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S
Rating: 4 out of 5
Good site. I had an issue with my Padel racket. The site immediately took my problem, which was resolved in 1 week with a small commercial gesture.
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 409 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1 and 4 stars
Reset filtersB
Rating: 4 out of 5
In line with my expectations. Perfect packaging
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N
Rating: 1 out of 5
I paid for express delivery so that my racket would arrive within 48 hours, I got it after 5 days
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Response from Esprit Padel Shop
Hello Nicolas,
Unfortunately Colissimo had a delay with your order, sorry about that! Send us an email at this address, we will see about refunding your shipping costs: [email protected]
Have a nice day!
Unfortunately Colissimo had a delay with your order, sorry about that! Send us an email at this address, we will see about refunding your shipping costs: [email protected]
Have a nice day!
S
Rating: 4 out of 5
The weight of the racket is not compliant. Announced at 355 g, it weighs exactly 365 g. A bit disappointed
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Response from Esprit Padel Shop
Hello Stéphane,
The rackets are not all the same weight, that's why below each model, we have a weight range that can go from 10 to 15g. The one for the Bela LS is from 355 to 370g. For the next one, you can choose the lightest!
Have a nice day
The rackets are not all the same weight, that's why below each model, we have a weight range that can go from 10 to 15g. The one for the Bela LS is from 355 to 370g. For the next one, you can choose the lightest!
Have a nice day
L
Rating: 4 out of 5
The package arrived in good condition and on time: thank you!
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C
Rating: 4 out of 5
Top products... but delivery a bit long despite the payment for fast delivery.
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J
Rating: 4 out of 5
Good products at very good prices BUT BUT BUT I buy from Belgium and the delivery times are really too long...
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M
Rating: 4 out of 5
Top service, top shipping.
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D
Rating: 4 out of 5
Very fast delivery but to a different delivery point than expected, within a radius of 10 km. Exact item, correct size but some discomfort due to the shape (shoe not made for a strong kick).
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Y
Rating: 4 out of 5
I ordered my racket on Thursday, May 14 (holiday)... on Saturday morning I had an email saying that the racket was at the pickup point.... magnificent
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F
Rating: 1 out of 5
Delivery time not respected
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Response from Esprit Padel Shop
Hello Francis,
We apologize, the carriers have been a bit late these last few days due to the holidays, we tried to ship the packages as quickly as possible!
We apologize, the carriers have been a bit late these last few days due to the holidays, we tried to ship the packages as quickly as possible!
R
Rating: 4 out of 5
Order arrived late but due to the post in Belgium. Otherwise nothing to say about Esprit Padel
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J
Rating: 4 out of 5
Effective
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B
Rating: 4 out of 5
Very good, interesting price
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J
Rating: 1 out of 5
I have nothing to say about the quality of the product and the speed of delivery. However, I am very disappointed because an additional €30 discount was made on my racket the day after my order, I feel like I was taken advantage of, I will not order from this site again.
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Response from Esprit Padel Shop
Hello Jean-Marc,
Unfortunately, that's the game of promotions, next time you have this problem, send us an email, we'll see what we can do!
Unfortunately, that's the game of promotions, next time you have this problem, send us an email, we'll see what we can do!
L
Rating: 4 out of 5
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G
Rating: 4 out of 5
Very good site
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F
Rating: 4 out of 5
Quality article at a very good price, I recommend
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A
Rating: 4 out of 5
Great
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M
Rating: 4 out of 5
Everything went well
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L
Rating: 4 out of 5
Fast
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S
Rating: 4 out of 5
When I ordered, it was impossible to use a promo code, indicated on the site, and the next day, a new promo code was active. So I couldn't take advantage of it. For the rest, perfect delivery.
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W
Rating: 4 out of 5
Order of a racket on Monday (holiday), received on Friday. Well packaged.
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K
Rating: 4 out of 5
product descriptions helping then simple and quick purchase.
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L
Rating: 4 out of 5
fast delivery and good racket
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O
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
Very good site
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L
Rating: 4 out of 5
Order compliant. Fast delivery top
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R
Rating: 4 out of 5
Quick shipment of the package the racket well packaged. A small cover would have been appreciated.
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R
Rating: 4 out of 5
Very good, satisfaction guaranteed
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S
Rating: 4 out of 5
Order conforms to my request Fast
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C
Rating: 4 out of 5
Good service
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L
Rating: 4 out of 5
Well received the package and this time I received an email unlike last time.
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F
Rating: 4 out of 5
Very good site with nice promotions and fast delivery
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A
Rating: 4 out of 5
I am disappointed that I paid for a delivery to be faster and that I received this delivery almost at the same time as my second order. Knowing that, I wouldn't have paid more than 11 euros extra.
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Response from Esprit Padel Shop
Hello Amélie,
Indeed, Chronopost had a slight delay in delivery, we will try to do better next time!
Have a nice day
Indeed, Chronopost had a slight delay in delivery, we will try to do better next time!
Have a nice day
D
Rating: 4 out of 5
package dropped in a box in a Monoprix instead of at my place as agreed?
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J
Rating: 4 out of 5
Hello, the delivery went very well. The product was exactly what I expected. I tested the racket and it suits me perfectly. The only negative point is that I am very disappointed with the grip of the racket which was damaged by the protective plastic making the feel not very pleasant in hand and it breaks my heart for a racket at 265€ full price. What would be the conditions to exchange the racket? Best regards. Jonathan Detailleur
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G
Rating: 4 out of 5
RAS
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C
Rating: 4 out of 5
Race
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C
Rating: 4 out of 5
It's a gift I have to give so I have no opinion to share. However, I find it very pretty.
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