Customer reviews of Esprit Padel Shop

9,7 /10

Based on 9 409 published reviews

5 8 509 90% 4 719 8% 3 97 1% 2 34 0% 1 50 1%

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

Reviews 1 and 4 stars

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Valérie B.

Published on 01/11/2023 à 18h31 following a purchase from 23/08/2023

Great site, I bought my Nox racket and I am delighted. It is thanks to the comparison and the expert's opinion that I was able to decide. Fast delivery

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Sybille V.

Published on 01/11/2023 à 05h20 following a purchase from 16/10/2023

Just disappointed not to have a reply to my email for a request for after-sales service on the second to last racket purchased. The email does not work and impossible to reach someone

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jonathan T.

Published on 29/10/2023 à 17h23 following a purchase from 18/10/2023

top notch Thank you

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Nicolas B.

Published on 29/10/2023 à 07h35 following a purchase from 19/08/2023

super fast delivery

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Jean Philippe D.

Published on 26/10/2023 à 08h35 following a purchase from 15/10/2023

Good quality and availability of product.

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Jerome L.

Published on 25/10/2023 à 23h38 following a purchase from 13/10/2023

Fast and efficient

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Eric S.

Published on 25/10/2023 à 08h48 following a purchase from 05/10/2023

Interesting price and very fast delivery.

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EMILIEN P.

Published on 24/10/2023 à 08h56 following a purchase from 13/10/2023

Order received quickly and as expected.

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Guillaume L.

Published on 22/10/2023 à 11h14 following a purchase from 12/10/2023

Satisfied with my order, Padel spirit even gave me a discount on the racket for finding the same one cheaper on another site. Delivered on time

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Rene R.

Published on 21/10/2023 à 16h29 following a purchase from 11/10/2023

Racket well packaged and fast delivery. Perfect!!

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jim S.

Published on 18/10/2023 à 15h47 following a purchase from 08/08/2023

fast delivery, and well packaged interesting price

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Serge D.

Published on 18/10/2023 à 06h00 following a purchase from 07/10/2023

Quick and compliant order I recommend

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Celine F.

Published on 17/10/2023 à 13h57 following a purchase from 07/10/2023

Very responsive customer service

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Jeanmichel A.

Published on 14/10/2023 à 20h58 following a purchase from 03/10/2023

Fast delivery

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franck G.

Published on 14/10/2023 à 09h16 following a purchase from 03/10/2023

Delivery within the deadlines Product corresponds to my purchase

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Grald C.

Published on 10/10/2023 à 18h11 following a purchase from 30/09/2023

Compliant with the order

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Yaiza C.

Published on 09/10/2023 à 05h51 following a purchase from 28/09/2023

Very satisfied. Very fast delivery.

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Romain C.

Published on 06/10/2023 à 05h05 following a purchase from 25/09/2023

Very good site. The analyses are well detailed I had a hesitation on 3 models of rackets and the next day I received a personalized opinion

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Alexandre T.

Published on 29/09/2023 à 14h04 following a purchase from 19/09/2023

Despite a problem during delivery, the customer service is super responsive and pleasant.

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arnaud P.

Published on 25/09/2023 à 21h08 following a purchase from 15/09/2023

Very good, not disappointed, fast, efficient, compliant with my expectations

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AUBE C.

Published on 25/09/2023 à 10h21 following a purchase from 13/09/2023

The delivery is in accordance with the deadlines announced at the time of the order. Materials not used to date!

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Nour S.

Published on 25/09/2023 à 08h53 following a purchase from 14/09/2023

Hello, I ordered a racket and a protection, thanks to Corentin the sales manager who contacted me very quickly to inform me that there would be a slight delay and that if I wanted, I could be refunded. I accepted to wait and I received the racket on the new scheduled date but the protection was unfortunately forgotten hence my 4 stars.

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savangvanh B.

Published on 24/09/2023 à 14h22 following a purchase from 13/09/2023

Product confirmed at the order

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Dridi E.

Published on 20/09/2023 à 14h24 following a purchase from 09/09/2023

Good site and practical with a graph for purchasing rackets

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Karima Z.

Published on 20/09/2023 à 11h41 following a purchase from 10/09/2023

Competitive price

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Clement P.

Published on 19/09/2023 à 08h14 following a purchase from 10/07/2023

Very good site, a lot of choice. I dealt with customer service which was very responsive

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Damien L.

Published on 19/09/2023 à 05h00 following a purchase from 10/07/2023

Item delivered on time. Nothing to say

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Emmanuel P.

Published on 15/09/2023 à 12h06 following a purchase from 07/07/2023

Responsive, compliant product but no chronopost delivery on Saturday (at least for my case), a classic shipment would have taken the same time for a lower cost

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Joachim A.

Published on 14/09/2023 à 10h37 following a purchase from 03/09/2023

Perfect

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JOEL S.

Published on 12/09/2023 à 16h56 following a purchase from 02/09/2023

Deadline met, perfect packaging

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Fabrice T.

Published on 12/09/2023 à 11h37 following a purchase from 01/09/2023

Fast delivery of goods and compliant with the description. Chat service efficient and professional!

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Marc S.

Published on 07/09/2023 à 14h26 following a purchase from 28/08/2023

Very happy with my purchase at Esprit padel. I talked about it to many players in my club (15 courts.) You will certainly have other racket orders. I would like to buy another racket for my wife for her first order with you 10% discount. I saw that you offer 15% for the back-to-school season. Can you give me both discounts on my next racket order. Thank you for your response.

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Anthony C.

Published on 05/09/2023 à 12h19 following a purchase from 25/08/2023

I can only give four stars because my package arrived 5 days after my order and not within 48 hours. However, the contact by email but also by phone with the customer manager was very quick, efficient, and courteous. Moreover, I was able to obtain a commercial gesture following this delivery issue. I recommend this site.

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bruno G.

Published on 05/09/2023 à 04h30 following a purchase from 25/08/2023

Very good

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Patrick P.

Published on 05/09/2023 à 04h01 following a purchase from 25/08/2023

Delivered after 48 hours but in good and due form

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Laurence P.

Published on 31/08/2023 à 14h00 following a purchase from 22/06/2023

A bit expensive but good

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Benoit F.

Published on 30/08/2023 à 10h50 following a purchase from 19/08/2023

The order was complete, the delivery was fast. Too bad returns are chargeable

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Emmanuel M.

Published on 27/08/2023 à 11h55 following a purchase from 17/06/2023

Serious site

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Cyril B.

Published on 24/08/2023 à 18h42 following a purchase from 15/06/2023

Very good site, fast, quality advice, wide choice of products, interesting newsletter. Would have deserved 5 stars if the prices were in the lower averages. Unfortunately, when you are less rushed, and you know what you want, you order from other sites. Given your reputation, you should approach brands to make an effort every month or week, for example, to sell a product at a discounted price, in exchange for a large volume of sales and significant advertising.

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Eric C.

Published on 21/08/2023 à 06h42 following a purchase from 11/06/2023

Received on time, satisfied with my purchases

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