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G
Rating: 4 out of 5
Great cushion. Occasionally, I put a small special ice cube inside the cushion to relieve pain. It makes me feel better.
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Customer reviews of Ergotech
Trust Attestation
8,5
/10
Overall rating: 8,5 out of 10
Based on 408 published reviews
Summary of reviews
Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Delivery on time. Clear delivery information
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R
Rating: 3 out of 5
Very little improvement after one month's trial of the cluneale cushion.
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P
Rating: 4 out of 5
Serious, customer-oriented company Congratulations
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L
Rating: 4 out of 5
Serious company. Very good upstream advice. The product loan system is ideal for testing a product before buying it. No problem if the product doesn't fit, the deposit cheque is returned on request after the product has been returned. The downside is that the automatic tracking system is not updated, and prices are still high.
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J
Rating: 3 out of 5
The product relieves my pain. Of the 3 I tested, it's the most effective. However, after sitting for several hours, I feel pain on the sides of my buttocks. I'm a bit disappointed that, given the price, it's not perfect.
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Response from Ergotech
Hello Mrs Novel Cattin,
I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely
I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely
A
Rating: 4 out of 5
Perfect, except long7time wait for delivery
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O
Rating: 3 out of 5
for a rowing machine, the seat is a little too thick. above all, no acknowledgement of receipt of the order, nor information on the delivery time, which is annoying.
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Response from Ergotech
Hello Mr Moynot,
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...
A
Rating: 4 out of 5
The only drawback is that the zipper is very fragile (too small), making it tricky to remove to clean the fabric.
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A
Rating: 4 out of 5
Satisfied: - with the telephone contact - with the order and delivery - with the product, seat to seeure
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J
Rating: 3 out of 5
I appreciated being able to try out the cushion for 8 days. Unfortunately, for me, it didn't relieve the pain. So I was able to return it without difficulty.
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C
Rating: 4 out of 5
What a waste, to put 4 tabs in a huge cardboard box, when a simple envelope would have done the trick.
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T
Rating: 4 out of 5
The order went well. The time between order and shipment is a bit long (2 weeks).
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M
Rating: 3 out of 5
The seat is not very stable and always has to be put back in place.
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E
Rating: 4 out of 5
Well, this cushion seems effective
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D
Rating: 3 out of 5
Too bad I didn't receive an e-mail when the package was sent.
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M
Rating: 4 out of 5
Good product meets my expectations
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S
Rating: 4 out of 5
Efficient service that met my expectations
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D
Rating: 4 out of 5
super very comfortable my husband can't get rid of it
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J
Rating: 3 out of 5
I'm sorry to post an opinion contrary to the majority of users of this cushion, but it provides little relief from the burning sensations in my buttocks and thighs caused by my clunealgia, which was diagnosed in 2014 at Tenon Hospital. Fortunately, I've had long periods of respite. I'm waiting for the next one, if she deigns to show up, because for me this cushion, which at times brings me relief despite everything, doesn't justify the expense.
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Response from Ergotech
Good day Mr,
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
A
Rating: 4 out of 5
This cushion has enabled me to travel on the tgv without any problem It is also suitable for my car It has been designed for pudendal neuralgia really However I find the price prohibitive!
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Response from Ergotech
Good day Mrs,
It's always a pleasure to read that our products improve the lives of our customers.
We know that our product is an investment. This price reflects 100% French manufacturing and craftsmanship with a lifespan of at least 5 years!
To ensure the benefit of our products, we have opted for high quality materials and production.
It's always a pleasure to read that our products improve the lives of our customers.
We know that our product is an investment. This price reflects 100% French manufacturing and craftsmanship with a lifespan of at least 5 years!
To ensure the benefit of our products, we have opted for high quality materials and production.
R
Rating: 4 out of 5
Serious and willing seller. Very good quality material and very useful for me. The only minor drawback was a delay in placing the order, which cost the seller 1 star.
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A
Rating: 4 out of 5
Delivered on time, product conforms to description but difficult to use on rowing machine with fastening method.
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Response from Ergotech
Hello,
As a manufacturer, several solutions are possible! You can contact us to modify the product fastening 🙂
Have a nice day!
As a manufacturer, several solutions are possible! You can contact us to modify the product fastening 🙂
Have a nice day!
R
Rating: 3 out of 5
Good quality except for the 25 euro cushion strap option which is totally ineffective. High cost, I hope I'll get good use out of it.
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Response from Ergotech
Hello,
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
L
Rating: 4 out of 5
Deadline met. Compliant and useful product Alain
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P
Rating: 3 out of 5
Very good product. Long delivery time
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E
Rating: 4 out of 5
Satisfied with the shipment despite a delay. Pleasant contacts on the phone.
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M
Rating: 4 out of 5
It takes the strain off my back, and I sleep better because there's less tension...
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A
Rating: 4 out of 5
Very good! very good mask! really comfortable to wear compared to surgical masks! Only negative point: the length of the straps! too long for me (system D with a knot) I didn't have a choice when I placed my order, although apparently there are several sizes. Too bad, but I'll take it!
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K
Rating: 4 out of 5
Comfortable protective masks
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L
Rating: 3 out of 5
Mask not easy to wear a lot of material inside I'm very disappointed.
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P
Rating: 4 out of 5
Mask as described. Pleasant and comfortable to use. The addition of an elastic adjustment system would be ideal.
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S
Rating: 3 out of 5
I think the masks fit the face well, but there's a big problem with the nose clip: it's ten times too big and doesn't fit with glasses.
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C
Rating: 3 out of 5
These masks are good, but you can't position them properly on your nose (even with the nose clip) and your glasses fog up. What's more, I ordered 2 masks, and one of them doesn't have the brand label... which is annoying, when you consider the price and the sales pitch.
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L
Rating: 4 out of 5
Good handling of my order, fast shipping. However, the mask is a bit large for me, so I gave it as a gift to my student nephew.
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J
Rating: 4 out of 5
Good-quality, durable, breathable mask. The tie at the back of the head is not very easy to use.
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O
Rating: 4 out of 5
compliant product
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A
Rating: 4 out of 5
Good for you
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A
Rating: 4 out of 5
Delivery on time and product (protective masks) of good quality, but to be confirmed by use.
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B
Rating: 4 out of 5
Hello, Trial for a patient (I'm a doctor) with pudendal neuralgia. No improvement in pain despite the cushion. Perhaps some advice on how to use the cushion better would be beneficial. Would it be interesting for her to call you? Thank you Kind regards Dr B.Gaulin
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Response from Ergotech
Hello Doctor Gaulin,
We do indeed have different types of cushions, each with its own specific features.
It's important to get in touch with us beforehand to help the user make the right choice.
Don't hesitate to contact us, we're here to help!
We do indeed have different types of cushions, each with its own specific features.
It's important to get in touch with us beforehand to help the user make the right choice.
Don't hesitate to contact us, we're here to help!