Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 035 published reviews
5 2 646 87% 4 284 9% 3 59 2% 2 21 1% 1 25 1%

Summary of reviews

The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.

Reviews 2 and 5 stars

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S
STEPHANIE B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect service. Fast, efficient.
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Doriane G.
Rating: 5 out of 5
following a purchase from 29/08/2025
At the top
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Edouard T.
Rating: 5 out of 5
following a purchase from 26/08/2025
-
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Huguette C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Thank you very much, I received my package quickly with good explanations, I thank you and am very satisfied with this product (heat mask with wipes) thank you again.
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Cédric B.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very pleasant to wear and very effective from the first uses. Good investment.
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Emilie D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good
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Christophe A.
Rating: 5 out of 5
following a purchase from 25/08/2025
good product
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Benedicte B.
Rating: 5 out of 5
following a purchase from 26/08/2025
Quick and reliable purchase
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Sandrine S.
Rating: 5 out of 5
following a purchase from 25/08/2025
Top!
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Yves R.
Rating: 5 out of 5
following a purchase from 25/08/2025
Product conforms to the description and delivered quickly.
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Jacques R.
Rating: 5 out of 5
following a purchase from 25/08/2025
Product delivered quickly in a nice package Easy to use I recommend
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Liliane T.
Rating: 5 out of 5
following a purchase from 25/08/2025
Speed for reception and I am satisfied with the product
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Johanna C.
Rating: 5 out of 5
following a purchase from 08/08/2025
I have recurring chalazia, I hope that using this mask will stop it. In any case, it's convenient because the temperature is constant, unlike gel masks that need to be put in the microwave.
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Emilie G.
Rating: 5 out of 5
following a purchase from 09/08/2025
Easy to purchase and life-changing product (the heating mask for dry eyes, I feel like I have finally entered another dimension of care as it makes my life easier).
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/08/2025
Responsiveness, friendliness, competence. It's very good
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Christiane G.
Rating: 5 out of 5
following a purchase from 19/08/2025
Perfect
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Rusudani L.
Rating: 5 out of 5
following a purchase from 20/08/2025
5
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Pierre R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very good site, fast delivery and compliant order, I am satisfied and highly recommend
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ERIC V.
Rating: 5 out of 5
following a purchase from 19/08/2025
good
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BLANCANIEVES L.
Rating: 5 out of 5
following a purchase from 19/08/2025
Everything went very well
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Dana S.
Rating: 5 out of 5
following a purchase from 05/06/2025
This is the second order I place on EMGIDI, the first item was a heating mask that lasted 4 or 5 years and I was very satisfied. This time I ordered a new model, which is much more comfortable, for now it works perfectly. The package delivery was very fast, thank you!
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Catherine C.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good
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Catherine M.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good product. The instructions are not very clear but there is a very good telephone support.
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Michel L.
Rating: 5 out of 5
following a purchase from 11/08/2025
A precious shop for people suffering from ophthalmological problems.
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Nadine P.
Rating: 5 out of 5
following a purchase from 11/08/2025
I ordered the heating mask for the eyelids because I suffer from blepharitis, and my ophthalmologist recommended this great product, of very high quality.
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isabelle T.
Rating: 5 out of 5
following a purchase from 08/08/2025
perfect,
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CHRISTIANE M.
Rating: 5 out of 5
following a purchase from 09/08/2025
Package received quickly.
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Berengere C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Product meets my expectations, responsive customer service. It heats well, but you still need to properly connect the charger.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very good product
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Isabelle M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Product meets my expectations delivered on time
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chantal M.
Rating: 5 out of 5
following a purchase from 04/08/2025
Good product, practical
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eric F.
Rating: 5 out of 5
following a purchase from 04/08/2025
Package well packaged and operational. It would have been interesting to know in advance that a 1A charger and a USB extension were needed. For the rest, your site deserves a refresh, especially on the payment portal which reminded me of my first online purchases that were not very secure.
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Marguerite L.
Rating: 5 out of 5
following a purchase from 05/08/2025
Timely delivery, good material
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Marie Paule L.
Rating: 5 out of 5
following a purchase from 31/07/2025
Excellent product meets its promises
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Veronique V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Reception, order and delivery, very satisfactory. Thank you
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Melanie L.
Rating: 5 out of 5
following a purchase from 30/07/2025
Well delivered. The mask is very good, I use it with an external battery to allow me to settle wherever I want. Recommended by my ophthalmologist, I am happy with it. Hoping for an improvement in my dry eye issues.
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Marcelle V.
Rating: 5 out of 5
following a purchase from 31/07/2025
fast delivery. very responsive company
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MARTINE H.
Rating: 5 out of 5
following a purchase from 31/07/2025
Effective product received
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Nicole A.
Rating: 5 out of 5
following a purchase from 31/07/2025
Thank you for the efficient and timely delivery. Should we clean the white fabric part of the mask? Thank you
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Sylvie G.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect! Fast and serious.
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