Customer reviews of Ergotech

8,5 /10

Based on 408 published reviews

5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 1, 2, 3 and 5 stars

Reset filters

Jm B.

Published on 12/05/2023 à 08h44 following a purchase from 18/04/2023

Quality and fast service

Translated reviews

Marc F.

Published on 09/05/2023 à 13h50 following a purchase from 12/04/2023

It's anti-vibration for forklift drivers, but not comfortable to sit on...

Translated reviews

Marie-Christine L.

Published on 03/05/2023 à 19h37 following a purchase from 23/03/2023

Excellent product, impeccable sales service 👌. I recommend!

Translated reviews

Christine B.

Published on 20/04/2023 à 08h32 following a purchase from 21/03/2023

Great service!

Translated reviews

Jean V.

Published on 19/04/2023 à 17h44 following a purchase from 17/03/2023

Good experience The loaner is appreciated because it's expensive equipment, so trying it out beforehand is a plus.

Translated reviews

Anne-Marie G.

Published on 06/04/2023 à 19h50 following a purchase from 06/03/2023

Good advice, kindness, attentiveness and a top product. Thanks again.

Translated reviews

Marie-B P.

Published on 03/04/2023 à 17h27 following a purchase from 24/02/2023

Although disappointed by the cushion, which didn't suit me at all, I appreciated the telephone conversation I had with a person who knew my problem well and who, despite everything, didn't insist on a new order. Thank you

Translated reviews

Gaëlle C.

Published on 10/03/2023 à 18h12 following a purchase from 08/02/2023

Quality product delivered in the best conditions

Translated reviews

Chantal B.

Published on 10/03/2023 à 18h09 following a purchase from 13/02/2023

Very effective cushion. I feel less pain.

Translated reviews

Angelique L.

Published on 03/03/2023 à 14h56 following a purchase from 30/01/2023

Very popular with 3 out of 6 people

Translated reviews

Laurent L.

Published on 23/02/2023 à 17h42 following a purchase from 17/01/2023

Very good advice and support. The possibility of a therapeutic product trial period proves comfortable to fully appreciate the benefits of the equipment.

Translated reviews

Anne- Marie C.

Published on 10/02/2023 à 20h19 following a purchase from 04/01/2023

Rad, perfect

Translated reviews

Marie Christine D.

Published on 10/02/2023 à 17h45 following a purchase from 16/01/2023

Do you think I can take my cushion on board the plane knowing that it contains gel in all 4 pads? I think the people who bought this cushion will also be happy to have an answer.... Because it's true that in this cushion the pain will be unbearable during long plane journeys or other .... But airplane with control...? Will the cushion be accepted or not? Because? We don't want it to be confiscated when we pass through the control and lose our cushion! So I think this information should be of interest to many of your customers... many thanks to you!

Translated reviews

Response from Ergotech Published on 24/02/2023

Hello,
We're delighted that the cushion is suitable for you.
You can take your cushion with you on the plane if you bring a prescription from your doctor stating that you need the cushion for health reasons, and present it at check-in. If you don't have this proof, the cushion, or at least the fluid pouches, will have to go into the hold.

Roger G.

Published on 03/02/2023 à 04h54 following a purchase from 04/01/2023

The new product doesn't have the same finish as the previous one

Translated reviews

Gilles R.

Published on 31/01/2023 à 19h33 following a purchase from 03/01/2023

Fast and simple, with the possibility of a trial, ideal when you're in a quandary.

Translated reviews

Buanec C.

Published on 09/01/2023 à 16h15 following a purchase from 09/12/2022

RAPID

Translated reviews

Michelle A.

Published on 09/01/2023 à 16h06 following a purchase from 09/12/2022

the big plus: being able to try out the product

Translated reviews

Audrey S.

Published on 28/12/2022 à 11h52 following a purchase from 02/12/2022

Fast delivery The cushion is really pleasant and perfect when you have sacrum and coccyx pain. I recommend this product

Translated reviews

Louis L.

Published on 22/12/2022 à 20h06 following a purchase from 19/11/2022

I am very satisfied with it and I give it the mark 5

Translated reviews

Roland H.

Published on 22/12/2022 à 18h10 following a purchase from 24/11/2022

Very little improvement after one month's trial of the cluneale cushion.

Translated reviews

Patrick M.

Published on 14/12/2022 à 15h41 following a purchase from 03/11/2022

So far, I can't see any noticeable improvement. Premature perhaps.

Translated reviews

Kristine B.

Published on 11/12/2022 à 08h50 following a purchase from 03/11/2022

Many thanks to ERGOTECH, who modified my pudendal neuralgia cushion to make my seat as comfortable as possible. And all this quickly and kindly.

Translated reviews

Julie H.

Published on 05/12/2022 à 13h00 following a purchase from 12/10/2022

Easy online ordering, available advisors and quality reception

Translated reviews

Rosita G.

Published on 25/11/2022 à 14h21 following a purchase from 14/10/2022

Thank you, very comfortable cushion, well received

Translated reviews

Francis L.

Published on 09/11/2022 à 17h36 following a purchase from 12/10/2022

I sent you a message to which you did not deign to reply Very disappointed this will be my last order

Translated reviews

Didier M.

Published on 23/09/2022 à 16h50 following a purchase from 30/08/2022

Very satisfied with both the speed of shipment and the quality of the product.

Translated reviews

Christian N.

Published on 14/09/2022 à 18h42 following a purchase from 26/07/2022

Very good quality product, very effective, I highly recommend it for those with back pain.

Translated reviews

Marie Claude V.

Published on 17/08/2022 à 14h10 following a purchase from 16/07/2022

Very good product

Translated reviews

Christiane M.

Published on 08/08/2022 à 15h56 following a purchase from 13/07/2022

Use of the cushion has been absolutely beneficial and nothing else needs to be changed for the time being. We'll have to wait and see what the final results are, however, once we've had more time to use it.

Translated reviews

Joêlle N.

Published on 23/07/2022 à 05h41 following a purchase from 11/06/2022

The product relieves my pain. Of the 3 I tested, it's the most effective. However, after sitting for several hours, I feel pain on the sides of my buttocks. I'm a bit disappointed that, given the price, it's not perfect.

Translated reviews

Response from Ergotech Published on 16/08/2022

Hello Mrs Novel Cattin,

I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely

Sébastien C.

Published on 19/07/2022 à 13h02 following a purchase from 01/06/2022

Great product.

Translated reviews

Vincent F.

Published on 18/07/2022 à 20h21 following a purchase from 02/06/2022

Very satisfied with my order, which was exactly what I was looking for.

Translated reviews

Danièle L.

Published on 03/06/2022 à 15h35 following a purchase from 09/05/2022

Very good communication before purchasing the product. At first, the cushion doesn't seem very comfortable, but you soon get used to it and it's hard to do without.

Translated reviews

Olivier M.

Published on 27/05/2022 à 15h23 following a purchase from 18/04/2022

for a rowing machine, the seat is a little too thick. above all, no acknowledgement of receipt of the order, nor information on the delivery time, which is annoying.

Translated reviews

Response from Ergotech Published on 16/08/2022

Hello Mr Moynot,
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...

Xavier C.

Published on 06/05/2022 à 11h32 following a purchase from 11/04/2022

material conforms and brings me a little comfort. very good reactivity to manage a bug.

Translated reviews

Fabrice C.

Published on 06/05/2022 à 11h23 following a purchase from 11/04/2022

Very serious site, article conforms to our needs, it corresponds well to the description, good quality, we recommend ERGOTECH in every way.

Translated reviews

Cedric F.

Published on 14/04/2022 à 16h31 following a purchase from 02/03/2022

short

Translated reviews

Chevreux R.

Published on 13/04/2022 à 09h24 following a purchase from 01/02/2022

Product solves my problem...no worries

Translated reviews

Patricia R.

Published on 11/04/2022 à 06h20 following a purchase from 17/03/2022

Very good. Just what I expected.

Translated reviews

Philippe S.

Published on 28/03/2022 à 18h20 following a purchase from 28/02/2022

everything is as I expected thank you

Translated reviews