9.5/10
★★★★★
based on 322 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I did not recieve my order
Nikola B.
Nikola B.
purchased on 10/11/2024 
1/5
★☆☆☆☆
Poor communication, 6 weeks waiting for delivery, hidden costs - taxes
Marek B.
Marek B.
purchased on 03/07/2024 
1/5
★☆☆☆☆
The bungee cord ordered was faulty. The item was returned, but apparently nobody was there to receive it, on 2 occasions! It is currently awaiting collection at the Post Office ... (!!!)
Didier L.
Didier L.
purchased on 02/08/2024 
Translated review
1/5
★☆☆☆☆
I recently made a purchase from epsealonstore.com and I couldn't be happier with the experience. From start to finish, the service was outstanding. First and foremost, the shipping was incredibly rapid. My order arrived much sooner than I expected, which was a pleasant surprise. It's clear that epsealonstore.com prioritizes getting their products to customers quickly and efficiently. Speaking of products, the quality is excellent. Everything I ordered was exactly as described, and the craftsmanship is top-notch. It's evident that they take great pride in offering only the best to their customers. Lastly, I have to mention the customer service. The team at epsealonstore.com is simply the best. They were responsive, helpful, and went above and beyond to ensure I was satisfied with my purchase. It's rare to find such dedication to customer satisfaction these days. Overall, I highly recommend epsealonstore.com for anyone looking for quality products and exceptional service. I will definitely be a returning customer.
Louay G.
Louay G.
purchased on 29/05/2024 
1/5
★☆☆☆☆
The product tore on the first reload. This is the second suit I've bought and I'm quite disappointed (the first one was the wrong size).
Sofien E.
Sofien E.
purchased on 28/02/2024 
Translated review
1/5
★☆☆☆☆
Material arrive damaged!
Vassilissane B.
Vassilissane B.
purchased on 17/12/2023 
Translated review
1/5
★☆☆☆☆
I am very dissatisfied. The thickness does not match the advertised thickness. I bought a 7mm suit for winter use and will only be able to use it in summer.... The suit also comes so folded that in those folds the total thickness I don't think is more than 3mm per side . I have opened it and changed the position to see if it would improve but it has not.
Eugenio S.
Eugenio S.
purchased on 15/11/2023 
Translated review
1/5
★☆☆☆☆
The product seems to be of high quality BUT I didn't receive it in the right configuration: it comes with a "PVC and nylon upper skirt with 9 holding rings and a large zipped storage pocket for small equipment" specially designed to keep the "water pocket" for hydration safe. Instead of this skirt, I received the board equipped with a "Patrol board mattress". I informed the after-sales service, who didn't see fit to get back to me to repair this error. A mistake is no big deal, but not listening to a customer is embarrassing! Especially as I no longer bring this "water bag" for fear of losing it! (It almost happened twice on my first outing, when I left it soaking in salt water under the mattress... not great at all!)
Christophe J.
Christophe J.
purchased on 04/08/2023 
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