Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2 and 5 stars

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D
Daniel M.
Rating: 5 out of 5
following a purchase from 10/11/2025
Good evening, for a few years I have been ordering certain products from you and I am satisfied. Mr. Daniel Marcq
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Charlotte K.
Rating: 5 out of 5
following a purchase from 09/11/2025
Receipt as expected and very fast
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Myriam D.
Rating: 5 out of 5
following a purchase from 07/11/2025
Very good administrative follow-up. Quite fast delivery. Unfortunately, the mask does not suit me. The adjustable straps stick out from the mask, which is unfortunately very uncomfortable at night.
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Johann R.
Rating: 5 out of 5
following a purchase from 10/11/2025
Always effective and excellent product.
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Lydia L.
Rating: 5 out of 5
following a purchase from 10/11/2025
Comfortable to wear mask, effective and not too constraining
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Philippe F.
Rating: 5 out of 5
following a purchase from 06/11/2025
Well received and the mask works correctly. Best regards
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Cécile T.
Rating: 5 out of 5
following a purchase from 06/11/2025
Very professional, fast delivery, the product matches perfectly what was explained and advised to me by phone
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Yannick C.
Rating: 5 out of 5
following a purchase from 05/11/2025
Fast delivery and matches my order.
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Isabelle J.
Rating: 5 out of 5
following a purchase from 05/11/2025
Very good product. I recommend it if, like me, you suffer from dry eyes.
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Julie T.
Rating: 5 out of 5
following a purchase from 05/11/2025
Fast shipping and delivery. The eye mask is very soothing and effective
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Sandra G.
Rating: 5 out of 5
following a purchase from 04/11/2025
Fast delivery, this mask is easy to use and relieves my dry eyes.
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Marie C.
Rating: 5 out of 5
following a purchase from 03/11/2025
Perfect
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Nathalie D.
Rating: 5 out of 5
following a purchase from 31/10/2025
Perfect quick order
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Siranouch D.
Rating: 5 out of 5
following a purchase from 03/11/2025
Well received the ordered products that I am trying at the moment
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Claude L.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very satisfied with the purchased products. Fast delivery.
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Geneviève L.
Rating: 5 out of 5
following a purchase from 30/10/2025
I am completely satisfied with the ordered products!
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Patrice B.
Rating: 5 out of 5
following a purchase from 26/10/2025
perfect
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Muriel C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Order arrived on time, products conform to my request
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Marie Antoinette C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Product conforms to the description, easy to use
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Nadia L.
Rating: 5 out of 5
following a purchase from 24/10/2025
Quality product and impeccable customer service. I recommend!
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Bianka Z.
Rating: 5 out of 5
following a purchase from 25/10/2025
I am satisfied with my purchase. The eyes stay well moisturized throughout the night. The mask does not move and does not leave many marks after the night.
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Islam S.
Rating: 5 out of 5
following a purchase from 09/10/2025
Content
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Christiane T.
Rating: 5 out of 5
following a purchase from 23/10/2025
*****
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Dominique G.
Rating: 5 out of 5
following a purchase from 23/10/2025
Order and shipment of the product with quick processing
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Sabine J.
Rating: 5 out of 5
following a purchase from 21/10/2025
Great product!
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Suzanne D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Perfect
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Ariane G.
Rating: 5 out of 5
following a purchase from 22/10/2025
Thank you to your team for their responsiveness! I have been using the heating mask for 3 years, I can't do without it as its integration into my daily routine has greatly improved my ocular comfort!! I also gifted it to my aunt who also suffers from dry eyes!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 18/10/2025
The delivery time was good. The package was very well packaged and matched what I ordered.
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Michèle L.
Rating: 5 out of 5
following a purchase from 07/10/2025
Good products, good customer service, top interlocutor
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Gaëlle P.
Rating: 5 out of 5
following a purchase from 20/10/2025
Fast delivery and product conforms to the description.
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Noyrey E.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very good product and good reception within the deadlines
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Nadine P.
Rating: 5 out of 5
following a purchase from 19/10/2025
Emgidi products are precious for those who need to rely on quality and safety for eye health.
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Francoise B.
Rating: 5 out of 5
following a purchase from 19/10/2025
Excellent
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Helene V.
Rating: 5 out of 5
following a purchase from 17/10/2025
Very good electric heating mask, very practical and good temperature.
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Alexandre D.
Rating: 5 out of 5
following a purchase from 18/10/2025
Purchase on the site of a latex skirt for my ziena glasses in humid rooms. Order placed on Saturday night to Sunday, order processed and shipped on Monday. Received the package at my home on Wednesday without any issues. The product remains too expensive for what it is (material, manufacturing costs).
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Ludovic N.
Rating: 5 out of 5
following a purchase from 18/10/2025
IMPECCABLE
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Martine G.
Rating: 5 out of 5
following a purchase from 15/10/2025
Thank you for the efficiency and speed of delivery. Satisfactory product
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Sophie D.
Rating: 5 out of 5
following a purchase from 17/10/2025
Fast and careful shipping.
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Bruno B.
Rating: 5 out of 5
following a purchase from 10/10/2025
A soothing relief from the first try as well as for the following ones.
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Christine P.
Rating: 5 out of 5
following a purchase from 16/10/2025
Very fast service. Excellent products.
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