Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Order a little long but well received. The loan system is a real plus, allowing you to test the product. Unfortunately for me, I didn't get the product, but I recommend this company.
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Michèle S.
Rating: 2 out of 5
following a purchase from 02/02/2022
Very little improvement when seated, I thought I'd get much more results Disappointed
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Colin S.
Rating: 5 out of 5
following a purchase from 21/01/2022
Good product, impeccable telephone service, the two people I spoke to were very friendly. The only "hitch" was the slightly long lead time, but they explained to me that there was a problem with the supply of materials.
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Pascale F.
Rating: 5 out of 5
following a purchase from 02/02/2022
Thank you so much for the speed of manufacture and shipment. A welcome comfort after months of trying to find a sitting position A big thank you to the whole team of this French company 👍👏
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Michel B.
Rating: 1 out of 5
following a purchase from 21/01/2022
30 euros for a 15 cm velcro ribbon in a huge box. what a rip-off!
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Christine G.
Rating: 1 out of 5
following a purchase from 05/01/2022
The item ordered is far too expensive for the quality. Cushion filling very light, mediocre. Would not recommend
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Marie Sixtine L.
Rating: 5 out of 5
following a purchase from 21/01/2022
Very good advice. Size and shape of cushion just right for long car journeys. Thank you very much. The parcel arrived very quickly.
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Bernard C.
Rating: 5 out of 5
following a purchase from 13/01/2022
received on time, compliant and practical.
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Marie L.
Rating: 5 out of 5
following a purchase from 11/12/2021
Well-made cushion. I can partially feel the effects on my "suposee" cluneal neuralgia, hard to be sure that's what it is. But at least I was able to drive, which I can't do for a long time without the cushion! Thanks a lot!
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Fabien C.
Rating: 5 out of 5
following a purchase from 11/11/2021
Perfect customer relations, true French service. Bravo, there's nothing more to say.
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Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 30/11/2021
I appreciated being able to try out the cushion for 8 days. Unfortunately, for me, it didn't relieve the pain. So I was able to return it without difficulty.
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Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 23/11/2021
An excellent product that can provide enormous relief from pudendal pain.
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Christian L.
Rating: 5 out of 5
following a purchase from 18/11/2021
The quality of this seat and its comfort are exceptional. The price is high, but considering the finish and the added accessories, the value for money is excellent.
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Sébastien B.
Rating: 5 out of 5
following a purchase from 11/11/2021
Quality products, pleasant to wear. I recommend
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Fabien V.
Rating: 5 out of 5
following a purchase from 18/10/2021
this is my second ergotech cushion, essential for my back from the sudden movements of the backhoe.
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Martine F.
Rating: 3 out of 5
following a purchase from 07/10/2021
The seat is not very stable and always has to be put back in place.
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Jean-Louis G.
Rating: 5 out of 5
following a purchase from 10/09/2021
On-time delivery and optimum comfort.
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Louis L.
Rating: 5 out of 5
following a purchase from 13/09/2021
fine
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Daniel D.
Rating: 3 out of 5
following a purchase from 18/08/2021
Too bad I didn't receive an e-mail when the package was sent.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 11/08/2021
Very good contact. Excellent availability. Respect for commitments
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Benoît V.
Rating: 5 out of 5
following a purchase from 23/08/2021
A company you can trust
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Jeannine V.
Rating: 5 out of 5
following a purchase from 27/08/2021
access and product description
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Denise L.
Rating: 5 out of 5
following a purchase from 20/08/2021
Very satisfied This equipment has enabled me to ride my Jeep off-road in the mountains without pain despite 3 herniated discs Thank you!
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Géraldine S.
Rating: 5 out of 5
following a purchase from 29/06/2021
Very good customer service! I am delighted with my cushion, as I have suffered from pudendal neuralgia for 3 years, and this cushion allows me to sit without pain! Thank you so much!
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Réjane P.
Rating: 2 out of 5
following a purchase from 05/07/2021
it's a pity because it doesn't relieve me I don't know what to do thank you anyway
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Anne-Marie L.
Rating: 5 out of 5
following a purchase from 30/06/2021
Good product, as explained. Fast delivery
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Jean G.
Rating: 3 out of 5
I'm sorry to post an opinion contrary to the majority of users of this cushion, but it provides little relief from the burning sensations in my buttocks and thighs caused by my clunealgia, which was diagnosed in 2014 at Tenon Hospital. Fortunately, I've had long periods of respite. I'm waiting for the next one, if she deigns to show up, because for me this cushion, which at times brings me relief despite everything, doesn't justify the expense.
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Response from Ergotech
Good day Mr,
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
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Hélène L.
Rating: 5 out of 5
following a purchase from 14/06/2021
I am completely satisfied
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Boucar D.
Rating: 5 out of 5
following a purchase from 31/05/2021
Responsive and very professional. I received very good advice and am very satisfied.
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Berthie W.
Rating: 5 out of 5
following a purchase from 27/05/2021
Very reliable and responsive.
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/04/2021
Serious, fast and on-time delivery, quality material.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 13/05/2021
Excellent products, normal delivery, very good packaging
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Celine C.
Rating: 5 out of 5
following a purchase from 13/04/2021
Order dispatched quickly, pleasant and professional contact with a customer focus
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Robert P.
Rating: 3 out of 5
Good quality except for the 25 euro cushion strap option which is totally ineffective. High cost, I hope I'll get good use out of it.
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Response from Ergotech
Hello,
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
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Fabienne P.
Rating: 5 out of 5
following a purchase from 20/04/2021
very well
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Pascal K.
Rating: 3 out of 5
following a purchase from 15/04/2021
Very good product. Long delivery time
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Marie-Claire J.
Rating: 5 out of 5
following a purchase from 31/03/2021
Very good work with the material... But as I have other pudendal nerve problems, this cushion doesn't bring me the well-being I was hoping for... Otherwise a very serious company wishing to relieve pudendal nerve problems...
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Isabelle G.
Rating: 5 out of 5
following a purchase from 30/03/2021
FAST AND EFFICIENT
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Florence C.
Rating: 5 out of 5
following a purchase from 23/03/2021
Efficient customer service. The product arrived very quickly
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Anne- Marie C.
Rating: 5 out of 5
following a purchase from 04/03/2021
Perfect
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