Customer reviews of Épicerie de la Tour d’Argent

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 386 published reviews

Summary of reviews

The online store Épicerie de la Tour d'Argent is repeatedly praised for its excellent product quality, with many customers highlighting the freshness and deliciousness of items like duck, foie gras, and a variety of gourmet foods. Fast and reliable delivery is another strong theme, as numerous reviews mention packages arriving on time and in solid condition, ensuring that products are well-protected during transit. The careful packaging is frequently noted as a key aspect of the service, with specific mentions of neat, protective wrapping that maintains the integrity of delicate items.

Reviews 2 and 5 stars

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G
Guillaume P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Perfect
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your perfect rating! Your satisfaction is our priority and we are delighted that our grocery store met your expectations. Don't hesitate to come back and see us!
P
Philippe F.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good welcome at the grocery store
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Response from Épicerie de la Tour d’Argent
Dear Sir, we warmly thank you for your flattering review and your perfect rating. We are delighted to learn that you appreciated the welcome at the Épicerie de la Tour d'Argent, as our priority is to provide our customers with a pleasant and memorable experience.
R
Richard H.
Rating: 5 out of 5
following a purchase from 12/03/2025
Perfect
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Response from Épicerie de la Tour d’Argent
We warmly thank you for your remarkable review! We are delighted to learn that your experience at the Épicerie de la Tour d'Argent was perfect. Your satisfaction is our priority, and we hope to welcome you again very soon.
J
Jean-Philippe R.
Rating: 5 out of 5
following a purchase from 13/03/2025
excellent performance, fast and reliable
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your positive review of our site "Épicerie de la Tour d'Argent". We are delighted that you appreciated the speed and reliability of our service. Your satisfaction is our priority, and we hope to see you again soon!
J
Jean-Jacques P.
Rating: 5 out of 5
following a purchase from 21/03/2025
Exceptional
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Response from Épicerie de la Tour d’Argent
No Problemo!
J
Jacques L.
Rating: 5 out of 5
following a purchase from 14/03/2025
We warmly thank you for your flattering review and your recommendation. We are delighted to learn that you appreciated your order as well as our service. We look forward to serving you again soon at the Épicerie de la Tour d'Argent!
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Response from Épicerie de la Tour d’Argent
Everything went very well
C
Carmin D.
Rating: 5 out of 5
following a purchase from 13/03/2025
Dear Sir,

We sincerely thank you for your positive evaluation and your flattering comments regarding our selection of rare alcohols. We are delighted to learn that the quality of our service and packaging satisfied you. We will be happy to welcome you again very soon at the Épicerie de la Tour d'Argent!
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Response from Épicerie de la Tour d’Argent
Beautiful order, beautiful service. I recommend
N
Nicolas K.
Rating: 5 out of 5
following a purchase from 11/03/2025
Not tasted yet.
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Response from Épicerie de la Tour d’Argent
Rare alcohols can be found with this seller, without being killed on prices. Delivery is quite fast (not 48 hours, but it's okay), and everything is well packaged. Second order, I won't stop.
P
Pierre G.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very good service and always welcoming. 5 stars.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your positive review and your 5-star rating. We are delighted to learn that you appreciated our service and the welcome we provide to our customers. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. See you very soon at the Épicerie de la Tour d'Argent!
J
Julien B.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very good
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your positive review of our grocery store! We are pleased to learn that you had a satisfactory experience. Your satisfaction is our priority, and we hope to welcome you again very soon.
F
Franck B.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted that our grocery store was able to satisfy you. We look forward to welcoming you again soon!
J
Jean Yves D.
Rating: 5 out of 5
following a purchase from 12/03/2025
The site is pleasant and simple, the prices attractive and the delivery to the store, a marvel.
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review. We are delighted that you liked our site and that our prices as well as our store delivery service meet your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.
C
Christophe P.
Rating: 2 out of 5
following a purchase from 28/02/2025
I received my order, very well packaged and protected; it was bottles of wine. However, I did not receive an order confirmation or a response to the email I sent them inquiring whether it had been properly processed.
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you for taking the time to share your feedback. We are delighted to learn that your order arrived in perfect condition. We sincerely apologize for the lack of communication regarding the confirmation of your order. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to provide an impeccable experience to our customers. Please do not hesitate to contact us for any questions, we are here to help.

Best regards,
The team at the Grocery Store of the Tour d'Argent
E
Edouard V.
Rating: 5 out of 5
following a purchase from 02/03/2025
Perfect!
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review! We are delighted to learn that you found your experience at the Grocery Store of the Tour d'Argent perfect. Your satisfaction is our priority and we hope to welcome you again very soon.
A
ANDRE B.
Rating: 5 out of 5
following a purchase from 01/03/2025
A shipment under high protection made in a few days
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Response from Épicerie de la Tour d’Argent
Dear Sir,

Thank you very much for your positive review! We are delighted that you appreciated the speed of our service and the protection of your products. Your satisfaction is our priority. We look forward to serving you again!

Best regards,
The team at the Grocery Store of the Tour d'Argent
J
jean-Claude M.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast processing
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review. We are delighted to learn that you appreciated our fast service. Your satisfaction is our priority, and we constantly strive to offer quality service. We look forward to welcoming you again to the Grocery Store of the Tour d'Argent!
S
Séverine B.
Rating: 5 out of 5
following a purchase from 24/02/2025
very good product, excellent.
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Response from Épicerie de la Tour d’Argent
Dear Madam, Thank you very much for your flattering review! We are delighted that you like our products. Your satisfaction is our priority, and we hope to see you again soon at the Grocery Store of the Tour d'Argent.
S
Sylvain M.
Rating: 5 out of 5
following a purchase from 23/01/2025
Service & Products out of the ordinary. Thank you for everything!
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review and for the perfect score of 5/5! We are delighted to learn that you appreciated our service and our products. Your satisfaction is our priority, and your compliments encourage us to continue offering you the best. Best regards,
The team at the Grocery Store of the Tour d'Argent
C
CHRISTIAN L.
Rating: 5 out of 5
following a purchase from 07/02/2025
VERY GOOD
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering evaluation of our site "Épicerie de la Tour d'Argent". Your satisfaction is our priority, and we are delighted that your experience met your expectations. We look forward to seeing you again soon among us!
L
LARY D.
Rating: 5 out of 5
following a purchase from 05/02/2025
Fast! I haven't tasted the products yet, but I imagine they are excellent?
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive review and your rating of 5/5! We are delighted that the speed of our service satisfied you. We can't wait for you to taste our products and hope they will meet your expectations. Don't hesitate to get back to us to share your experience once you have tried them!
P
Pascal B.
Rating: 5 out of 5
following a purchase from 24/01/2025
Always delighted by the quality of the products with a very warm welcome whether at the grocery store or at the restaurant. Only very professional and attentive staff.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your compliments regarding the quality of our products and the welcome from our team. Your satisfaction is our priority, and your comments encourage us to continue providing impeccable service. We look forward to welcoming you again at the Épicerie de la Tour d'Argent.
H
Hidheiro T.
Rating: 5 out of 5
following a purchase from 09/01/2025
Thank you very much for the offers and for keeping the bottles I bought.
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Response from Épicerie de la Tour d’Argent
Dear Sir, we sincerely thank you for your flattering review! We are delighted that you like our offers, see you very soon at the Épicerie de la Tour d'Argent!
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Raphaël M.
Rating: 5 out of 5
following a purchase from 28/12/2024
Very warm welcome at the Épicerie de la Tour d'Argent, order perfectly packaged.
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Response from Épicerie de la Tour d’Argent
We sincerely thank you for your flattering review! We are delighted that you appreciated the welcome and the quality of the packaging of your order. Your satisfaction is our priority. We look forward to seeing you again soon!
M
Marie Thérèse B.
Rating: 5 out of 5
following a purchase from 21/01/2025
The perfection Tour d'Argent
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Response from Épicerie de la Tour d’Argent
Thank you for your flattering review of our grocery store at the Tour d'Argent. We are delighted that you appreciated our service and our quality products. Your satisfaction is our priority and we hope to see you very soon!
A
Alain L.
Rating: 5 out of 5
following a purchase from 12/01/2025
Your products are excellent. A true delight and, what’s more, everything is properly packaged.
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our grocery store. We are pleased that our products met your expectations. We will ensure to maintain this level of excellence to fully satisfy our customers. Thank you for your trust and loyalty.
P
Pierre G.
Rating: 5 out of 5
following a purchase from 21/12/2024
Order prepared and delivered on time. Very professional.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, dear Sir. We are delighted that you appreciated our delivery service. We do our best to meet our customers' expectations. We hope to see you soon at the Épicerie de la Tour d'Argent. Have a nice day!
L
Louis-Stéphane D.
Rating: 5 out of 5
following a purchase from 03/12/2024
TB+
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Response from Épicerie de la Tour d’Argent
Thank you for the positive feedback dear Sir! We are delighted that you appreciated your experience at La Tour d'Argent grocery store. We hope to see you soon in our establishment. We look forward to serving you again!
D
Dina R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Top
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Response from Épicerie de la Tour d’Argent
Thank you very much for your comment and your rating! We are delighted that you appreciated our grocery store. We do everything we can to offer quality products and impeccable service. Don't hesitate to come back and see us during your next visit to La Tour d'Argent. Thank you again and see you soon!
J
JEAN-CLAUDE T.
Rating: 5 out of 5
following a purchase from 14/11/2024
THANK YOU FOR YOUR EXCELLENT FOIE GRAS AND DELICIOUS CHAMPAGNE
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Response from Épicerie de la Tour d’Argent
Thank you very much, we are delighted that you appreciated our high-end products. We look forward to welcoming you again at La Tour d'Argent.
E
Eric L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Everything was perfect. Quality always at excellence and delivery on point as promised before the holidays. Thanks to the chef who takes care to respond directly
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, we are delighted that you appreciated our service and our quality products. We will pass on your compliments to the chef. See you soon at La Tour d'Argent grocery store!
Y
Yves P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our grocery store! We are delighted that you appreciated our products and services. We hope to have the pleasure of welcoming you again very soon at La Tour d'Argent. See you soon!
J
jacques R.
Rating: 5 out of 5
following a purchase from 26/11/2024
Perfect
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our grocery store! We are delighted to know that your experience was perfect. Don't hesitate to come back and see us soon to discover our new products.
A
Arnaud L.
Rating: 5 out of 5
following a purchase from 09/12/2024
The website is not working but the customer service was very effective in allowing me to place my order
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Response from Épicerie de la Tour d’Argent
Thank you for your feedback, dear Sir. We are sorry for the problem encountered with our site, but we are delighted that our customer service was able to help you place your order. We take your comment into account to improve the performance of our site. We hope to see you soon on our online store. Have a nice day!
B
béatrice M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Perfect as usual
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Response from Épicerie de la Tour d’Argent
We are happy that you are satisfied with your experience at the Grocery of the Silver Tower. We always do our best to provide our customers with an exceptional experience. Thank you for taking the time to share your positive feedback with us!
J
jacky P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Excellent goose foie gras identical to previous years, thank you La Tour d'Argent!
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Response from Épicerie de la Tour d’Argent
I am delighted to see that you appreciated our goose foie gras and I thank you for your loyalty to La Tour d'Argent. We will ensure to maintain this same quality year after year. Thank you for your positive feedback.
P
patricia D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delivery on time and by a very friendly delivery person. Products that meet the request
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Response from Épicerie de la Tour d’Argent
Thank you very much for your review and your perfect rating! We are delighted that you appreciated our punctual delivery service and our selection of products that meet your expectations. We hope to see you soon at the Grocery of the Silver Tower!
F
Fabienne D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Thank you for the thoughtful advice and the speed of delivery implementation
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Response from Épicerie de la Tour d’Argent
Dear Madam, thank you for your positive feedback on our site of the Grocery of the Silver Tower. We are delighted that our advice was useful to you and that our deliveries were fast. We look forward to satisfying you again!
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast, careful shipping. Very good quality goods.
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Response from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our site. We are delighted that you were satisfied with our services and products. We take pride in offering fast and careful shipping as well as quality products to our customers. We hope to see you again soon on our site!
C
Christine M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Always as perfect as usual
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Response from Épicerie de la Tour d’Argent
Thank you very much for your loyalty to our grocery store! We are delighted to know that you are always satisfied with our products and services. See you soon!
J
judicael B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Top
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Response from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our Grocery of the Tour d'Argent. We are delighted that you appreciated our service.