Customer reviews of Ergotech

8,5 /10

Based on 408 published reviews

5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 2, 4 and 5 stars

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Jean Francois S.

Published on 11/06/2020 à 15h50 following a purchase from 20/04/2020

Very professional and accommodating. Highly recommend!

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Jacques F.

Published on 11/06/2020 à 05h47 following a purchase from 20/04/2020

perfect

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Anne K.

Published on 10/06/2020 à 10h31 following a purchase from 18/04/2020

Excellent product Good telephone reception following late delivery

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Jean-Charles. D.

Published on 09/06/2020 à 20h21 following a purchase from 01/05/2020

perfect.

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Michel R.

Published on 09/06/2020 à 16h51 following a purchase from 19/04/2020

Very good

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Beatrice P.

Published on 05/06/2020 à 15h29 following a purchase from 17/04/2020

short

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Gilbert L.

Published on 05/06/2020 à 14h47 following a purchase from 18/04/2020

Very good service

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Monique B.

Published on 05/06/2020 à 13h40 following a purchase from 17/04/2020

I had to go and pick up my parcel, the delivery man hadn't told me I was away on a medical appointment; the carrier's website wasn't working, so I had to go to Cesson Sevigné. Not a great delivery; as for the masks, they're too thick to breathe and the elastics are too short: not really satisfied;

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Response from Ergotech Published on 09/06/2020

Hello,

Our carrier Géodis has also had to cope with very high demand, which has had an impact on deliveries, but it is doing everything it can to remedy the situation.

Concerning the thickness of the mask, it has been designed for optimum efficiency and absorbs 97.5% of particles after 50 washes (compared to the 99% absorption rate of surgical masks). It's true that some of our customers find it too thick, but this is rare, as the protection provided is the priority.
Indeed, following feedback on elastic bands, we have decided to stop offering them, as they cannot automatically be adapted for everyone.

Odile B.

Published on 05/06/2020 à 13h31 following a purchase from 17/04/2020

I was warned of a 3 week delay to receive the masks, the deadline was met. Good quality masks, but a little hot

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Joseph T.

Published on 05/06/2020 à 12h47 following a purchase from 17/04/2020

Order conforms Delivery on time

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Dominique L.

Published on 02/06/2020 à 14h51 following a purchase from 17/04/2020

Product conforms, thank you!

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Daniel L.

Published on 02/06/2020 à 09h36 following a purchase from 17/04/2020

Very good company, respect of deadlines To be recommended. Need to improve their image by advertising in prime Times and regional and national newspapers.

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Joachim Q.

Published on 01/06/2020 à 16h04 following a purchase from 16/04/2020

Very good quality equipment. The telephone answering service is always on hand to answer any questions. The lady who answers is charming and pleasant.

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Olivier B.

Published on 28/05/2020 à 18h00 following a purchase from 17/04/2020

Ergotech was very responsive, well done.

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Olivier G.

Published on 26/05/2020 à 21h30 following a purchase from 16/04/2020

French-made products, very good quality and on-time delivery, excellent communication, perfect!

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Nathalie M.

Published on 22/05/2020 à 22h12 following a purchase from 11/04/2020

Great products, good communication and after-sales service

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Marie-Claude N.

Published on 22/05/2020 à 21h35 following a purchase from 15/04/2020

Completely satisfied!

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Benoit H.

Published on 22/05/2020 à 16h38 following a purchase from 15/04/2020

Very good service and product quality

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Robin P.

Published on 22/05/2020 à 15h40 following a purchase from 15/04/2020

Ok.

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Christelle R.

Published on 02/05/2020 à 14h54 following a purchase from 11/03/2020

I am very satisfied with your services.

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Karine F.

Published on 02/03/2020 à 13h23 following a purchase from 17/02/2020

Good advice and good reactivity compared to the post office which had left the parcel in delay.

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Catherine V.

Published on 23/02/2020 à 09h58 following a purchase from 26/01/2020

Fast order processing

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Jm B.

Published on 21/02/2020 à 09h25 following a purchase from 24/11/2019

Serious and great product

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Yves H.

Published on 21/02/2020 à 09h04 following a purchase from 28/10/2019

Perfect

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Denise B.

Published on 21/02/2020 à 08h46 following a purchase from 11/11/2019

High-performance products Very responsive after-sales service Top-notch technician I recommend ******

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Marie-Françoise C.

Published on 21/02/2020 à 08h46 following a purchase from 17/12/2019

Good advice on the phone when purchasing. Good product but delivery time too long

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Marie-Hélène W.

Published on 21/02/2020 à 08h39 following a purchase from 21/11/2019

Great advice

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