Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Top of my new cushion medium finish compared to the previous one super light I'm afraid the memory foam will wear out quickly. Could you please respond to me. Thank you
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Stephane P.
Rating: 3 out of 5
following a purchase from 11/06/2026
Good but too expensive
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Myriam P.
Rating: 2 out of 5
following a purchase from 05/02/2026
Very expensive, little gel and imbalance of the basin at the junction of gel and foam
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Bernard P.
Rating: 2 out of 5
following a purchase from 21/11/2025
Disappointed because I don't feel any difference with and without the seat, the bumps in the road are not absorbed, too bad and it's expensive.
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Francis L.
Rating: 3 out of 5
following a purchase from 18/11/2025
It would be preferable to send the cushion orders in a box. I found mine folded in the mailbox. A box would have prevented this. Regards.
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Christine D.
Rating: 3 out of 5
following a purchase from 08/11/2025
The purchased cushion did not suit me, I returned it.
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Christelle P.
Rating: 3 out of 5
following a purchase from 08/03/2025
Hello, I have received my Ergoccyx Bureau+ cushion. I wanted to make a comment regarding the packaging. The postman tried to bend the product to fit it into the mailbox. Fortunately, my husband stopped him in time since we were expecting this delivery. I understand the eco-responsible approach that motivates your choice of packaging, but perhaps you could specify that it is a fragile product intended for medical use, and especially to avoid bending it to prevent the risk of damage. Given the price, it would be a shame. Furthermore, I don't have much long-term feedback yet, but I have tried the cushion and it completely fulfills the relief objective I was hoping for at the moment. Thank you for the attention you will give to my comment. Best regards.
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Virginie G.
Rating: 2 out of 5
following a purchase from 31/05/2024
Given the price of the product, I was expecting a much more revolutionary cushion. My coccyx pain hasn't improved at all. It's a shame, considering the price.
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Didier F.
Rating: 3 out of 5
following a purchase from 03/05/2024
The cushion gives me comfort but not over the long term, e.g. a 2-hour car journey.
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Marcos C.
Rating: 3 out of 5
following a purchase from 03/02/2024
Seat too small
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Louisette L.
Rating: 3 out of 5
following a purchase from 26/12/2023
My pudendal neuralgia cushion, as far as I'm concerned, lacks thickness. Given the cost, I was hoping for better!
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Response from Ergotech
Hello,
We're sorry to hear that you're not completely satisfied with the cushion. As it is entirely manufactured in our workshop, we can adapt it by increasing the thickness. It is also to ensure that the cushion is suitable that we offer it on a trial basis.
Please contact us to discuss your requirements.
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Daniel T.
Rating: 2 out of 5
following a purchase from 13/11/2023
After my third order, I was disappointed with the last one. Not only is there an inscription on the inside of the cover (2021) that cannot be removed, but the seat also has rings, which is unacceptable for me at this price.
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Alain G.
Rating: 3 out of 5
following a purchase from 12/05/2023
Satisfied
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Marc F.
Rating: 3 out of 5
following a purchase from 12/04/2023
It's anti-vibration for forklift drivers, but not comfortable to sit on...
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Angelique L.
Rating: 3 out of 5
following a purchase from 30/01/2023
Very popular with 3 out of 6 people
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Roger G.
Rating: 3 out of 5
following a purchase from 04/01/2023
The new product doesn't have the same finish as the previous one
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Roland H.
Rating: 3 out of 5
following a purchase from 24/11/2022
Very little improvement after one month's trial of the cluneale cushion.
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Patrick M.
Rating: 2 out of 5
following a purchase from 03/11/2022
So far, I can't see any noticeable improvement. Premature perhaps.
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Francis L.
Rating: 2 out of 5
following a purchase from 12/10/2022
I sent you a message to which you did not deign to reply Very disappointed this will be my last order
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Joêlle N.
Rating: 3 out of 5
following a purchase from 11/06/2022
The product relieves my pain. Of the 3 I tested, it's the most effective. However, after sitting for several hours, I feel pain on the sides of my buttocks. I'm a bit disappointed that, given the price, it's not perfect.
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Response from Ergotech
Hello Mrs Novel Cattin,
I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely
O
Olivier M.
Rating: 3 out of 5
following a purchase from 18/04/2022
for a rowing machine, the seat is a little too thick. above all, no acknowledgement of receipt of the order, nor information on the delivery time, which is annoying.
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Response from Ergotech
Hello Mr Moynot,
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...
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Michèle S.
Rating: 2 out of 5
following a purchase from 02/02/2022
Very little improvement when seated, I thought I'd get much more results Disappointed
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Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 30/11/2021
I appreciated being able to try out the cushion for 8 days. Unfortunately, for me, it didn't relieve the pain. So I was able to return it without difficulty.
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Martine F.
Rating: 3 out of 5
following a purchase from 07/10/2021
The seat is not very stable and always has to be put back in place.
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Daniel D.
Rating: 3 out of 5
following a purchase from 18/08/2021
Too bad I didn't receive an e-mail when the package was sent.
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Réjane P.
Rating: 2 out of 5
following a purchase from 05/07/2021
it's a pity because it doesn't relieve me I don't know what to do thank you anyway
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Jean G.
Rating: 3 out of 5
I'm sorry to post an opinion contrary to the majority of users of this cushion, but it provides little relief from the burning sensations in my buttocks and thighs caused by my clunealgia, which was diagnosed in 2014 at Tenon Hospital. Fortunately, I've had long periods of respite. I'm waiting for the next one, if she deigns to show up, because for me this cushion, which at times brings me relief despite everything, doesn't justify the expense.
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Response from Ergotech
Good day Mr,
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
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Robert P.
Rating: 3 out of 5
Good quality except for the 25 euro cushion strap option which is totally ineffective. High cost, I hope I'll get good use out of it.
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Response from Ergotech
Hello,
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
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Pascal K.
Rating: 3 out of 5
following a purchase from 15/04/2021
Very good product. Long delivery time
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Liliane P.
Rating: 3 out of 5
following a purchase from 26/01/2021
Mask not easy to wear a lot of material inside I'm very disappointed.
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Sandrine G.
Rating: 2 out of 5
following a purchase from 24/01/2021
I ordered 2 fabric masks. The masks are not quite the same shape, very complicated to use with glasses despite the metal clip, the elastic bands are not the same size. Very disappointed by the products. Otherwise fast delivery, nothing to say.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 20/01/2021
I think the masks fit the face well, but there's a big problem with the nose clip: it's ten times too big and doesn't fit with glasses.
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Catherine C.
Rating: 3 out of 5
following a purchase from 22/01/2021
These masks are good, but you can't position them properly on your nose (even with the nose clip) and your glasses fog up. What's more, I ordered 2 masks, and one of them doesn't have the brand label... which is annoying, when you consider the price and the sales pitch.
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Thomas G.
Rating: 3 out of 5
following a purchase from 20/07/2020
Problem with the delivery, the address was not fully indicated, as well as a problem with the mask's elastic band, which is too large but easily repairable. However, it's a quality and durable product.
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Gabriel D.
Rating: 2 out of 5
following a purchase from 10/07/2020
I haven't found any convincing improvement so far, maybe we need to wait longer?
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Carine B.
Rating: 3 out of 5
following a purchase from 25/06/2020
Concerning the time to receive the package very long For the product not tested enough to give my opinion
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Anne-Gabrielle L.
Rating: 3 out of 5
following a purchase from 17/06/2020
Mask a little small for an adult male face
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Thomas P.
Rating: 2 out of 5
following a purchase from 03/05/2020
Order placed on 03/05/2020. Initially, the products were to arrive at the beginning of June, but finally shipped on 22/06/2020. Not so good at Covid time
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Annette L.
Rating: 3 out of 5
following a purchase from 28/04/2020
Good product but late arrival due to covid
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Yolande K.
Rating: 3 out of 5
following a purchase from 22/04/2020
Mask a little small Elastics too short Not at all comfortable to wear Not at all
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Response from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
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