Customer reviews of Ergotech

8,5 /10

Based on 408 published reviews

5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 4 and 5 stars

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Laurence G.

Published on 09/06/2023 à 16h41 following a purchase from 12/05/2023

Very good advice and attentive.

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Michel T.

Published on 20/05/2023 à 15h33 following a purchase from 19/04/2023

I took an item on loan before buying. I appreciated being able to test before finalizing.

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Antoine T.

Published on 13/05/2023 à 08h08 following a purchase from 15/04/2023

I had asked for an accelerated delivery and this was honoured.

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Jm B.

Published on 12/05/2023 à 08h44 following a purchase from 18/04/2023

Quality and fast service

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Jean-Luc S.

Published on 09/05/2023 à 17h03 following a purchase from 29/03/2023

Very serious company but the delivery time was particularly long ...

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Catherine L.

Published on 09/05/2023 à 13h51 following a purchase from 03/04/2023

The cushion is comfortable and provides great relief for my friend.

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Christian L.

Published on 09/05/2023 à 08h58 following a purchase from 16/03/2023

The Velcro strips on the fluid pockets are coming off. Probably a problem with the quality of the glue. Best regards.

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Marie-Christine L.

Published on 03/05/2023 à 19h37 following a purchase from 23/03/2023

Excellent product, impeccable sales service 👌. I recommend!

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Gladys D.

Published on 24/04/2023 à 17h22 following a purchase from 13/03/2023

Good product. Just need to reinforce the attachment straps for longevity.

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Christine B.

Published on 20/04/2023 à 08h32 following a purchase from 21/03/2023

Great service!

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Jean V.

Published on 19/04/2023 à 17h44 following a purchase from 17/03/2023

Good experience The loaner is appreciated because it's expensive equipment, so trying it out beforehand is a plus.

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Anne-Marie G.

Published on 06/04/2023 à 19h50 following a purchase from 06/03/2023

Good advice, kindness, attentiveness and a top product. Thanks again.

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Michel G.

Published on 03/04/2023 à 18h13 following a purchase from 28/02/2023

Nothing in particular to say; initial telephone information complete and useful for the order; still to evaluate the quality of the product delivered over time and in heavy use.

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Marie-B P.

Published on 03/04/2023 à 17h27 following a purchase from 24/02/2023

Although disappointed by the cushion, which didn't suit me at all, I appreciated the telephone conversation I had with a person who knew my problem well and who, despite everything, didn't insist on a new order. Thank you

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Gaëlle C.

Published on 10/03/2023 à 18h12 following a purchase from 08/02/2023

Quality product delivered in the best conditions

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Chantal B.

Published on 10/03/2023 à 18h09 following a purchase from 13/02/2023

Very effective cushion. I feel less pain.

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Troester D.

Published on 08/03/2023 à 18h31 following a purchase from 03/02/2023

Quality products! Delivery time a little long! But I am satisfied! See you soon!

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Michelon O.

Published on 24/02/2023 à 09h27 following a purchase from 19/01/2023

This cushion has improved my sitting position, but unfortunately not in the car, and the cost is still onerous.

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Response from Ergotech Published on 01/03/2023

Hello,
We're sorry that the cushion doesn't give you complete satisfaction. We also offer models that fit the car. Please do not hesitate to contact us if you have any questions, our advisors are here to help you.

Laurent L.

Published on 23/02/2023 à 17h42 following a purchase from 17/01/2023

Very good advice and support. The possibility of a therapeutic product trial period proves comfortable to fully appreciate the benefits of the equipment.

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Anne- Marie C.

Published on 10/02/2023 à 20h19 following a purchase from 04/01/2023

Rad, perfect

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Marie Christine D.

Published on 10/02/2023 à 17h45 following a purchase from 16/01/2023

Do you think I can take my cushion on board the plane knowing that it contains gel in all 4 pads? I think the people who bought this cushion will also be happy to have an answer.... Because it's true that in this cushion the pain will be unbearable during long plane journeys or other .... But airplane with control...? Will the cushion be accepted or not? Because? We don't want it to be confiscated when we pass through the control and lose our cushion! So I think this information should be of interest to many of your customers... many thanks to you!

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Response from Ergotech Published on 24/02/2023

Hello,
We're delighted that the cushion is suitable for you.
You can take your cushion with you on the plane if you bring a prescription from your doctor stating that you need the cushion for health reasons, and present it at check-in. If you don't have this proof, the cushion, or at least the fluid pouches, will have to go into the hold.

Jeannick B.

Published on 31/01/2023 à 21h22 following a purchase from 23/12/2022

I did not remain without answers to the questions asked before the loan.

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Gilles R.

Published on 31/01/2023 à 19h33 following a purchase from 03/01/2023

Fast and simple, with the possibility of a trial, ideal when you're in a quandary.

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Marie Laure B.

Published on 10/01/2023 à 19h59 following a purchase from 07/12/2022

A person who listens, a proposal for materials, a trial in progress... Thank you

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Buanec C.

Published on 09/01/2023 à 16h15 following a purchase from 09/12/2022

RAPID

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Michelle A.

Published on 09/01/2023 à 16h06 following a purchase from 09/12/2022

the big plus: being able to try out the product

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Gilbert M.

Published on 07/01/2023 à 10h09 following a purchase from 28/11/2022

Great cushion. Occasionally, I put a small special ice cube inside the cushion to relieve pain. It makes me feel better.

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Cynthia M.

Published on 28/12/2022 à 11h57 following a purchase from 15/11/2022

Delivery on time. Clear delivery information

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Audrey S.

Published on 28/12/2022 à 11h52 following a purchase from 02/12/2022

Fast delivery The cushion is really pleasant and perfect when you have sacrum and coccyx pain. I recommend this product

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Louis L.

Published on 22/12/2022 à 20h06 following a purchase from 19/11/2022

I am very satisfied with it and I give it the mark 5

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Kristine B.

Published on 11/12/2022 à 08h50 following a purchase from 03/11/2022

Many thanks to ERGOTECH, who modified my pudendal neuralgia cushion to make my seat as comfortable as possible. And all this quickly and kindly.

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Julie H.

Published on 05/12/2022 à 13h00 following a purchase from 12/10/2022

Easy online ordering, available advisors and quality reception

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Rosita G.

Published on 25/11/2022 à 14h21 following a purchase from 14/10/2022

Thank you, very comfortable cushion, well received

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Patrice S.

Published on 25/11/2022 à 08h43 following a purchase from 18/10/2022

Serious, customer-oriented company Congratulations

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Didier M.

Published on 23/09/2022 à 16h50 following a purchase from 30/08/2022

Very satisfied with both the speed of shipment and the quality of the product.

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Christian N.

Published on 14/09/2022 à 18h42 following a purchase from 26/07/2022

Very good quality product, very effective, I highly recommend it for those with back pain.

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Marie Claude V.

Published on 17/08/2022 à 14h10 following a purchase from 16/07/2022

Very good product

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Christiane M.

Published on 08/08/2022 à 15h56 following a purchase from 13/07/2022

Use of the cushion has been absolutely beneficial and nothing else needs to be changed for the time being. We'll have to wait and see what the final results are, however, once we've had more time to use it.

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Linda P.

Published on 28/07/2022 à 16h31 following a purchase from 14/06/2022

Serious company. Very good upstream advice. The product loan system is ideal for testing a product before buying it. No problem if the product doesn't fit, the deposit cheque is returned on request after the product has been returned. The downside is that the automatic tracking system is not updated, and prices are still high.

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Sébastien C.

Published on 19/07/2022 à 13h02 following a purchase from 01/06/2022

Great product.

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