English 
Y
Rating: 4 out of 5
Package received in 2 days! Great
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 410 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1 and 4 stars
Reset filtersN
Rating: 4 out of 5
Top
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F
Rating: 4 out of 5
Received my package perfectly well packaged
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E
Rating: 4 out of 5
The shipment is fast! however a small piece of paint came off the racket... really slightly but not bad!
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C
Rating: 4 out of 5
*m
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Y
Rating: 4 out of 5
fast delivery and great price during promotions
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P
Rating: 4 out of 5
I am satisfied with my purchase. Delivery times are correct. A very attractive price. Thank you 4 stars
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C
Rating: 4 out of 5
Very good, fast and efficient
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S
Rating: 4 out of 5
Good transaction and fast shipping
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J
Rating: 4 out of 5
Fast but not delivered to my chosen depot
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S
Rating: 4 out of 5
Deliver speed and communication
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S
Rating: 4 out of 5
I am very happy with "Esprit Padel Shop", for a first order it was very good, fast, interesting price, I recommend
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B
Rating: 4 out of 5
superb thank you
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C
Rating: 4 out of 5
Top
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H
Rating: 4 out of 5
Quality service and fast shipping A small - less for the head one balls some balls are overinflated and unmanageable
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F
Rating: 4 out of 5
Very good
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A
Rating: 1 out of 5
Very disappointed, shoes too small, non-exchangeable as out of stock. And there, BAD SURPRISE!! Shipping costs at my expense... next time I will read the fine print better.
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Response from Esprit Padel Shop
Hello, you will find all the information on the same page where you made your return: https://esprit-padel-shop.com/pages/retours
Have a great day :)
Have a great day :)
L
Rating: 4 out of 5
Following a return of products for size modification. Very good responsiveness and telephone reception. Thank you to the whole team
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P
Rating: 4 out of 5
The delivery was perfect and fast. A little disappointed with the results of the racket comparator. I won't necessarily rely on it next time.
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S
Rating: 4 out of 5
order delivered on time. Clear site and good explanations for choosing a Padel racket. Interesting prices I recommend
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T
Rating: 4 out of 5
compliant product received on time top good continuation
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M
Rating: 4 out of 5
Fast and professional service. I recommend
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B
Rating: 4 out of 5
I am a bit disappointed with my last purchase. One of the balancing weights does not stick on the racket. Yet a bullPadel vertex.
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E
Rating: 4 out of 5
Fast and efficient, too bad I couldn't take advantage of the promo code mentioned on the site regarding the free ball set.
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L
Rating: 4 out of 5
Good service
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B
Rating: 4 out of 5
-
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S
Rating: 4 out of 5
The delivery was very fast, well done
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N
Rating: 4 out of 5
Simple site to use, order received quickly. One problem, an error on the ordered racket, after contacting customer service who reacted very quickly, a solution was found
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C
Rating: 1 out of 5
Hello, I still have not received the book because the post office, which finds my address daily as given, has not found it! I have done what is necessary to additionally provide the building letter. I was supposed to be delivered on Thursday and still nothing! I cannot rate you for now. Best regards.
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Response from Esprit Padel Shop
Hello, indeed we are not yet at the stage of having our own delivery company.
We therefore trust our service providers, however, as with all deliveries, sometimes we can encounter a problem. You can send us an email at [email protected] with your information to resolve this as quickly as possible.
Have a great day.
We therefore trust our service providers, however, as with all deliveries, sometimes we can encounter a problem. You can send us an email at [email protected] with your information to resolve this as quickly as possible.
Have a great day.
P
Rating: 1 out of 5
Well received but very disappointed to receive a racket without a cover. Especially since a friend bought the same racket and received the cover.
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback. We invite you to check the product sheet of your racket, the presence of a cover is indicated there. If it was included and you did not receive it, please contact us. Otherwise, covers are available on our site.
Thank you for your feedback. We invite you to check the product sheet of your racket, the presence of a cover is indicated there. If it was included and you did not receive it, please contact us. Otherwise, covers are available on our site.
J
Rating: 4 out of 5
Excellent products and choices. Fast delivery.
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M
Rating: 4 out of 5
A lot of choices, fast delivery. I recommend.
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E
Rating: 4 out of 5
Great purchase! I love it!
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B
Rating: 4 out of 5
Not bad at all but no need to leave out-of-stock products
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D
Rating: 1 out of 5
Product received with grip torn by plastic protection. Solution? They are aware of the problem and offer me a beautiful grip
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Response from Esprit Padel Shop
Hello,
Thank you for your feedback. We are sincerely sorry for the issue with the grip of your racket. We understand your disappointment.
We know that this can happen, even if it is fortunately not a frequent situation. We offer to send you exactly the same grip, new and without defects.
Would you like us to proceed with this shipment? Please let us know.
Once again, we apologize for this inconvenience.
Thank you for your feedback. We are sincerely sorry for the issue with the grip of your racket. We understand your disappointment.
We know that this can happen, even if it is fortunately not a frequent situation. We offer to send you exactly the same grip, new and without defects.
Would you like us to proceed with this shipment? Please let us know.
Once again, we apologize for this inconvenience.
L
Rating: 4 out of 5
Good product, good result
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J
Rating: 4 out of 5
Very responsive!
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R
Rating: 4 out of 5
Racket delivered quickly. Very serious site.
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A
Rating: 4 out of 5
Product meets my expectations.
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S
Rating: 4 out of 5
Product conforms to the order delivered on time
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