quality products, but unfortunately the items offered are becoming more and more expensive.
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C
Rating: 4 out of 5
Fast delivery, product meets expectations
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R
Rating: 4 out of 5
A bit cumbersome device
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C
Rating: 4 out of 5
Everything is ok
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E
Rating: 4 out of 5
Product compliant
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M
Rating: 2 out of 5
Finally, I find that it's expensive for a product that warms my eyes moderately. The nose stop doesn't fall as it should, so the mask doesn't position itself correctly, which means I hardly get any heat on my eyes and around them. I am really disappointed with my purchase, especially at that price. Moreover, it seems limited in the number of uses, which disappoints me even more. I won't advertise it. So it stays in its box; it's a useless purchase for me given its high purchase price. If you have a solution for me or feedback.
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B
Rating: 4 out of 5
Relief at the eyelids
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G
Rating: 4 out of 5
At first I had a bit of trouble using the mask but I watched a video and everything is fine. I hope it will be effective!
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H
Rating: 4 out of 5
I find it well designed, you still need the extension to plug it in and be at ease
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H
Rating: 4 out of 5
Very good Thank you
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G
Rating: 4 out of 5
The order always includes a storage pouch. Please do not include it in the next order. The wipes are really good.
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P
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
this mask has a perfect shape for me, the shells fit very well to my eyes and I followed the operating mode of the pulls on each side. However, the contact with the skin (top of the cheeks) bothers me a little. This is due to the material of the mask.
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G
Rating: 4 out of 5
good
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M
Rating: 4 out of 5
I bought some fabric lingerie that fits the USB eye mask. I'm happy with my purchase. I recommend this mask rather than the one that is heated in the microwave.
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M
Rating: 4 out of 5
I still lack perspective....
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A
Rating: 4 out of 5
SATISFIED
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J
Rating: 4 out of 5
The heat mask is really great!!!! I really feel like it helps my eyes. However, I'm not convinced about the night glasses... We'll see in the long term.
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G
Rating: 4 out of 5
A bit expensive
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A
Rating: 4 out of 5
I made a mistake with the stars. Order received very quickly. So far everything is working well.
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Y
Rating: 4 out of 5
Effective
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R
Rating: 4 out of 5
Satisfied.
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A
Rating: 4 out of 5
quality products, fast delivery
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V
Rating: 4 out of 5
Delighted with the product and your professionalism.
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N
Rating: 4 out of 5
Effective night mask. One star less for the price, too high for a product made of rudimentary materials.
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L
Rating: 4 out of 5
My original order got lost on the way, but emgidi quickly sent me a new shipment, which I received the very next day.
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B
Rating: 4 out of 5
Product conforms to order. Recommended by my optician. Easy to use. Just take the time to do it.
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R
Rating: 4 out of 5
Very good and warm welcome
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