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B
Rating: 4 out of 5
The delivery cost me a star
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
Summary of reviews
Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Reviews 1 and 4 stars
Reset filtersO
Rating: 4 out of 5
Good, but no promotions or commercial offers for loyal customers
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F
Rating: 4 out of 5
Very good tools for choosing your racket. Very fast delivery
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R
Rating: 4 out of 5
This is a gift for the holidays so I can't give my opinion
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G
Rating: 4 out of 5
EPS a very professional company! Quick in exchanges and also in sending packages despite the over-ordering during this Black Friday 2024
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H
Rating: 4 out of 5
Not 5/5 because this is the second time the package takes a long time to arrive. Here ordered on 29/11 not yet received on 9/12…
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P
Rating: 4 out of 5
Great shipping speed, promotions relaunched by email. Just a small thing if I have to complain, it's that I received it with a scratch on the side, I didn't leave any comment no problem at this level, but it's true that I would have preferred to receive it without a scratch. Otherwise great
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H
Rating: 4 out of 5
Nothing to say everything is perfect
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S
Rating: 4 out of 5
Package received very quickly.
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C
Rating: 4 out of 5
Great site I highly recommend it.
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T
Rating: 4 out of 5
No worries. Delivered on time and in perfect condition
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L
Rating: 4 out of 5
Very good, thank you
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S
Rating: 4 out of 5
Good site
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J
Rating: 4 out of 5
Very happy, fast, efficient, good deal
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M
Rating: 1 out of 5
The bullpadel shoes hurt my ankle inside, too stiff and therefore the skin has come off, a scab has appeared and it is really uncomfortable at this level of the shoe
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P
Rating: 1 out of 5
Hello, my racket had a problem after an hour of play, a strange noise when I hit the ball and a loss of power
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J
Rating: 4 out of 5
good
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J
Rating: 4 out of 5
Delivery a bit long but very competitive price and wide choice
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Y
Rating: 1 out of 5
Disappointed, I still have not received my racket ordered 11 days ago. I needed it for a tournament this weekend and the announced delay was 72 hours! I still don't know if I will receive it. In short, I do not recommend Esprit Padel Shop
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Response from Esprit Padel Shop
Hello Yann,
We are sorry for the delay of your order and understand your frustration. Your racket was indeed shipped on time, but the delay is due to a transport issue, independent of our will.
In the meantime, we have processed your refund and would like to apologize for the inconvenience caused.
Thank you for your understanding, and good luck with your upcoming tournaments!
The Esprit Padel Shop team
We are sorry for the delay of your order and understand your frustration. Your racket was indeed shipped on time, but the delay is due to a transport issue, independent of our will.
In the meantime, we have processed your refund and would like to apologize for the inconvenience caused.
Thank you for your understanding, and good luck with your upcoming tournaments!
The Esprit Padel Shop team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A good site however I find it a pity that the discount corresponds to the shipping costs.
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S
Rating: 4 out of 5
Order honored sells quality products on time I recommend.
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A
Rating: 4 out of 5
Very good but just a lack of communication from the carrier or the application
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U
Rating: 4 out of 5
Thank you
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Q
Rating: 4 out of 5
I really like the proposed tools (El Selector, el comparator..). Lots of choices. Ergonomic site overall. Equipment received relatively quickly.
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J
Rating: 4 out of 5
Quality products only small downside the delivery for me a bit long.
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R
Rating: 4 out of 5
Speed of delivery, quality of packaging
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L
Rating: 1 out of 5
Stained t-shirt
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Response from Esprit Padel Shop
Hello Lucas,
The warranty procedure is underway, we are waiting for a response from you by today :)
Wishing you a nice day!
The warranty procedure is underway, we are waiting for a response from you by today :)
Wishing you a nice day!
T
Rating: 4 out of 5
Fast delivery but shoes too small
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J
Rating: 4 out of 5
Order and delivery as expected
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N
Rating: 4 out of 5
everything was perfect except that you delivered the package to another address.
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E
Rating: 4 out of 5
Order received
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R
Rating: 4 out of 5
Great to find my old racket to which I am very attached
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L
Rating: 4 out of 5
The fluidity of the site could be improved but overall it's great
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B
Rating: 1 out of 5
Hello, I am quite disappointed upon receiving my racket, the grip had stuck to the packaging and is torn upon opening
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Response from Esprit Padel Shop
Hello,
We are sorry for this issue upon receiving your racket. We invite you to contact our after-sales service at the following address: [email protected]
We can then send you a new grip and overgrip to replace the damaged ones.
Thank you for your understanding, and we remain at your disposal for any questions.
Have a nice day,
The Esprit Padel Shop team
We are sorry for this issue upon receiving your racket. We invite you to contact our after-sales service at the following address: [email protected]
We can then send you a new grip and overgrip to replace the damaged ones.
Thank you for your understanding, and we remain at your disposal for any questions.
Have a nice day,
The Esprit Padel Shop team
R
Rating: 4 out of 5
Received very quickly. Package in good condition
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J
Rating: 4 out of 5
Package conforms to the description. No delivery issues
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F
Rating: 4 out of 5
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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A
Rating: 4 out of 5
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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L
Rating: 4 out of 5
Quick processing of the order and good deals to grab.
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