The online store EMGIDI is recognized for providing very good products that meet customer expectations, particularly noted for their effective heating masks. Many customers highlight the speed of delivery, with numerous mentions of orders arriving quickly and in excellent condition, ensuring a smooth shopping experience. The customer service is praised for being responsive and informative, with quick email responses and helpful explanations regarding product usage, which enhances user satisfaction.
I bought some fabric lingerie that fits the USB eye mask. I'm happy with my purchase. I recommend this mask rather than the one that is heated in the microwave.
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Michèle T.
Rating: 4 out of 5
following a purchase from 24/04/2025
I still lack perspective....
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arlette A.
Rating: 4 out of 5
following a purchase from 21/04/2025
SATISFIED
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Astride F.
Rating: 3 out of 5
following a purchase from 14/04/2025
I would have preferred to be able to unplug the mask during the break. In other words, I thought I was buying a rechargeable mask that could be unplugged during use.
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Julia P.
Rating: 4 out of 5
following a purchase from 14/04/2025
The heat mask is really great!!!! I really feel like it helps my eyes. However, I'm not convinced about the night glasses... We'll see in the long term.
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Gerard D.
Rating: 4 out of 5
following a purchase from 01/04/2025
A bit expensive
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Annie-Claude P.
Rating: 4 out of 5
following a purchase from 31/03/2025
I made a mistake with the stars. Order received very quickly. So far everything is working well.
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Yves Patrick G.
Rating: 4 out of 5
following a purchase from 31/03/2025
Effective
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Roland B.
Rating: 4 out of 5
following a purchase from 15/03/2025
Satisfied.
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andré P.
Rating: 4 out of 5
following a purchase from 13/03/2025
quality products, fast delivery
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Valerie P.
Rating: 4 out of 5
following a purchase from 12/02/2025
Delighted with the product and your professionalism.
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Ramos da Fonseca S.
Rating: 3 out of 5
following a purchase from 05/03/2025
The inner part of the mask is broken, the interior protection of the mask in fabric.
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Nadia M.
Rating: 4 out of 5
following a purchase from 01/03/2025
Effective night mask. One star less for the price, too high for a product made of rudimentary materials.
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LEROY P.
Rating: 4 out of 5
following a purchase from 06/03/2025
My original order got lost on the way, but emgidi quickly sent me a new shipment, which I received the very next day.
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Bertrand M.
Rating: 4 out of 5
following a purchase from 27/02/2025
Product conforms to order. Recommended by my optician. Easy to use. Just take the time to do it.
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Richard S.
Rating: 4 out of 5
following a purchase from 24/02/2025
Very good and warm welcome
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Mireille F.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fast delivery, compliant product
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marie B.
Rating: 4 out of 5
following a purchase from 19/02/2025
Very practical mask ... just needs a "beep" to announce the end of the session.
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Brigitte A.
Rating: 4 out of 5
following a purchase from 12/02/2025
Mascara very good
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Bernard L.
Rating: 4 out of 5
following a purchase from 04/02/2025
Order OK but I was hacked afterwards, please monitor your system.
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Micheline S.
Rating: 4 out of 5
following a purchase from 30/01/2025
I bought the smallest goggle but it's still too tall. You should make 2 sizes smaller...
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Bernadette M.
Rating: 3 out of 5
following a purchase from 14/01/2025
Heated mask USB44 practical but the heat seems to be below 44°c ( hygh position ) so insufficient for serious blepharitis .
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Marie-Thérèse B.
Rating: 4 out of 5
following a purchase from 10/01/2025
Fast product delivery
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Frédérique M.
Rating: 3 out of 5
following a purchase from 13/01/2025
I was not delivered to the relay point I had chosen.
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Liliane B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Very satisfied with your shipment. Only the post office took a few days to deliver. With us it's usual, there are very often delays. Yours sincerely
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michèle M.
Rating: 4 out of 5
following a purchase from 15/12/2024
I'm happy with the productsb
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Dimwaogdo Irène A.
Rating: 4 out of 5
following a purchase from 06/12/2024
The product is good quality except that I don't think it's powerful enough. I can barely feel the heat. I understand that there are standards and that it shouldn't heat up more. Like I used to heat a wet glove in the microwave, which gives off more heat. Otherwise very good product. Thank you for your efficiency.
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CHRISTELLE P.
Rating: 4 out of 5
following a purchase from 22/11/2024
All went well
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Joelle L.
Rating: 3 out of 5
following a purchase from 19/11/2024
I've always been satisfied with the various products, which have suited me perfectly. The plastic night mask is unbearable, especially if you sweat, and uncomfortable. I miss the foam ones, but unfortunately the last one is starting to wear out. So if you only offer masks that are unbearable at night, I don't see the point in making them more comfortable for patients.
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Bernadette J.
Rating: 4 out of 5
following a purchase from 18/11/2024
FAST, GOOD CONTACTS
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Martine F.
Rating: 3 out of 5
following a purchase from 16/11/2024
I am at the beginning of a pulsed light treatment for dry eyes The mask should help I will be able to give more information on the effectiveness of the product in a while.
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Eliane P.
Rating: 4 out of 5
following a purchase from 08/11/2024
a very pleasant feeling of well-being
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Valérie P.
Rating: 3 out of 5
following a purchase from 12/11/2024
I was expecting a product that really restores my eyes.
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Evelyne S.
Rating: 4 out of 5
following a purchase from 08/11/2024
Excellent reception and customer service. The product works well.
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Muriel L.
Rating: 4 out of 5
following a purchase from 01/11/2024
I ordered the EYESEAL4 OPAQUE mask. Not easy to sleep with a mask. Very effective but a bit expensive. Too bad!!!
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Corinne R.
Rating: 4 out of 5
following a purchase from 05/11/2024
Very good
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ARMELLE L.
Rating: 4 out of 5
following a purchase from 03/11/2024
I would like to know why the mask I bought is no longer valid after 6 months of use... Is there any danger...?
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Response from EMGIDI
Hello, the BRUDER mask has no limit of use, as the microbeads it contains are not perishable. What's more, you can clean the mask (superficial hand washing), as long as you dry it well before re-using it.
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MONIQUE B.
Rating: 4 out of 5
following a purchase from 03/11/2024
Very effective products (a little expensive..) but I have a fragility (light eyes) cojunctivitis ++ Only good products calm my eyes, thank you.
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NICOLE B.
Rating: 3 out of 5
following a purchase from 02/11/2024
the products are expensive and therefore difficult to reproduce, despite being recommended by my optalmologist for fragile eyes with diseased mebiomus glands.
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