Customer reviews of Ergotech

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 408 published reviews
5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 3, 4 and 5 stars

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M
Martine F.
Rating: 3 out of 5
following a purchase from 07/10/2021
The seat is not very stable and always has to be put back in place.
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Eveline R.
Rating: 4 out of 5
following a purchase from 29/09/2021
Well, this cushion seems effective
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Jean-Louis G.
Rating: 5 out of 5
following a purchase from 10/09/2021
On-time delivery and optimum comfort.
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Louis L.
Rating: 5 out of 5
following a purchase from 13/09/2021
fine
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Daniel D.
Rating: 3 out of 5
following a purchase from 18/08/2021
Too bad I didn't receive an e-mail when the package was sent.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 11/08/2021
Very good contact. Excellent availability. Respect for commitments
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Benoît V.
Rating: 5 out of 5
following a purchase from 23/08/2021
A company you can trust
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Jeannine V.
Rating: 5 out of 5
following a purchase from 27/08/2021
access and product description
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Denise L.
Rating: 5 out of 5
following a purchase from 20/08/2021
Very satisfied This equipment has enabled me to ride my Jeep off-road in the mountains without pain despite 3 herniated discs Thank you!
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Murielle P.
Rating: 4 out of 5
following a purchase from 30/07/2021
Good product meets my expectations
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Solange M.
Rating: 4 out of 5
following a purchase from 26/07/2021
Efficient service that met my expectations
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Géraldine S.
Rating: 5 out of 5
following a purchase from 29/06/2021
Very good customer service! I am delighted with my cushion, as I have suffered from pudendal neuralgia for 3 years, and this cushion allows me to sit without pain! Thank you so much!
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Anne-Marie L.
Rating: 5 out of 5
following a purchase from 30/06/2021
Good product, as explained. Fast delivery
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Didier J.
Rating: 4 out of 5
following a purchase from 02/07/2021
super very comfortable my husband can't get rid of it
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Jean G.
Rating: 3 out of 5
I'm sorry to post an opinion contrary to the majority of users of this cushion, but it provides little relief from the burning sensations in my buttocks and thighs caused by my clunealgia, which was diagnosed in 2014 at Tenon Hospital. Fortunately, I've had long periods of respite. I'm waiting for the next one, if she deigns to show up, because for me this cushion, which at times brings me relief despite everything, doesn't justify the expense.
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Response from Ergotech
Good day Mr,
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
A
Agnes K.
Rating: 4 out of 5
This cushion has enabled me to travel on the tgv without any problem It is also suitable for my car It has been designed for pudendal neuralgia really However I find the price prohibitive!
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Response from Ergotech
Good day Mrs,
It's always a pleasure to read that our products improve the lives of our customers.
We know that our product is an investment. This price reflects 100% French manufacturing and craftsmanship with a lifespan of at least 5 years!
To ensure the benefit of our products, we have opted for high quality materials and production.
H
Hélène L.
Rating: 5 out of 5
following a purchase from 14/06/2021
I am completely satisfied
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René P.
Rating: 4 out of 5
following a purchase from 02/06/2021
Serious and willing seller. Very good quality material and very useful for me. The only minor drawback was a delay in placing the order, which cost the seller 1 star.
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Boucar D.
Rating: 5 out of 5
following a purchase from 31/05/2021
Responsive and very professional. I received very good advice and am very satisfied.
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Berthie W.
Rating: 5 out of 5
following a purchase from 27/05/2021
Very reliable and responsive.
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/04/2021
Serious, fast and on-time delivery, quality material.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 13/05/2021
Excellent products, normal delivery, very good packaging
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Celine C.
Rating: 5 out of 5
following a purchase from 13/04/2021
Order dispatched quickly, pleasant and professional contact with a customer focus
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Aldo Z.
Rating: 4 out of 5
Delivered on time, product conforms to description but difficult to use on rowing machine with fastening method.
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Response from Ergotech
Hello,
As a manufacturer, several solutions are possible! You can contact us to modify the product fastening 🙂
Have a nice day!
R
Robert P.
Rating: 3 out of 5
Good quality except for the 25 euro cushion strap option which is totally ineffective. High cost, I hope I'll get good use out of it.
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Response from Ergotech
Hello,
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
L
Lebeau A.
Rating: 4 out of 5
following a purchase from 21/04/2021
Deadline met. Compliant and useful product Alain
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Fabienne P.
Rating: 5 out of 5
following a purchase from 20/04/2021
very well
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Pascal K.
Rating: 3 out of 5
following a purchase from 15/04/2021
Very good product. Long delivery time
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Marie-Claire J.
Rating: 5 out of 5
following a purchase from 31/03/2021
Very good work with the material... But as I have other pudendal nerve problems, this cushion doesn't bring me the well-being I was hoping for... Otherwise a very serious company wishing to relieve pudendal nerve problems...
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Edith B.
Rating: 4 out of 5
following a purchase from 26/03/2021
Satisfied with the shipment despite a delay. Pleasant contacts on the phone.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 30/03/2021
FAST AND EFFICIENT
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Florence C.
Rating: 5 out of 5
following a purchase from 23/03/2021
Efficient customer service. The product arrived very quickly
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Anne- Marie C.
Rating: 5 out of 5
following a purchase from 04/03/2021
Perfect
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Lauric K.
Rating: 5 out of 5
following a purchase from 01/03/2021
Adult masks are very comfortable, with no pressure on the tip of the nose or behind the ears due to the ties. Be careful, however, to choose and test sizes carefully, as one size does not fit all.
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Mireille J.
Rating: 4 out of 5
following a purchase from 02/03/2021
It takes the strain off my back, and I sleep better because there's less tension...
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Guy A.
Rating: 5 out of 5
following a purchase from 24/02/2021
Hello, I ordered a cushion for my dad, because he had a very painful pudendal nerve. And I can tell you that it has changed his life. Since he has been using the Ergotech cushion, he feels less pain, which used to weigh on him every day .... If you have problems like my dad, I advise you to buy this cushion because it has revolutionized my dad's health ... mom is very happy with it because she doesn't see him suffer like he used to .... thanks to the people who designed this cushion 😀 Delph.
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Sylvie L.
Rating: 5 out of 5
following a purchase from 31/01/2021
Nice product, this mask is undoubtedly effective, but the elastic bands are too long.
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Romuald R.
Rating: 5 out of 5
following a purchase from 12/02/2021
Fast and compliant.
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Anne F.
Rating: 5 out of 5
following a purchase from 10/02/2021
fast order and compliant product
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Anthime L.
Rating: 4 out of 5
following a purchase from 06/02/2021
Very good! very good mask! really comfortable to wear compared to surgical masks! Only negative point: the length of the straps! too long for me (system D with a knot) I didn't have a choice when I placed my order, although apparently there are several sizes. Too bad, but I'll take it!
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