Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
5 8 885 90% 4 743 8% 3 108 1% 2 35 0% 1 56 1%

Summary of reviews

Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.

Reviews 1 and 4 stars

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A
Amar D.
Rating: 1 out of 5
following a purchase from 30/07/2025
Very disappointed with the sellers, initially very nice but when I wanted to return my new racket, they refused. Total lack of commercial sense, I absolutely do not recommend. Don't expect anything from them.
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Response from Esprit Padel Shop
For racket returns, the original protection around the handle is an essential element for us to take it back. This protection ensures that the product is indeed new, has never been used, and can thus be resold. Without this protection, the product is considered incomplete and cannot be returned.

I understand that this situation is frustrating and I apologize for it.
B
Bruno M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Fast delivery! Product as described! To recommend
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Robin T.
Rating: 4 out of 5
following a purchase from 29/07/2025
There should be free returns for textiles for example. (Wrong size)
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Benoit R.
Rating: 4 out of 5
following a purchase from 27/07/2025
Very good site! Top delivery! Too bad there are sometimes accessories out of stock
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Samuel A.
Rating: 4 out of 5
following a purchase from 22/07/2025
Perfect, as usual!
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Fred M.
Rating: 4 out of 5
following a purchase from 22/07/2025
Very good nothing to say
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Jose A.
Rating: 4 out of 5
following a purchase from 21/07/2025
Super happy
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Nicolas D.
Rating: 4 out of 5
following a purchase from 19/07/2025
Quick and efficient
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Stephane R.
Rating: 1 out of 5
following a purchase from 19/07/2025
Disappointing customer service: refusal to refund for a racket never used simply because the handle protection had been removed. Little concern for customer satisfaction.
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Response from Esprit Padel Shop
Hello Stéphane, indeed this plastic is the guarantee of a new product. To ensure a new product for all our customers, we do not take back items that no longer have this plastic.

Have a great day.
E
Esther S.
Rating: 4 out of 5
following a purchase from 19/07/2025
Fast and impeccable delivery. Haven't tested the ball pressurizer yet
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Laurent F.
Rating: 4 out of 5
following a purchase from 15/07/2025
The selector is a bit too categorized and therefore not personal enough
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Michael G.
Rating: 4 out of 5
following a purchase from 13/07/2025
Everything was perfect except for the delivery time which is a bit long. Maybe we should change the provider.
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Pedro C.
Rating: 4 out of 5
following a purchase from 08/07/2025
The order meets my expectations
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Olivier C.
Rating: 4 out of 5
following a purchase from 24/06/2025
Hello, Site known from Joffrey's YouTube videos which offers very nice content to watch (keep it up) Order received quickly, impeccable material. A few small issues with the cart that wouldn't apply the 30% discount on the second racket purchased when adding other products. So I limited myself to the rackets :)
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Jerome L.
Rating: 4 out of 5
following a purchase from 28/06/2025
Quick and efficient
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Antoine B.
Rating: 4 out of 5
following a purchase from 03/07/2025
Too bad the delivery is only to pickup points
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Lionel D.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very good choices and opinions on the rackets
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Olivier P.
Rating: 4 out of 5
following a purchase from 20/06/2025
Impeccable order, fast shipping
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Vincent B.
Rating: 4 out of 5
following a purchase from 15/06/2025
Satisfied with the product and delivery.
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Olivier F.
Rating: 4 out of 5
following a purchase from 13/06/2025
Easy and well-designed site
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Roger S.
Rating: 4 out of 5
following a purchase from 12/06/2025
I recommend this site, product and delivery are compliant.
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Jean B.
Rating: 4 out of 5
following a purchase from 12/06/2025
Size a bit small
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Ronan A.
Rating: 4 out of 5
following a purchase from 10/06/2025
Fast delivery. Product corresponds to the order
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Thomas S.
Rating: 4 out of 5
following a purchase from 08/06/2025
Product corresponds and fast shipping
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Maison B.
Rating: 4 out of 5
following a purchase from 07/06/2025
Nothing to report, product compliant delivered within a correct timeframe!
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Nicolas S.
Rating: 4 out of 5
following a purchase from 07/06/2025
I am delighted with my purchase and the site is very good. There is good follow-up from the organizers
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Sabin R.
Rating: 4 out of 5
following a purchase from 29/05/2025
The site is well made, product compliant, nothing to say, perfect. Fast delivery. Be careful with social media links to place your order.
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Didier T.
Rating: 4 out of 5
following a purchase from 26/05/2025
Very fast delivery
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Silvio G.
Rating: 4 out of 5
following a purchase from 19/05/2025
Good service, perfect quality-price ratio. Just the delivery seems a bit too long given the services available in 2025, but that's really just to say something else not great. Thank you
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Fabrice K.
Rating: 4 out of 5
following a purchase from 17/05/2025
Corresponds to what I wanted, I am satisfied with my purchase.
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Mohamed L.
Rating: 4 out of 5
following a purchase from 16/05/2025
Given the price of the racket, it's a shame it doesn't come with a protective cover
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Olivier B.
Rating: 4 out of 5
following a purchase from 11/05/2025
Material compliant with the order, very good but the delivery with Chronopost was long and complicated (3 days late on the announced date)
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Lilian M.
Rating: 1 out of 5
following a purchase from 14/04/2025
Hello, I have the impression of having received a counterfeit.. I used it for the first time yesterday and the plastic vibrates from the first hit and the plastic is already coming off in the center even though it has not suffered any shock... really disappointed..
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Pierre C.
Rating: 4 out of 5
following a purchase from 03/05/2025
Fast delivery and within the deadlines. However, the application to choose the delivery location could be clearer.
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François T.
Rating: 4 out of 5
following a purchase from 29/04/2025
Great but the zipper of the bag is already broken…
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Florence M.
Rating: 4 out of 5
following a purchase from 28/04/2025
Fast shipping
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Sam D.
Rating: 4 out of 5
following a purchase from 24/04/2025
Too bad the racket arrived damaged..
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Philippe Z.
Rating: 4 out of 5
following a purchase from 21/04/2025
Good reception with good timing for the deadline.
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Tom D.
Rating: 4 out of 5
following a purchase from 23/04/2025
Very good product, in good condition. The speed of delivery is the only flaw that prevents it from being perfect.
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Deborah G.
Rating: 4 out of 5
following a purchase from 18/04/2025
Great
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