Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 3 and 5 stars

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V
Viviane B.
Rating: 5 out of 5
following a purchase from 22/01/2025
Super, very happy with this product. It soothes headaches. Tired eyes too.
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Laurent P.
Rating: 5 out of 5
following a purchase from 23/01/2025
Received quickly. Good quality product
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Danielle B.
Rating: 5 out of 5
following a purchase from 22/01/2025
Nothing to say about the quality of the product ordered and fast delivery.
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Danièle G.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very satisfied!
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Thierry C.
Rating: 5 out of 5
following a purchase from 21/01/2025
Immediate shipment, well packaged, received in 24h, perfect! Products as described: I-FLO Mask and I-LID Compresses. As I've just started the treatment, I can't comment on the results, but I can say that the workmanship is very serious and the use comfortable and practical.
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Patrick T.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very satisfied with the service Thank you
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Martine B.
Rating: 5 out of 5
following a purchase from 20/01/2025
Perfect
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Thierry P.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very good product. Very fast delivery.
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Christian H.
Rating: 5 out of 5
following a purchase from 19/01/2025
Fulfilled my request, very responsive.
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Nathalie N.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good
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Bernadette M.
Rating: 3 out of 5
following a purchase from 14/01/2025
Heated mask USB44 practical but the heat seems to be below 44°c ( hygh position ) so insufficient for serious blepharitis .
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Françoise E.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very good
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Charles M.
Rating: 5 out of 5
following a purchase from 17/01/2025
Well received
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Wejnberg N.
Rating: 5 out of 5
following a purchase from 18/01/2025
Thank you for your reactivity 👍
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Paul B.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast and efficient. Super product
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Gaelle J.
Rating: 5 out of 5
following a purchase from 16/01/2025
Well received. No problems.
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Marie-France D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Good reception, parcel well packed. Perfect.
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Béatrix R.
Rating: 5 out of 5
following a purchase from 15/01/2025
delivered on time; good video for understanding
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Francis D.
Rating: 5 out of 5
following a purchase from 14/01/2025
good service
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Francoise P.
Rating: 5 out of 5
following a purchase from 14/01/2025
I was very well received on the phone, confirmation for my order, and delivered within 48 Hours. Thank you very much,
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Elise P.
Rating: 5 out of 5
following a purchase from 14/01/2025
fine
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Cedric D.
Rating: 5 out of 5
following a purchase from 14/01/2025
I have a face mask for sleep apnea. In the description of the EYESEAL4 ocular protectors, it says that it is recommended for sleep apnea. I returned it because it's not suitable for use with a face mask. You can't position it correctly. I give 5 stars for the quality and responsiveness of the service.
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Frédérique M.
Rating: 3 out of 5
following a purchase from 13/01/2025
I was not delivered to the relay point I had chosen.
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Christelle G.
Rating: 5 out of 5
following a purchase from 13/01/2025
Perfect
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Alexandre D.
Rating: 5 out of 5
following a purchase from 12/01/2025
The products are expensive but shipping is fast and efficient.
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Nathalie V.
Rating: 5 out of 5
following a purchase from 12/01/2025
I am satisfied with my experience on the EMGIDI website. The products are of excellent quality. In addition, in the event of a problem, customer service responds perfectly and quickly. I highly recommend EMGIDI for its products and exceptional service.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect.
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Dora R.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very good service. Very useful and practical usb mask when traveling.
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Francoise K.
Rating: 5 out of 5
following a purchase from 09/01/2025
Good product
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Sylvie M.
Rating: 5 out of 5
following a purchase from 07/01/2025
Fast shipping.
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Béatrice C.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very helpful, responsive and extremely efficient customer service. Thank you very much!
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Magalie J.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very good
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Jean Claude B.
Rating: 5 out of 5
following a purchase from 06/01/2025
Material well adapted to eyelid heating, pleasant to wear. Very satisfied with this equipment.
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Eric F.
Rating: 5 out of 5
following a purchase from 06/01/2025
Easy to use, fast delivery.
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Marie-Christine G.
Rating: 5 out of 5
following a purchase from 06/01/2025
Excellent.
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Celine A.
Rating: 5 out of 5
following a purchase from 03/01/2025
I received my parcel quickly, I was missing some things after a phone call which was settled in 2 days. Thanks again.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Satisfied In use
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Armelle E.
Rating: 5 out of 5
following a purchase from 06/01/2025
Very satisfied with my order and very fast shipping.
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Louise B.
Rating: 5 out of 5
following a purchase from 05/01/2025
True to product description
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Marie-Françoise P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent service, compliant equipment
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