Customer reviews of Ergotech

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 408 published reviews

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 2, 4 and 5 stars

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A
Alexandra E.
Rating: 5 out of 5
following a purchase from 01/06/2023
A very serious, competent and professional company that I highly recommend.
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Christian L.
Rating: 5 out of 5
following a purchase from 25/05/2023
a loyal Ergotech customer, I appreciate the quality of their products and the excellent order-delivery service.
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Suzanne F.
Rating: 4 out of 5
following a purchase from 24/05/2023
It makes sitting and driving much easier. I recommend this company's product.
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Yvan L.
Rating: 5 out of 5
following a purchase from 23/05/2023
Good performance
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Laurence G.
Rating: 5 out of 5
following a purchase from 12/05/2023
Very good advice and attentive.
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Michel T.
Rating: 5 out of 5
following a purchase from 19/04/2023
I took an item on loan before buying. I appreciated being able to test before finalizing.
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Antoine T.
Rating: 4 out of 5
following a purchase from 15/04/2023
I had asked for an accelerated delivery and this was honoured.
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Jm B.
Rating: 5 out of 5
following a purchase from 18/04/2023
Quality and fast service
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Jean-Luc S.
Rating: 4 out of 5
following a purchase from 29/03/2023
Very serious company but the delivery time was particularly long ...
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Catherine L.
Rating: 4 out of 5
following a purchase from 03/04/2023
The cushion is comfortable and provides great relief for my friend.
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Christian L.
Rating: 4 out of 5
following a purchase from 16/03/2023
The Velcro strips on the fluid pockets are coming off. Probably a problem with the quality of the glue. Best regards.
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Marie-Christine L.
Rating: 5 out of 5
following a purchase from 23/03/2023
Excellent product, impeccable sales service 👌. I recommend!
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Gladys D.
Rating: 4 out of 5
following a purchase from 13/03/2023
Good product. Just need to reinforce the attachment straps for longevity.
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Christine B.
Rating: 5 out of 5
following a purchase from 21/03/2023
Great service!
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Jean V.
Rating: 5 out of 5
following a purchase from 17/03/2023
Good experience The loaner is appreciated because it's expensive equipment, so trying it out beforehand is a plus.
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Anne-Marie G.
Rating: 5 out of 5
following a purchase from 06/03/2023
Good advice, kindness, attentiveness and a top product. Thanks again.
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Michel G.
Rating: 4 out of 5
following a purchase from 28/02/2023
Nothing in particular to say; initial telephone information complete and useful for the order; still to evaluate the quality of the product delivered over time and in heavy use.
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Marie-B P.
Rating: 5 out of 5
following a purchase from 24/02/2023
Although disappointed by the cushion, which didn't suit me at all, I appreciated the telephone conversation I had with a person who knew my problem well and who, despite everything, didn't insist on a new order. Thank you
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Gaëlle C.
Rating: 5 out of 5
following a purchase from 08/02/2023
Quality product delivered in the best conditions
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Chantal B.
Rating: 5 out of 5
following a purchase from 13/02/2023
Very effective cushion. I feel less pain.
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Troester D.
Rating: 4 out of 5
following a purchase from 03/02/2023
Quality products! Delivery time a little long! But I am satisfied! See you soon!
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Michelon O.
Rating: 4 out of 5
following a purchase from 19/01/2023
This cushion has improved my sitting position, but unfortunately not in the car, and the cost is still onerous.
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Response from Ergotech
Hello,
We're sorry that the cushion doesn't give you complete satisfaction. We also offer models that fit the car. Please do not hesitate to contact us if you have any questions, our advisors are here to help you.
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Laurent L.
Rating: 5 out of 5
following a purchase from 17/01/2023
Very good advice and support. The possibility of a therapeutic product trial period proves comfortable to fully appreciate the benefits of the equipment.
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Anne- Marie C.
Rating: 5 out of 5
following a purchase from 04/01/2023
Rad, perfect
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Marie Christine D.
Rating: 5 out of 5
following a purchase from 16/01/2023
Do you think I can take my cushion on board the plane knowing that it contains gel in all 4 pads? I think the people who bought this cushion will also be happy to have an answer.... Because it's true that in this cushion the pain will be unbearable during long plane journeys or other .... But airplane with control...? Will the cushion be accepted or not? Because? We don't want it to be confiscated when we pass through the control and lose our cushion! So I think this information should be of interest to many of your customers... many thanks to you!
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Response from Ergotech
Hello,
We're delighted that the cushion is suitable for you.
You can take your cushion with you on the plane if you bring a prescription from your doctor stating that you need the cushion for health reasons, and present it at check-in. If you don't have this proof, the cushion, or at least the fluid pouches, will have to go into the hold.
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Jeannick B.
Rating: 4 out of 5
following a purchase from 23/12/2022
I did not remain without answers to the questions asked before the loan.
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Gilles R.
Rating: 5 out of 5
following a purchase from 03/01/2023
Fast and simple, with the possibility of a trial, ideal when you're in a quandary.
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Marie Laure B.
Rating: 4 out of 5
following a purchase from 07/12/2022
A person who listens, a proposal for materials, a trial in progress... Thank you
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Buanec C.
Rating: 5 out of 5
following a purchase from 09/12/2022
RAPID
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Michelle A.
Rating: 5 out of 5
following a purchase from 09/12/2022
the big plus: being able to try out the product
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Gilbert M.
Rating: 4 out of 5
following a purchase from 28/11/2022
Great cushion. Occasionally, I put a small special ice cube inside the cushion to relieve pain. It makes me feel better.
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Cynthia M.
Rating: 4 out of 5
following a purchase from 15/11/2022
Delivery on time. Clear delivery information
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Audrey S.
Rating: 5 out of 5
following a purchase from 02/12/2022
Fast delivery The cushion is really pleasant and perfect when you have sacrum and coccyx pain. I recommend this product
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Louis L.
Rating: 5 out of 5
following a purchase from 19/11/2022
I am very satisfied with it and I give it the mark 5
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Patrick M.
Rating: 2 out of 5
following a purchase from 03/11/2022
So far, I can't see any noticeable improvement. Premature perhaps.
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Kristine B.
Rating: 5 out of 5
following a purchase from 03/11/2022
Many thanks to ERGOTECH, who modified my pudendal neuralgia cushion to make my seat as comfortable as possible. And all this quickly and kindly.
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Julie H.
Rating: 5 out of 5
following a purchase from 12/10/2022
Easy online ordering, available advisors and quality reception
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Rosita G.
Rating: 5 out of 5
following a purchase from 14/10/2022
Thank you, very comfortable cushion, well received
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Patrice S.
Rating: 4 out of 5
following a purchase from 18/10/2022
Serious, customer-oriented company Congratulations
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Francis L.
Rating: 2 out of 5
following a purchase from 12/10/2022
I sent you a message to which you did not deign to reply Very disappointed this will be my last order
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