Customer reviews of EMGIDI

9,6 /10

Based on 3 116 published reviews

5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 3 and 5 stars

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Véronique P.

Published on 06/10/2025 à 11h23 following a purchase from 24/09/2025

Received quickly. Thank you

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Jean Louis S.

Published on 06/10/2025 à 07h40 following a purchase from 24/09/2025

very good service

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Nadia F.

Published on 06/10/2025 à 04h46 following a purchase from 25/09/2025

I am very satisfied.

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Celine C.

Published on 05/10/2025 à 18h15 following a purchase from 24/09/2025

Meets expectations.

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Isabelle C.

Published on 04/10/2025 à 18h58 following a purchase from 19/09/2025

After some connection issues because I hadn't pushed the plug in the device hard enough... everything works correctly. Delivery was quite fast, everything is good!

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Patrick F.

Published on 04/10/2025 à 17h35 following a purchase from 24/09/2025

Perfect, very responsive.

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Catherine C.

Published on 04/10/2025 à 14h24 following a purchase from 20/09/2025

Always responsive! Very satisfied with all the products.

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Stephanie E.

Published on 03/10/2025 à 21h32 following a purchase from 22/09/2025

Very professional and effective!!

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Ramon C.

Published on 03/10/2025 à 15h56 following a purchase from 19/09/2025

First purchase well received, it's what we can hope for, right?

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Pascal H.

Published on 03/10/2025 à 13h51 following a purchase from 22/09/2025

Very good, perfectly meets our expectations.

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Gwenaëlle P.

Published on 02/10/2025 à 20h54 following a purchase from 21/09/2025

I have difficulty feeling the heat of the mask on my eyes. However, my daughter seems to appreciate it, so I will keep it for her. But I hesitate to get another one for myself.

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Michel L.

Published on 02/10/2025 à 14h39 following a purchase from 19/09/2025

Some difficulties in getting it to work at first, as the manual is not very clear.

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Eric B.

Published on 02/10/2025 à 13h33 following a purchase from 19/09/2025

No issues so perfect.

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Suzanne M.

Published on 30/09/2025 à 11h42 following a purchase from 17/09/2025

Well designed, easy to use, the material meets my expectations.

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Agathe F.

Published on 29/09/2025 à 18h56 following a purchase from 18/09/2025

Top

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Robert M.

Published on 29/09/2025 à 16h37 following a purchase from 16/09/2025

No problem

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Nicolas M.

Published on 29/09/2025 à 13h32 following a purchase from 18/09/2025

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Nicole O.

Published on 28/09/2025 à 13h28 following a purchase from 17/09/2025

Very fast and effective

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Nadine C.

Published on 28/09/2025 à 07h08 following a purchase from 16/09/2025

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Patrick B.

Published on 27/09/2025 à 14h10 following a purchase from 16/09/2025

Nothing

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Michel D.

Published on 26/09/2025 à 12h25 following a purchase from 14/09/2025

Very good product, my eyes say thank you.

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Eduardo V.

Published on 25/09/2025 à 14h47 following a purchase from 06/09/2025

Fast shipping and good product

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Philippe P.

Published on 22/09/2025 à 17h54 following a purchase from 12/09/2025

Readable site, quality product delivered quickly

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Antoine C.

Published on 21/09/2025 à 16h52 following a purchase from 10/09/2025

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Sandra P.

Published on 20/09/2025 à 15h05 following a purchase from 09/09/2025

Perfect

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Nicolas G.

Published on 20/09/2025 à 14h47 following a purchase from 03/09/2025

Nothing to say

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Henri V.

Published on 19/09/2025 à 15h32 following a purchase from 24/07/2025

I didn't know this site but after looking for an article I noticed that there were many references and after ordering I received very quickly the product I had bought which meets my expectations

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Christian D.

Published on 18/09/2025 à 13h33 following a purchase from 07/09/2025

Fast delivery.

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Annie F.

Published on 16/09/2025 à 11h45 following a purchase from 04/09/2025

USB mask I FLO 44 is a very effective device, I highly recommend it.

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Nathalie N.

Published on 15/09/2025 à 13h07 following a purchase from 04/09/2025

I don't really see any effect of humidity on my eyes nor any improvement in my dry eye condition.

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Sylvie G.

Published on 14/09/2025 à 14h03 following a purchase from 04/09/2025

Very fast delivery and careful packaging. Thank you EMGIDI.

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Monique B.

Published on 14/09/2025 à 14h01 following a purchase from 04/09/2025

Very good

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Daniel B.

Published on 14/09/2025 à 13h39 following a purchase from 03/09/2025

Nothing to report

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Michèle G.

Published on 14/09/2025 à 06h48 following a purchase from 02/09/2025

Very relaxing mask for the eyes and eyelids, easy to use. You can't do without it! Very satisfied....

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Martine D.

Published on 13/09/2025 à 15h21 following a purchase from 02/09/2025

Impeccable mask, very fast delivery, thank you

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Annie F.

Published on 13/09/2025 à 12h19 following a purchase from 01/09/2025

Everything went well. Too bad the power cord is not longer

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Marie-France S.

Published on 12/09/2025 à 14h32 following a purchase from 02/09/2025

Confirms and fast

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Laurence A.

Published on 12/09/2025 à 12h40 following a purchase from 29/08/2025

Heated eye mask: Product conforms to the description, works very well, the storage case is a plus. I added the portable battery, which allows me to use the mask anywhere (it also has several plugs, making it useful for other items.

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Stéphane S.

Published on 11/09/2025 à 18h05 following a purchase from 29/08/2025

Very and fast

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Sandrine B.

Published on 11/09/2025 à 16h50 following a purchase from 01/09/2025

The product I commented on does not suit me at all. These are eye protections for the night, way too big, "heavy" with a foam that itches me, impossible to sleep with (almost €52 with VAT and shipping costs). Packed hermetically and hygienically, I did not allow myself to request a return and thus a refund.

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