Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
very serious site, where the products are of high quality at very reasonable prices, and where orders are processed and delivered very quickly. well worth the detour.
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Floreal L.
Rating: 5 out of 5
following a purchase from 30/08/2020
Fast delivery, I recommend it because it's so easy to use.
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Guy S.
Rating: 5 out of 5
following a purchase from 14/08/2020
Reusable mask perfectly suited to different activities. Profile adapts well to the face (even thin, depending on the right choice of size). Nose bridge for uvula wear is well positioned and effective. No respiratory drag. Very good hold after washing. Excellent service and contact.
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Dimitri B.
Rating: 5 out of 5
following a purchase from 18/08/2020
Ships within the day. I am very satisfied with the Ergoevo masks (/Biais à knouer).
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Eric F.
Rating: 5 out of 5
following a purchase from 16/08/2020
Efficient website, clear explanations and quality products
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Anne D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good services, in line with my expectations.
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Véronique B.
Rating: 5 out of 5
following a purchase from 22/07/2020
Quality, well-finished products. Fast delivery. Serious site
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Françoise T.
Rating: 5 out of 5
following a purchase from 11/05/2020
I like the duckbill and the fact that it dries quickly.
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Patrick M.
Rating: 5 out of 5
following a purchase from 16/07/2020
Fast and efficient quality products
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Sebastien L.
Rating: 5 out of 5
following a purchase from 17/07/2020
Product as described, delivered on time.
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Gabriel D.
Rating: 2 out of 5
following a purchase from 10/07/2020
I haven't found any convincing improvement so far, maybe we need to wait longer?
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Christophe L.
Rating: 5 out of 5
following a purchase from 27/06/2020
CLEAR
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François B.
Rating: 5 out of 5
following a purchase from 06/07/2020
At last, low-back pain-free journeys!
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Loic L.
Rating: 5 out of 5
following a purchase from 01/07/2020
complete satisfaction with the product ordered, customer contact and delivery
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 23/06/2020
Nothing to say
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Laurence F.
Rating: 5 out of 5
following a purchase from 18/06/2020
Very satisfied with the product The cushion slips a little with the bucket seat But very pleasant and on positioning
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Bernard R.
Rating: 5 out of 5
following a purchase from 24/06/2020
Very good
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Raunaq P.
Rating: 5 out of 5
following a purchase from 22/06/2020
The products are a great fit . I love them .
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Anne-Laure H.
Rating: 5 out of 5
following a purchase from 23/05/2020
Simple site and fast service.
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Franck M.
Rating: 5 out of 5
following a purchase from 11/05/2020
very good quality products
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Jean-Luc B.
Rating: 5 out of 5
following a purchase from 21/06/2020
Beautiful quality mask. Fast delivery.
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Thomas P.
Rating: 2 out of 5
following a purchase from 03/05/2020
Order placed on 03/05/2020. Initially, the products were to arrive at the beginning of June, but finally shipped on 22/06/2020. Not so good at Covid time
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Delphine H.
Rating: 5 out of 5
following a purchase from 01/06/2020
Well received, as described. Articles of very good quality, finishes are good. Fast shipping. Would recommend.
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Mickaël J.
Rating: 2 out of 5
following a purchase from 31/05/2020
Ordered masks and received them more than 3 weeks after ordering. No reply to my message of concern about the delay. Mask has a lace-type fastener and is not elastic... It is not ergonomic at nose level. Disappointed with my purchase.
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Patricia D.
Rating: 2 out of 5
following a purchase from 22/04/2020
Hello, we got together to place a large order for the first masks made by Ergotech. We're very disappointed because they're too small and the elastics easily slip out of the ears. We won't be able to use them. Good quality material. Easy to wash and quick drying. In the order we had 3 of the new model which is perfect outside summer.
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Response from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces. It's the one you received in triplicate.
Please don't hesitate to contact us again to change your masks.
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Eric M.
Rating: 2 out of 5
following a purchase from 28/04/2020
Lack of communication, no precise deadline announced and finally a 15-day late delivery on a hard-fought piece of information !!!!! Large" masks are too tight, making them uncomfortable.... Too bad......
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Christelle F.
Rating: 5 out of 5
following a purchase from 21/04/2020
Great masks and very easy to care for. I recommend them.
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Christelle L.
Rating: 5 out of 5
following a purchase from 23/04/2020
The masks ordered are comfortable and seem to me of good quality, the delivery is a little long but if you have a question or a remark the follow-up Vias the site is very reagent.
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Véronique D.
Rating: 5 out of 5
following a purchase from 23/04/2020
Product as ordered and delivery on time: thank you!
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Anne E.
Rating: 5 out of 5
following a purchase from 29/04/2020
Excellent product, just as we expected, the Ergotech mask is light, ergonomic and lets you breathe easily.
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Guillouzouic G.
Rating: 5 out of 5
following a purchase from 29/04/2020
Following an order for a mask: Protective mask:Very, very well designed, quality product. To be recommended, but rather long lead times
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Agathe M.
Rating: 5 out of 5
following a purchase from 03/06/2020
very comfortabble, it changes my life
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Daniel P.
Rating: 5 out of 5
following a purchase from 05/05/2020
Very good.
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Olivier L.
Rating: 2 out of 5
following a purchase from 02/05/2020
No news of my order on the expected delivery date (5 weeks) and no response when I asked questions. When I finally got a reply, it was to tell me to cancel my order if I wasn't happy. The product purchased (fabric mask) is very average. The quality varies from mask to mask.
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Response from Ergotech
Hello,
We have been overwhelmed by requests for masks and it is true that we have had difficulty meeting our deadlines.
We apologize for this.
Like our other customers, we offered you a refund if you wished. This was not an obligation, we simply wanted to give everyone the choice. We apologize if this was inappropriate.
Finally, concerning the difference in quality between masks, we confess we don't understand...
The quality of our masks, certified by the DGA and IFTH, is beyond doubt... Please do not hesitate to contact us again to exchange masks if necessary!
Sincerely
M
Marcel M.
Rating: 2 out of 5
following a purchase from 29/04/2020
Too long a wait for delivery
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Response from Ergotech
Hello,
We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
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Eric P.
Rating: 5 out of 5
following a purchase from 01/05/2020
Product corresponds to order (washable masks) Delivery time a little long, but understandable at this time.
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Delphine S.
Rating: 2 out of 5
following a purchase from 22/04/2020
Very disappointed. One third of the masks cannot be worn (size too small) despite good quality fabric.
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Response from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
J
Joël H.
Rating: 5 out of 5
following a purchase from 23/04/2020
A company that was able to react to the shortage of masks and didn't wait for all these official validations to manufacture them. I'm not exactly familiar with their usual activities, but if they react so quickly to problems, it's because they're responsive and competent, and that's something to be encouraged. Joël HERVE 5 stars
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Jeannine P.
Rating: 5 out of 5
following a purchase from 23/04/2020
Serious company offering quality products. Delivery follow-up by telephone call. Very much appreciated by waiting customers.
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Stephane L.
Rating: 5 out of 5
following a purchase from 22/04/2020
Very good product
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