Customer reviews of Ergotech

8,5 /10

Based on 408 published reviews

5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 1, 2, 3 and 5 stars

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Anne D.

Published on 06/09/2020 à 14h57 following a purchase from 28/07/2020

very good services, in line with my expectations.

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Véronique B.

Published on 17/08/2020 à 15h32 following a purchase from 22/07/2020

Quality, well-finished products. Fast delivery. Serious site

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Thomas G.

Published on 11/08/2020 à 18h49 following a purchase from 20/07/2020

Problem with the delivery, the address was not fully indicated, as well as a problem with the mask's elastic band, which is too large but easily repairable. However, it's a quality and durable product.

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Françoise T.

Published on 07/08/2020 à 20h32 following a purchase from 11/05/2020

I like the duckbill and the fact that it dries quickly.

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Patrick M.

Published on 07/08/2020 à 18h16 following a purchase from 16/07/2020

Fast and efficient quality products

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Sebastien L.

Published on 07/08/2020 à 16h32 following a purchase from 17/07/2020

Product as described, delivered on time.

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Gabriel D.

Published on 07/08/2020 à 14h15 following a purchase from 10/07/2020

I haven't found any convincing improvement so far, maybe we need to wait longer?

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Christophe L.

Published on 07/08/2020 à 12h09 following a purchase from 27/06/2020

CLEAR

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Carine B.

Published on 06/08/2020 à 07h21 following a purchase from 25/06/2020

Concerning the time to receive the package very long For the product not tested enough to give my opinion

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François B.

Published on 04/08/2020 à 14h32 following a purchase from 06/07/2020

At last, low-back pain-free journeys!

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Anne F.

Published on 04/08/2020 à 11h54 following a purchase from 23/04/2020

suppliers to be avoided: masks delivered with a 2-month delay cannot be worn; it is impossible to breathe with them and they are obviously not suitable for an adult face.

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Loic L.

Published on 30/07/2020 à 17h29 following a purchase from 01/07/2020

complete satisfaction with the product ordered, customer contact and delivery

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Annick C.

Published on 27/07/2020 à 13h50 following a purchase from 18/05/2020

Masks purchased are unusable by adults

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Jean Claude L.

Published on 23/07/2020 à 16h21 following a purchase from 23/06/2020

Nothing to say

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Laurence F.

Published on 23/07/2020 à 10h40 following a purchase from 18/06/2020

Very satisfied with the product The cushion slips a little with the bucket seat But very pleasant and on positioning

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Anne-Gabrielle L.

Published on 21/07/2020 à 15h50 following a purchase from 17/06/2020

Mask a little small for an adult male face

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Bernard R.

Published on 20/07/2020 à 07h05 following a purchase from 24/06/2020

Very good

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Hocine M.

Published on 15/07/2020 à 02h27 following a purchase from 14/05/2020

I waited a long time to receive unusable, suffocating masks made for children. Unacceptable, not satisfied.

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Raunaq P.

Published on 14/07/2020 à 14h32 following a purchase from 22/06/2020

The products are a great fit . I love them .

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Christine G.

Published on 14/07/2020 à 14h09 following a purchase from 13/05/2020

Unless I'm mistaken, the photo on the internet doesn't really correspond to the model sent The shape is different Plutot deçu

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Anne-Laure H.

Published on 14/07/2020 à 08h41 following a purchase from 23/05/2020

Simple site and fast service.

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Franck M.

Published on 13/07/2020 à 19h51 following a purchase from 11/05/2020

very good quality products

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Jerome E.

Published on 13/07/2020 à 14h44 following a purchase from 10/05/2020

lame... mask too small and expensive for the quality expected ....can do better

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Jean-Luc B.

Published on 13/07/2020 à 14h26 following a purchase from 21/06/2020

Beautiful quality mask. Fast delivery.

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Thomas P.

Published on 13/07/2020 à 13h27 following a purchase from 03/05/2020

Order placed on 03/05/2020. Initially, the products were to arrive at the beginning of June, but finally shipped on 22/06/2020. Not so good at Covid time

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Jérémy P.

Published on 10/07/2020 à 10h11 following a purchase from 02/05/2020

Order received out of time Mask size supposedly universal but far too small for an adult man of my size (useless)

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Annette L.

Published on 08/07/2020 à 11h02 following a purchase from 28/04/2020

Good product but late arrival due to covid

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Yolande K.

Published on 08/07/2020 à 09h45 following a purchase from 22/04/2020

Mask a little small Elastics too short Not at all comfortable to wear Not at all

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Response from Ergotech Published on 13/07/2020

Hello,

I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.

Delphine H.

Published on 08/07/2020 à 09h18 following a purchase from 01/06/2020

Well received, as described. Articles of very good quality, finishes are good. Fast shipping. Would recommend.

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Mickaël J.

Published on 07/07/2020 à 17h17 following a purchase from 31/05/2020

Ordered masks and received them more than 3 weeks after ordering. No reply to my message of concern about the delay. Mask has a lace-type fastener and is not elastic... It is not ergonomic at nose level. Disappointed with my purchase.

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Patricia D.

Published on 07/07/2020 à 09h58 following a purchase from 22/04/2020

Hello, we got together to place a large order for the first masks made by Ergotech. We're very disappointed because they're too small and the elastics easily slip out of the ears. We won't be able to use them. Good quality material. Easy to wash and quick drying. In the order we had 3 of the new model which is perfect outside summer.

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Response from Ergotech Published on 13/07/2020

Hello,

I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces. It's the one you received in triplicate.
Please don't hesitate to contact us again to change your masks.

Eric M.

Published on 06/07/2020 à 11h07 following a purchase from 28/04/2020

Lack of communication, no precise deadline announced and finally a 15-day late delivery on a hard-fought piece of information !!!!! Large" masks are too tight, making them uncomfortable.... Too bad......

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Christelle F.

Published on 03/07/2020 à 16h29 following a purchase from 21/04/2020

Great masks and very easy to care for. I recommend them.

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Christelle L.

Published on 02/07/2020 à 17h38 following a purchase from 23/04/2020

The masks ordered are comfortable and seem to me of good quality, the delivery is a little long but if you have a question or a remark the follow-up Vias the site is very reagent.

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Véronique D.

Published on 02/07/2020 à 16h32 following a purchase from 23/04/2020

Product as ordered and delivery on time: thank you!

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Anne E.

Published on 02/07/2020 à 16h17 following a purchase from 29/04/2020

Excellent product, just as we expected, the Ergotech mask is light, ergonomic and lets you breathe easily.

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Guillouzouic G.

Published on 02/07/2020 à 14h50 following a purchase from 29/04/2020

Following an order for a mask: Protective mask:Very, very well designed, quality product. To be recommended, but rather long lead times

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Agathe M.

Published on 02/07/2020 à 08h09 following a purchase from 03/06/2020

very comfortabble, it changes my life

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Daniel P.

Published on 01/07/2020 à 19h44 following a purchase from 05/05/2020

Very good.

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Olivier L.

Published on 01/07/2020 à 17h46 following a purchase from 02/05/2020

No news of my order on the expected delivery date (5 weeks) and no response when I asked questions. When I finally got a reply, it was to tell me to cancel my order if I wasn't happy. The product purchased (fabric mask) is very average. The quality varies from mask to mask.

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Response from Ergotech Published on 06/07/2020

Hello,
We have been overwhelmed by requests for masks and it is true that we have had difficulty meeting our deadlines.
We apologize for this.
Like our other customers, we offered you a refund if you wished. This was not an obligation, we simply wanted to give everyone the choice. We apologize if this was inappropriate.
Finally, concerning the difference in quality between masks, we confess we don't understand...
The quality of our masks, certified by the DGA and IFTH, is beyond doubt... Please do not hesitate to contact us again to exchange masks if necessary!
Sincerely