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P
Rating: 4 out of 5
WAS INFORMED OF THE DELAY IN DELIVERY BY A VERY KIND PERSON. THE MASKS WOULD BE GREAT BUT THE ELASTICS ARE A BIT SHORT.
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Customer reviews of Ergotech
Trust Attestation
8,5
/10
Overall rating: 8,5 out of 10
Based on 408 published reviews
Summary of reviews
Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Reviews 1, 3 and 4 stars
Reset filtersP
Rating: 3 out of 5
Average for the price Elastics too short for me, who has a big head The elastics are too short I can't wear them This hurts my ears It's hard to have invested 150 euros For my wife it's okay
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Response from Ergotech
Hello,
Don't hesitate to call us to make an exchange for bias masks (allowing the mask to be adjusted without ear pain).
Don't hesitate to call us to make an exchange for bias masks (allowing the mask to be adjusted without ear pain).
A
Rating: 3 out of 5
Elastics too wide and not long enough hurt the ears
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Response from Ergotech
Hello,
It's true that elastic bands are not suitable for everyone and can cause discomfort. In fact, we've decided to stop making masks with elastics, and only with bias ties, to alleviate this problem.
It's true that elastic bands are not suitable for everyone and can cause discomfort. In fact, we've decided to stop making masks with elastics, and only with bias ties, to alleviate this problem.
T
Rating: 3 out of 5
Mask a little tight, size leaves something to be desired
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M
Rating: 3 out of 5
We need to improve the speed of our dealings with customers and better meet deadlines. Apart from these remarks, production is of a high quality and meticulous.
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M
Rating: 4 out of 5
Very good
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B
Rating: 1 out of 5
Quite apart from the problem of delivery - which is not Ergotech's fault, but which still counts for the whole service - I'd like to criticize the masks for having elastic bands that are far too short, making the mask uncomfortable to wear. This is more than annoying!
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Response from Ergotech
Hello,
Yes, it's a problem we've encountered, and that's why we've decided to offer only bias masks from now on. This means a better fit and greater comfort for everyone.
Yes, it's a problem we've encountered, and that's why we've decided to offer only bias masks from now on. This means a better fit and greater comfort for everyone.
N
Rating: 1 out of 5
I ordered 30 black washable masks. impossible to wear them, the elastics are too short. apart from children, I don't know who can wear them cordially Nicolas Bougeard
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Response from Ergotech
Hello Mr Bougeard,
Following our telephone conversation and the exchange of your masks, we are delighted that the new shipment suits you.
We remain at your disposal.
Following our telephone conversation and the exchange of your masks, we are delighted that the new shipment suits you.
We remain at your disposal.
D
Rating: 4 out of 5
Product conforms, thank you!
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D
Rating: 3 out of 5
Friendly team, just a few minor timing issues
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F
Rating: 3 out of 5
No information on the availability of the order. I had to call
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Response from Ergotech
Hello,
Due to the enormous demand, we were unable to keep you informed of the progress of your order. We understand that this can be disappointing, and we'll do our utmost to remedy the situation in the future!
Due to the enormous demand, we were unable to keep you informed of the progress of your order. We understand that this can be disappointing, and we'll do our utmost to remedy the situation in the future!
R
Rating: 4 out of 5
Ok.
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C
Rating: 4 out of 5
I am very satisfied with your services.
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V
Rating: 3 out of 5
Good
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L
Rating: 3 out of 5
Super
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T
Rating: 1 out of 5
I bought a cushion for back pain in the car Ineffective pay too much for what it is
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M
Rating: 4 out of 5
Good advice on the phone when purchasing. Good product but delivery time too long
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