Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
5 8 885 90% 4 743 8% 3 108 1% 2 35 0% 1 56 1%

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 1 and 4 stars

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H
Herve K.
Rating: 4 out of 5
following a purchase from 19/10/2024
I highly recommend the site
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Stephane M.
Rating: 4 out of 5
following a purchase from 18/10/2024
Order acknowledged quickly only small downside many references out of stock
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Francois R.
Rating: 4 out of 5
following a purchase from 15/10/2024
fairly quick delivery
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Olivier A.
Rating: 4 out of 5
following a purchase from 17/10/2024
Thank you racket received quickly and for helping to choose this racket with the comparator
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Lilian D.
Rating: 4 out of 5
following a purchase from 14/10/2024
Good quality/price ratio with the site's discounts. It's regrettable that some items are often out of stock. Fast shipping and delivery.
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Stephane R.
Rating: 4 out of 5
following a purchase from 14/10/2024
Very good padel equipment site, affordable, fast delivery, quality packaging
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Vincent M.
Rating: 4 out of 5
following a purchase from 12/10/2024
Order well received with a day's delay despite payment for express delivery 24/48h.
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Antonio L.
Rating: 4 out of 5
following a purchase from 12/10/2024
Good product
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Jerome L.
Rating: 4 out of 5
following a purchase from 10/10/2024
Fast delivery and products meet expectations.
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F
Fred T.
Rating: 4 out of 5
following a purchase from 09/10/2024
Hello, I received my package quickly (I live in Belgium) and in perfect condition, congratulations to your collaborators and your shipping service for this. Regarding the quality of the products, the socks (Nox) are made of a material that slips inside the shoe. I will not order them again. My sneakers (Nox) are of top quality! I forgot to enter the code before finalizing my order (over 100€), so I did not receive the gift tubes of balls. Could you automate, include gifts by default when the purchase amount conditions are met? This would prevent forgetful people like me from being deprived of pleasant bonuses. Thank you! Fred Tamellini
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J
Jerome A.
Rating: 1 out of 5
following a purchase from 08/10/2024
Following the delivery of a Siux racket with a defect. Very long customer service, impossible to reach them by phone. Despite numerous exchanged emails. I am still waiting for a response. I just ask for a refund and a prepaid label for the return of the racket. This story has been going on for more than 10 days. Hoping for some responsiveness in the days following this comment. Too bad because their YouTube videos are of quality. Jerome.
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Response from Esprit Padel Shop
Hello Jerome,

Thank you for bringing this situation to our attention.

We have just checked your file and we see that the refund for your Siux racket has indeed been processed. It is quite normal for accounting procedures to take a few days.

We completely understand your impatience and sincerely apologize for the duration of this procedure. We have taken your comments into account and are doing everything possible to improve the responsiveness of our after-sales service.

Please do not hesitate to contact us if you find that the refund has not been processed on your account.

Best regards,
The EspritPadelShop team
M
Michel D.
Rating: 4 out of 5
following a purchase from 07/10/2024
I am an amateur player and this racket suits me perfectly for its price and quality
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Laurent S.
Rating: 1 out of 5
following a purchase from 06/10/2024
I bought Head Padel shoes, very disappointed with the product and therefore with your description... specific Padel and zero grip. You need to test your products!!
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Response from Esprit Padel Shop
We are sorry to hear that your experience with our Head Padel shoes did not meet your expectations. In order to improve our products and services, could you please detail the points that particularly disappointed you? Our team is here to listen to find a solution together.
D
David H.
Rating: 4 out of 5
following a purchase from 04/10/2024
Very good
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Philippe C.
Rating: 4 out of 5
following a purchase from 02/10/2024
Racket and bag perfectly suited to my needs
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Maxime B.
Rating: 4 out of 5
following a purchase from 30/09/2024
Package arrived in good condition and on time. Just a bit unfortunate that the catalog of rackets is a bit limited for my taste.
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Jerome G.
Rating: 4 out of 5
following a purchase from 28/09/2024
Order received quickly and very well packaged just need to give it to madam
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Response from Esprit Padel Shop
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Do not hesitate to contact us again if needed.

Have a nice day,
The EspritPadelShop team
R
Raphaël N.
Rating: 1 out of 5
following a purchase from 27/09/2024
Error in the delivery for two ordered items.
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Response from Esprit Padel Shop
Hello Raphael,

I have noted your feedback.

Please do not hesitate to contact us directly by email, in order to best handle your request and understand what happened.

Have a nice day!

Best regards.
T
Thulier T.
Rating: 4 out of 5
following a purchase from 25/09/2024
Reactive a bit to my taste (3 days). But then send an email very quickly reaction and package received quite quickly
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Response from Esprit Padel Shop
Hello Tony,

Thank you very much for your comment and your rating which makes us very happy!

I hope to see you again soon on our site

Sportingly.
J
Jeremy P.
Rating: 4 out of 5
following a purchase from 23/09/2024
Fast and efficient. However, offering a discount to be used within 48 hours after placing an order, I find that a bit tight!!!
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Response from Esprit Padel Shop
Hello Jeremy,

Thank you for your comment and your 4/5 which makes us very happy!

Feel free to get back to us to understand the duration regarding the discount.

Sportingly.
X
Xavier C.
Rating: 4 out of 5
following a purchase from 16/09/2024
Very good site with plenty of choices and promotions. Small problem no home delivery.
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Response from Esprit Padel Shop
Hello Xavier,

Thank you for your comment following your order on our site.

I assure you, we do indeed offer home delivery, since the beginning

See you soon on our site!

Sportingly.
S
Sophie G.
Rating: 4 out of 5
following a purchase from 18/09/2024
Great! Order received very quickly.
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Response from Esprit Padel Shop
Hello Sophie,

Thank you for your comment which makes us very happy!

I hope to see you again soon on our site with a 5/5 next time

Sportingly.
Y
Yoann Alexandre C.
Rating: 4 out of 5
following a purchase from 17/09/2024
Top from A to Z. Very good product information, fast delivery (overseas) with precise tracking. I played with the racket and it’s pure joy from the first exchanges!
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Response from Esprit Padel Shop
Hello,

Thank you very much for your comment which makes us very happy!!

I hope to see you again soon on our site and with a 5/5 next time

Sportingly.
Y
Yannick B.
Rating: 1 out of 5
following a purchase from 15/09/2024
My package is blocked by Mondial Relay, as the Relay point is under construction. It has been 10 days since the package has been in my city without being able to retrieve it. There has been no change of Relay point.
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Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Response from Esprit Padel Shop
Hello Guy,

Thank you for all your positive feedback which makes us very happy.

We hope to see you again soon on our site

Sportingly.
G
Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Guy D.
Rating: 4 out of 5
following a purchase from 13/09/2024
Product conforms to my expectations, versatile racket, fast and secure delivery.
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Aymeric M.
Rating: 4 out of 5
following a purchase from 14/09/2024
Delivery quite fast and package conforms
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Response from Esprit Padel Shop
Hello Aymeric,

Thank you for your comment which makes us very happy!

Feel free to give us feedback regarding your racket after use.

Hoping for a 5/5 during your next purchase on our site!

Sportingly.
B
Bruno M.
Rating: 4 out of 5
following a purchase from 14/09/2024
Perfect, not 5 stars because many products out of stock otherwise my experience went very well, package received quickly and in perfect condition.
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F
Franck A.
Rating: 4 out of 5
following a purchase from 13/09/2024
Rather fast shipping (ordered Friday night, arrived Wednesday noon at the pickup point!) nice quality-price ratio, even if I am a bit disappointed to have a small part of the grip that remained stuck to the blister (storage problem in the heat maybe). Nothing serious, I would surely recommend again!
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Response from Esprit Padel Shop
Hello Franck,

Thank you for your appreciated 4/5

Indeed, with certain brands we encounter this problem and we have reported it so that it does not happen again in the future.

I hope to see you again soon on our site!

Sportingly.
D
David S.
Rating: 4 out of 5
following a purchase from 13/09/2024
Super!!!
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Response from Esprit Padel Shop
Hello David,

Thank you for your great comment!!

Have fun with your racket and feel free to give us feedback after use

Sportingly.
Y
Yves S.
Rating: 4 out of 5
following a purchase from 12/09/2024
All ok
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William P.
Rating: 1 out of 5
following a purchase from 11/09/2024
The site had a defect in the adhesive of the plastic packaging on the handle of a series of rackets but continues to sell them without specifying it.. okay they sent a grip and overgrip but if I had had the info, I would not have necessarily made this purchase
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Response from Esprit Padel Shop
Hello William,

I have noted your comment and I inform you that the brand is indeed aware of this inconvenience and we are doing what is necessary with them to ensure that this does not happen again in the future, but this does not depend on us and it does not happen on all rackets, so it is quite random. That is why we make this gesture when you encounter this problem.

I hope to see you again soon on our site.

Best regards.
J
Jean-Pierre V.
Rating: 4 out of 5
following a purchase from 10/09/2024
Received packages quickly
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Julien N.
Rating: 4 out of 5
following a purchase from 08/09/2024
A little more time than expected to receive my order (Belgium) but perfect tracking from Esprit Padel for this delay
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Response from Esprit Padel Shop
Hello Julien,

Thank you for your positive feedback.
Feel free to give us feedback after use to know if you are fully satisfied.

Sportingly
M
Morgane G.
Rating: 4 out of 5
following a purchase from 05/09/2024
Site not easy from the tablet, I always had the titles displayed. (Rackets, shoes,....) not easy to navigate. Fast delivery I recommend this site
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