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A
Rating: 4 out of 5
Satisfied: - with the telephone contact - with the order and delivery - with the product, seat to seeure
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Customer reviews of Ergotech
Trust Attestation
8,5
/10
Overall rating: 8,5 out of 10
Based on 408 published reviews
Summary of reviews
Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Reviews 2 and 4 stars
Reset filtersM
Rating: 2 out of 5
Very little improvement when seated, I thought I'd get much more results Disappointed
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C
Rating: 4 out of 5
What a waste, to put 4 tabs in a huge cardboard box, when a simple envelope would have done the trick.
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T
Rating: 4 out of 5
The order went well. The time between order and shipment is a bit long (2 weeks).
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E
Rating: 4 out of 5
Well, this cushion seems effective
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M
Rating: 4 out of 5
Good product meets my expectations
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S
Rating: 4 out of 5
Efficient service that met my expectations
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R
Rating: 2 out of 5
it's a pity because it doesn't relieve me I don't know what to do thank you anyway
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D
Rating: 4 out of 5
super very comfortable my husband can't get rid of it
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A
Rating: 4 out of 5
This cushion has enabled me to travel on the tgv without any problem It is also suitable for my car It has been designed for pudendal neuralgia really However I find the price prohibitive!
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Response from Ergotech
Good day Mrs,
It's always a pleasure to read that our products improve the lives of our customers.
We know that our product is an investment. This price reflects 100% French manufacturing and craftsmanship with a lifespan of at least 5 years!
To ensure the benefit of our products, we have opted for high quality materials and production.
It's always a pleasure to read that our products improve the lives of our customers.
We know that our product is an investment. This price reflects 100% French manufacturing and craftsmanship with a lifespan of at least 5 years!
To ensure the benefit of our products, we have opted for high quality materials and production.
R
Rating: 4 out of 5
Serious and willing seller. Very good quality material and very useful for me. The only minor drawback was a delay in placing the order, which cost the seller 1 star.
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A
Rating: 4 out of 5
Delivered on time, product conforms to description but difficult to use on rowing machine with fastening method.
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Response from Ergotech
Hello,
As a manufacturer, several solutions are possible! You can contact us to modify the product fastening 🙂
Have a nice day!
As a manufacturer, several solutions are possible! You can contact us to modify the product fastening 🙂
Have a nice day!
L
Rating: 4 out of 5
Deadline met. Compliant and useful product Alain
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E
Rating: 4 out of 5
Satisfied with the shipment despite a delay. Pleasant contacts on the phone.
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M
Rating: 4 out of 5
It takes the strain off my back, and I sleep better because there's less tension...
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A
Rating: 4 out of 5
Very good! very good mask! really comfortable to wear compared to surgical masks! Only negative point: the length of the straps! too long for me (system D with a knot) I didn't have a choice when I placed my order, although apparently there are several sizes. Too bad, but I'll take it!
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K
Rating: 4 out of 5
Comfortable protective masks
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P
Rating: 4 out of 5
Mask as described. Pleasant and comfortable to use. The addition of an elastic adjustment system would be ideal.
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S
Rating: 2 out of 5
I ordered 2 fabric masks. The masks are not quite the same shape, very complicated to use with glasses despite the metal clip, the elastic bands are not the same size. Very disappointed by the products. Otherwise fast delivery, nothing to say.
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L
Rating: 4 out of 5
Good handling of my order, fast shipping. However, the mask is a bit large for me, so I gave it as a gift to my student nephew.
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J
Rating: 4 out of 5
Good-quality, durable, breathable mask. The tie at the back of the head is not very easy to use.
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O
Rating: 4 out of 5
compliant product
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A
Rating: 4 out of 5
Good for you
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A
Rating: 4 out of 5
Delivery on time and product (protective masks) of good quality, but to be confirmed by use.
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B
Rating: 4 out of 5
Hello, Trial for a patient (I'm a doctor) with pudendal neuralgia. No improvement in pain despite the cushion. Perhaps some advice on how to use the cushion better would be beneficial. Would it be interesting for her to call you? Thank you Kind regards Dr B.Gaulin
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Response from Ergotech
Hello Doctor Gaulin,
We do indeed have different types of cushions, each with its own specific features.
It's important to get in touch with us beforehand to help the user make the right choice.
Don't hesitate to contact us, we're here to help!
We do indeed have different types of cushions, each with its own specific features.
It's important to get in touch with us beforehand to help the user make the right choice.
Don't hesitate to contact us, we're here to help!
G
Rating: 4 out of 5
just what I expected
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M
Rating: 4 out of 5
Sav very responsive!
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G
Rating: 2 out of 5
I haven't found any convincing improvement so far, maybe we need to wait longer?
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C
Rating: 4 out of 5
The items are of very good quality and give complete satisfaction; the only regret is that they have to be replaced a little too often (for my part, every two years), as the seat in particular ends up sagging. Deadlines were met; a serious company.
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G
Rating: 4 out of 5
Very good advice.
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P
Rating: 4 out of 5
Very long delivery time (over 1 month) not specified on the site. No more info by email. Too bad I will not repeat my experience.
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G
Rating: 4 out of 5
The material was received a little late but the quality was very satisfactory.
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A
Rating: 4 out of 5
The masks are very well designed, but too narrow. The delivery time is very long, especially for a rather expensive paid delivery.
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P
Rating: 4 out of 5
Easy to order. As several people have said, we might wait until it's colder to try the masks, which seem to keep you warm.
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F
Rating: 4 out of 5
Very good. The only drawback is when you have a large face, they cover less, but otherwise great.
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T
Rating: 2 out of 5
Order placed on 03/05/2020. Initially, the products were to arrive at the beginning of June, but finally shipped on 22/06/2020. Not so good at Covid time
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D
Rating: 4 out of 5
Product conforms to expectations but very long shipping time. Delivery time by Colissimo also very long!
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A
Rating: 4 out of 5
Late delivery but the site had warned of the long delay in view of COVID's situation Perfect masks Very serious site To be recommended
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C
Rating: 4 out of 5
Good quality product
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M
Rating: 2 out of 5
Ordered masks and received them more than 3 weeks after ordering. No reply to my message of concern about the delay. Mask has a lace-type fastener and is not elastic... It is not ergonomic at nose level. Disappointed with my purchase.
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