Customer reviews of Ergotech

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 408 published reviews
5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 3 and 5 stars

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G
Gaëlle C.
Rating: 5 out of 5
following a purchase from 08/02/2023
Quality product delivered in the best conditions
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Chantal B.
Rating: 5 out of 5
following a purchase from 13/02/2023
Very effective cushion. I feel less pain.
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Angelique L.
Rating: 3 out of 5
following a purchase from 30/01/2023
Very popular with 3 out of 6 people
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Laurent L.
Rating: 5 out of 5
following a purchase from 17/01/2023
Very good advice and support. The possibility of a therapeutic product trial period proves comfortable to fully appreciate the benefits of the equipment.
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Anne- Marie C.
Rating: 5 out of 5
following a purchase from 04/01/2023
Rad, perfect
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Marie Christine D.
Rating: 5 out of 5
following a purchase from 16/01/2023
Do you think I can take my cushion on board the plane knowing that it contains gel in all 4 pads? I think the people who bought this cushion will also be happy to have an answer.... Because it's true that in this cushion the pain will be unbearable during long plane journeys or other .... But airplane with control...? Will the cushion be accepted or not? Because? We don't want it to be confiscated when we pass through the control and lose our cushion! So I think this information should be of interest to many of your customers... many thanks to you!
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Response from Ergotech
Hello,
We're delighted that the cushion is suitable for you.
You can take your cushion with you on the plane if you bring a prescription from your doctor stating that you need the cushion for health reasons, and present it at check-in. If you don't have this proof, the cushion, or at least the fluid pouches, will have to go into the hold.
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Roger G.
Rating: 3 out of 5
following a purchase from 04/01/2023
The new product doesn't have the same finish as the previous one
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Gilles R.
Rating: 5 out of 5
following a purchase from 03/01/2023
Fast and simple, with the possibility of a trial, ideal when you're in a quandary.
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Buanec C.
Rating: 5 out of 5
following a purchase from 09/12/2022
RAPID
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Michelle A.
Rating: 5 out of 5
following a purchase from 09/12/2022
the big plus: being able to try out the product
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Audrey S.
Rating: 5 out of 5
following a purchase from 02/12/2022
Fast delivery The cushion is really pleasant and perfect when you have sacrum and coccyx pain. I recommend this product
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Louis L.
Rating: 5 out of 5
following a purchase from 19/11/2022
I am very satisfied with it and I give it the mark 5
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Roland H.
Rating: 3 out of 5
following a purchase from 24/11/2022
Very little improvement after one month's trial of the cluneale cushion.
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Kristine B.
Rating: 5 out of 5
following a purchase from 03/11/2022
Many thanks to ERGOTECH, who modified my pudendal neuralgia cushion to make my seat as comfortable as possible. And all this quickly and kindly.
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Julie H.
Rating: 5 out of 5
following a purchase from 12/10/2022
Easy online ordering, available advisors and quality reception
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Rosita G.
Rating: 5 out of 5
following a purchase from 14/10/2022
Thank you, very comfortable cushion, well received
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Didier M.
Rating: 5 out of 5
following a purchase from 30/08/2022
Very satisfied with both the speed of shipment and the quality of the product.
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Christian N.
Rating: 5 out of 5
following a purchase from 26/07/2022
Very good quality product, very effective, I highly recommend it for those with back pain.
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Marie Claude V.
Rating: 5 out of 5
following a purchase from 16/07/2022
Very good product
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Christiane M.
Rating: 5 out of 5
following a purchase from 13/07/2022
Use of the cushion has been absolutely beneficial and nothing else needs to be changed for the time being. We'll have to wait and see what the final results are, however, once we've had more time to use it.
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Joêlle N.
Rating: 3 out of 5
following a purchase from 11/06/2022
The product relieves my pain. Of the 3 I tested, it's the most effective. However, after sitting for several hours, I feel pain on the sides of my buttocks. I'm a bit disappointed that, given the price, it's not perfect.
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Response from Ergotech
Hello Mrs Novel Cattin,

I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely
S
Sébastien C.
Rating: 5 out of 5
following a purchase from 01/06/2022
Great product.
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Vincent F.
Rating: 5 out of 5
following a purchase from 02/06/2022
Very satisfied with my order, which was exactly what I was looking for.
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Danièle L.
Rating: 5 out of 5
following a purchase from 09/05/2022
Very good communication before purchasing the product. At first, the cushion doesn't seem very comfortable, but you soon get used to it and it's hard to do without.
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Olivier M.
Rating: 3 out of 5
following a purchase from 18/04/2022
for a rowing machine, the seat is a little too thick. above all, no acknowledgement of receipt of the order, nor information on the delivery time, which is annoying.
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Response from Ergotech
Hello Mr Moynot,
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...
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Xavier C.
Rating: 5 out of 5
following a purchase from 11/04/2022
material conforms and brings me a little comfort. very good reactivity to manage a bug.
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Fabrice C.
Rating: 5 out of 5
following a purchase from 11/04/2022
Very serious site, article conforms to our needs, it corresponds well to the description, good quality, we recommend ERGOTECH in every way.
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Cedric F.
Rating: 5 out of 5
following a purchase from 02/03/2022
short
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Chevreux R.
Rating: 5 out of 5
following a purchase from 01/02/2022
Product solves my problem...no worries
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Patricia R.
Rating: 5 out of 5
following a purchase from 17/03/2022
Very good. Just what I expected.
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Philippe S.
Rating: 5 out of 5
following a purchase from 28/02/2022
everything is as I expected thank you
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Christian D.
Rating: 5 out of 5
following a purchase from 07/02/2022
Order a little long but well received. The loan system is a real plus, allowing you to test the product. Unfortunately for me, I didn't get the product, but I recommend this company.
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Colin S.
Rating: 5 out of 5
following a purchase from 21/01/2022
Good product, impeccable telephone service, the two people I spoke to were very friendly. The only "hitch" was the slightly long lead time, but they explained to me that there was a problem with the supply of materials.
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Pascale F.
Rating: 5 out of 5
following a purchase from 02/02/2022
Thank you so much for the speed of manufacture and shipment. A welcome comfort after months of trying to find a sitting position A big thank you to the whole team of this French company 👍👏
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Marie Sixtine L.
Rating: 5 out of 5
following a purchase from 21/01/2022
Very good advice. Size and shape of cushion just right for long car journeys. Thank you very much. The parcel arrived very quickly.
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Bernard C.
Rating: 5 out of 5
following a purchase from 13/01/2022
received on time, compliant and practical.
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Marie L.
Rating: 5 out of 5
following a purchase from 11/12/2021
Well-made cushion. I can partially feel the effects on my "suposee" cluneal neuralgia, hard to be sure that's what it is. But at least I was able to drive, which I can't do for a long time without the cushion! Thanks a lot!
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Fabien C.
Rating: 5 out of 5
following a purchase from 11/11/2021
Perfect customer relations, true French service. Bravo, there's nothing more to say.
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Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 30/11/2021
I appreciated being able to try out the cushion for 8 days. Unfortunately, for me, it didn't relieve the pain. So I was able to return it without difficulty.
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Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 23/11/2021
An excellent product that can provide enormous relief from pudendal pain.
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