Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 2 and 5 stars

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A
Antoine Jean G.
Rating: 5 out of 5
following a purchase from 19/03/2025
Fast delivery and fair price, thank you
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Christine G.
Rating: 5 out of 5
following a purchase from 19/03/2025
Everything was perfect, from the order to the delivery. Deadline respected. Highly recommend
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Joelle L.
Rating: 5 out of 5
following a purchase from 19/03/2025
I regret the wide masks otherwise completely satisfied. But if I can have a wide night mask again it would be more comfortable for me.
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Joel B.
Rating: 5 out of 5
following a purchase from 15/03/2025
Good products and fast delivery
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Maria D.
Rating: 5 out of 5
following a purchase from 16/03/2025
Perfect site, and delivery is very fast 👌
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Monique P.
Rating: 5 out of 5
following a purchase from 16/03/2025
I won't risk burning my eyelids
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Gerard F.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very serious service
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Sylviane T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Perfect
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Marianne S.
Rating: 5 out of 5
following a purchase from 14/03/2025
Fast delivery, good transaction
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Marie-Jo G.
Rating: 5 out of 5
following a purchase from 14/03/2025
After several uses, very good product!
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Christelle M.
Rating: 5 out of 5
following a purchase from 14/03/2025
Great product. After just a week of use, I can already feel the benefits
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Marie-Zélie G.
Rating: 5 out of 5
following a purchase from 14/03/2025
good product
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Servane H.
Rating: 5 out of 5
following a purchase from 14/03/2025
very satisfied
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Francoise T.
Rating: 5 out of 5
following a purchase from 14/03/2025
very effective
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Claire V.
Rating: 5 out of 5
following a purchase from 14/03/2025
Bought due to problems with the meibomian glands. The distributed heat provides relief and comfort. I use it twice a day in conjunction with IPL and RF sessions at my ophthalmologist. The only small downside is that I would have liked the cable to be longer! I recommend this product.
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Monique B.
Rating: 5 out of 5
following a purchase from 12/03/2025
Product satisfaction, despite a high price for comfort (finally!) ocular
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Pierre G.
Rating: 5 out of 5
following a purchase from 10/03/2025
I am very satisfied, a big thank you to the whole team
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Ariane B.
Rating: 5 out of 5
following a purchase from 10/03/2025
So useful for my eye comfort, essential!
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Gilbert F.
Rating: 5 out of 5
following a purchase from 07/03/2025
No problem with this first order. Thank you
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Caroline C.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good product.
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Daniele C.
Rating: 5 out of 5
following a purchase from 07/03/2025
VERY USEFUL MASK AGAINST DRY EYES PROVIDED IT IS WORN AT LEAST 2 TIMES A DAY THANK YOU!!!!
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Sandrine G.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very effective eye mask.
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Catherine M.
Rating: 5 out of 5
following a purchase from 07/03/2025
Product as described. An evident well-being.
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Laetitia N.
Rating: 5 out of 5
following a purchase from 02/03/2025
I ordered the eyeseal 4 night eye protection mask. It has become essential for my nights. It takes a few days to get used to it. But the benefit is undeniable. With a few drops of eye drops, my eyes are hydrated upon waking. I wear it under my sleep apnea facial mask. It protects me from the airflow that was terribly irritating my eyes. I thank the ophthalmologist who recommended it to me as well as Emgidi. Trying it is adopting it! For optimal eye comfort.
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Paule D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Perfect delivery and very happy with the heated mask I bought.
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Helene D.
Rating: 5 out of 5
following a purchase from 04/03/2025
good product
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Nicole L.
Rating: 5 out of 5
following a purchase from 05/03/2025
Thank you GABRIEL
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Mariana C.
Rating: 5 out of 5
following a purchase from 06/03/2025
5/5
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Ghislaine L.
Rating: 5 out of 5
following a purchase from 06/03/2025
I really like the moist heat mask, which retains heat for a long time.
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Docteur Yves B.
Rating: 5 out of 5
following a purchase from 24/03/2024
Great to recommend
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Sylvie R.
Rating: 5 out of 5
following a purchase from 03/03/2025
A very good laboratory for dry eyes, which I have just discovered, but the price is a little high.
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Jean Philippe D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Practical use
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Dominique B.
Rating: 5 out of 5
following a purchase from 03/03/2025
Great responsiveness and excellent sales response.
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Marie-Laure B.
Rating: 5 out of 5
following a purchase from 21/02/2025
Ras delivery on schedule.
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Christine R.
Rating: 5 out of 5
following a purchase from 28/02/2025
meeting deadlines...
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Bernard N.
Rating: 5 out of 5
following a purchase from 01/03/2025
Extremely fast and efficient customer service for a product return. Thank you so much!
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Manuel Jean M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very good
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Olivier V.
Rating: 5 out of 5
following a purchase from 23/02/2025
Good. Better than steri-strip at night.
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Angela G.
Rating: 5 out of 5
following a purchase from 26/02/2025
Excellent product
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Flavien M.
Rating: 5 out of 5
following a purchase from 05/02/2025
Very good products
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