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J
Rating: 5 out of 5
Serious company offering quality products. Delivery follow-up by telephone call. Very much appreciated by waiting customers.
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Customer reviews of Ergotech
Trust Attestation
8,5
/10
Overall rating: 8,5 out of 10
Based on 408 published reviews
Summary of reviews
Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Reviews 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
I was fully satisfied with Ergotech's services. The staff are competent and Mr TEXIER is very attentive to his customers' needs.
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C
Rating: 3 out of 5
After a first delivery which did not correspond to my order, very reactive for the replacement on the other hand always not refunded of the expenses of return ????
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Response from Ergotech
Hello,
Mr Le Texier, whom you spoke to on the phone, confirms that we have to reimburse you for the return postage.
Could you please contact us so that we can proceed with the refund?
Mr Le Texier, whom you spoke to on the phone, confirms that we have to reimburse you for the return postage.
Could you please contact us so that we can proceed with the refund?
P
Rating: 3 out of 5
I paid 20 euros more for a cover with a harness and received one without. After a phone call, they were supposed to send me one but I still haven't received anything.
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Response from Ergotech
Hello,
It is true that we had agreed to send you a cover with straps, which was not done, please excuse us.
We are sending you a cover with straps today, and are kindly leaving you the first one in the hope that you will be satisfied.
It is true that we had agreed to send you a cover with straps, which was not done, please excuse us.
We are sending you a cover with straps today, and are kindly leaving you the first one in the hope that you will be satisfied.
T
Rating: 4 out of 5
Very serious company good material but unfortunately I can not put 5 stars because my package took a long time to come, I specify that even the CEO of ergotech called me twice which is rare to first apologize for the delay and promise me to speed up and what he did! In short confinement period covid-19 I understand that to send packages it was not easy so to excuse I recommend Ergotech!
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P
Rating: 5 out of 5
Very happy. The company handled the delay caused by the containment in a transparent manner, warning me ...
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P
Rating: 4 out of 5
WAS INFORMED OF THE DELAY IN DELIVERY BY A VERY KIND PERSON. THE MASKS WOULD BE GREAT BUT THE ELASTICS ARE A BIT SHORT.
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A
Rating: 5 out of 5
Excellent product Very long delivery but impeccable after-sales service
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A
Rating: 5 out of 5
Very well informed by phone, very professional And the masks ordered are of very good quality
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M
Rating: 5 out of 5
A very warm and reliable welcome from this company and a quality on-site reception to pick up your order.
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Y
Rating: 5 out of 5
comfortable, high-quality masks.
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D
Rating: 5 out of 5
Correct - commitments met
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P
Rating: 3 out of 5
Average for the price Elastics too short for me, who has a big head The elastics are too short I can't wear them This hurts my ears It's hard to have invested 150 euros For my wife it's okay
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Response from Ergotech
Hello,
Don't hesitate to call us to make an exchange for bias masks (allowing the mask to be adjusted without ear pain).
Don't hesitate to call us to make an exchange for bias masks (allowing the mask to be adjusted without ear pain).
J
Rating: 5 out of 5
Very professional and accommodating. Highly recommend!
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J
Rating: 5 out of 5
perfect
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A
Rating: 3 out of 5
Elastics too wide and not long enough hurt the ears
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Response from Ergotech
Hello,
It's true that elastic bands are not suitable for everyone and can cause discomfort. In fact, we've decided to stop making masks with elastics, and only with bias ties, to alleviate this problem.
It's true that elastic bands are not suitable for everyone and can cause discomfort. In fact, we've decided to stop making masks with elastics, and only with bias ties, to alleviate this problem.
A
Rating: 5 out of 5
Excellent product Good telephone reception following late delivery
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J
Rating: 5 out of 5
perfect.
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T
Rating: 3 out of 5
Mask a little tight, size leaves something to be desired
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M
Rating: 3 out of 5
We need to improve the speed of our dealings with customers and better meet deadlines. Apart from these remarks, production is of a high quality and meticulous.
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M
Rating: 4 out of 5
Very good
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B
Rating: 5 out of 5
short
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G
Rating: 5 out of 5
Very good service
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O
Rating: 5 out of 5
I was warned of a 3 week delay to receive the masks, the deadline was met. Good quality masks, but a little hot
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J
Rating: 5 out of 5
Order conforms Delivery on time
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D
Rating: 4 out of 5
Product conforms, thank you!
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D
Rating: 3 out of 5
Friendly team, just a few minor timing issues
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D
Rating: 5 out of 5
Very good company, respect of deadlines To be recommended. Need to improve their image by advertising in prime Times and regional and national newspapers.
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J
Rating: 5 out of 5
Very good quality equipment. The telephone answering service is always on hand to answer any questions. The lady who answers is charming and pleasant.
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O
Rating: 5 out of 5
Ergotech was very responsive, well done.
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F
Rating: 3 out of 5
No information on the availability of the order. I had to call
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Response from Ergotech
Hello,
Due to the enormous demand, we were unable to keep you informed of the progress of your order. We understand that this can be disappointing, and we'll do our utmost to remedy the situation in the future!
Due to the enormous demand, we were unable to keep you informed of the progress of your order. We understand that this can be disappointing, and we'll do our utmost to remedy the situation in the future!
O
Rating: 5 out of 5
French-made products, very good quality and on-time delivery, excellent communication, perfect!
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N
Rating: 5 out of 5
Great products, good communication and after-sales service
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M
Rating: 5 out of 5
Completely satisfied!
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B
Rating: 5 out of 5
Very good service and product quality
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R
Rating: 4 out of 5
Ok.
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C
Rating: 4 out of 5
I am very satisfied with your services.
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V
Rating: 3 out of 5
Good
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K
Rating: 5 out of 5
Good advice and good reactivity compared to the post office which had left the parcel in delay.
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