Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2 and 5 stars

Reset filters
M
Marjolaine A.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect
Translated reviews
C
Christa M.
Rating: 5 out of 5
following a purchase from 24/07/2025
Perfect!
Translated reviews
J
Josefina G.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very good
Translated reviews
B
Bruno S.
Rating: 5 out of 5
following a purchase from 18/07/2025
Great mask and super practical for travel!
Translated reviews
S
Sophie O.
Rating: 5 out of 5
following a purchase from 21/07/2025
Meets my expectations
Translated reviews
D
Danielle L.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very happy with Emgidi products and well done for their speed
Translated reviews
A
Annie S.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect, with a downside on the heating which seems a bit weak to me.
Translated reviews
L
Liliane G.
Rating: 5 out of 5
following a purchase from 16/07/2025
serious company.
Translated reviews
F
Fatima B.
Rating: 5 out of 5
following a purchase from 16/07/2025
I am very satisfied with the heating mask
Translated reviews
F
Françoise H.
Rating: 5 out of 5
following a purchase from 15/07/2025
Easy order, fast delivery. Very satisfied!
Translated reviews
D
David R.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very good product for dry eyes fast delivery, nothing to complain about
Translated reviews
M
M.therese F.
Rating: 5 out of 5
following a purchase from 13/07/2025
Well received not yet tried
Translated reviews
M
Marie-Thérèse C.
Rating: 5 out of 5
following a purchase from 11/07/2025
A bit difficult to start at first. The cord is a bit short, you need a socket close to where you set up. The fabric that protects the mask is poorly fixed or too large, it gets in the way when putting on the mask
Translated reviews
J
Joëlle V.
Rating: 5 out of 5
following a purchase from 06/07/2025
Delighted by this heating mask for my eyes!!!
Translated reviews
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 09/07/2025
My ophthalmologist recommended it to me... I am not disappointed..
Translated reviews
H
Henriette L.
Rating: 5 out of 5
following a purchase from 09/07/2025
5
Translated reviews
N
Nathalie M.
Rating: 5 out of 5
following a purchase from 09/07/2025
very good
Translated reviews
L
Lucile V.
Rating: 5 out of 5
following a purchase from 09/07/2025
Quick shipping. Very practical and easy-to-use heating mask.
Translated reviews
C
Claude L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast delivery
Translated reviews
L
Laurence D.
Rating: 5 out of 5
following a purchase from 08/07/2025
Complies with my expectations. Allows for pleasant heating of the eyelids and thus prepares them well for treatment.
Translated reviews
M
Marie D.
Rating: 5 out of 5
following a purchase from 06/07/2025
-
Translated reviews
M
Marie-Thérèse B.
Rating: 5 out of 5
following a purchase from 04/07/2025
Product corresponding to my expectations. Easy to use
Translated reviews
P
Pierre F.
Rating: 5 out of 5
following a purchase from 04/07/2025
perfect
Translated reviews
M
Monique B.
Rating: 5 out of 5
following a purchase from 04/07/2025
Chronic ocular dryness, a lot of help and very precious products. A bit expensive though
Translated reviews
R
Roseline N.
Rating: 5 out of 5
following a purchase from 27/06/2025
very good.
Translated reviews
N
Nadege T.
Rating: 5 out of 5
following a purchase from 01/07/2025
Delighted with my purchase
Translated reviews
G
Gaëlle B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Excellent transaction, perfect!
Translated reviews
M
Marie L.
Rating: 5 out of 5
following a purchase from 02/07/2025
Hello, package received 1 day early. Serious site. Thank you very much
Translated reviews
E
Eveline D.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very good service, fast delivery.
Translated reviews
M
Marie R.
Rating: 5 out of 5
following a purchase from 28/06/2025
Order received quickly. Well packaged. Good quality heating mask. To see over time.
Translated reviews
M
Maria F.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very good product, washable wipe is a plus
Translated reviews
C
Claudette T.
Rating: 5 out of 5
following a purchase from 02/07/2025
Faster than expected. I was very satisfied. Plus, it was in my mailbox. Thank you
Translated reviews
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 30/06/2025
Product conforms, delivery time ok
Translated reviews
M
Magali D.
Rating: 2 out of 5
following a purchase from 14/06/2025
Finally, I find that it's expensive for a product that warms my eyes moderately. The nose stop doesn't fall as it should, so the mask doesn't position itself correctly, which means I hardly get any heat on my eyes and around them. I am really disappointed with my purchase, especially at that price. Moreover, it seems limited in the number of uses, which disappoints me even more. I won't advertise it. So it stays in its box; it's a useless purchase for me given its high purchase price. If you have a solution for me or feedback.
Translated reviews
Z
Zoé B.
Rating: 5 out of 5
following a purchase from 30/06/2025
After a few days of use, the product is satisfactory. The constant temperature heat diffusion is a real plus.
Translated reviews
J
Josyane S.
Rating: 5 out of 5
following a purchase from 16/04/2025
exceptional a product that should always be at home without interruption... to do every day
Translated reviews
S
Sylvie H.
Rating: 5 out of 5
following a purchase from 26/06/2025
-
Translated reviews
G
Gabrielle A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Super fast delivery and product meets my expectations
Translated reviews
C
Christophe G.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect service. Very satisfying product.
Translated reviews
G
Guylaine F.
Rating: 5 out of 5
following a purchase from 22/06/2025
Fast delivery
Translated reviews
We use cookies for audience measurement and improving user experience.