Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 410 published reviews

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

Reviews 1 and 4 stars

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A
Arnaud A.
Rating: 4 out of 5
following a purchase from 10/12/2024
Very good site, different choices.
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Theo V.
Rating: 4 out of 5
following a purchase from 11/12/2024
Package still not received because lost by Mondial Relay, I’m waiting for the next steps to see a refund or a reshipment of the same package
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Antonio F.
Rating: 4 out of 5
following a purchase from 10/12/2024
Racket received quickly at a competitive price. I give it 4 because I expected something different in terms of the graphic to get an idea. That said, it remains great, I will adapt
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Dominique O.
Rating: 4 out of 5
following a purchase from 09/12/2024
Package received within the announced deadlines, with a tracking that could be improved. Package in excellent condition, not yet used as it is intended as a Christmas gift
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Muriel R.
Rating: 4 out of 5
following a purchase from 09/12/2024
Too bad there was no gift wrapping otherwise perfect
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Arnaud R.
Rating: 4 out of 5
following a purchase from 06/12/2024
Fast delivery, products conform to the request.
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Louis Philippe P.
Rating: 4 out of 5
following a purchase from 01/12/2024
Package received very quickly
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Olivier D.
Rating: 4 out of 5
following a purchase from 01/12/2024
Pleasant site, huge choice and attractive prices. Everything is done to well receive the customer and give them value for their money. I recommend.
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Gaël D.
Rating: 4 out of 5
following a purchase from 01/12/2024
Package arrived super quickly. However, I regret that delivery is not free given the price of the order.
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Bertrand P.
Rating: 4 out of 5
following a purchase from 01/12/2024
perfect
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Bertrand C.
Rating: 4 out of 5
following a purchase from 30/11/2024
The delivery cost me a star
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Olivier G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Good, but no promotions or commercial offers for loyal customers
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Franck Q.
Rating: 4 out of 5
following a purchase from 29/11/2024
Very good tools for choosing your racket. Very fast delivery
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Rita P.
Rating: 4 out of 5
following a purchase from 29/11/2024
This is a gift for the holidays so I can't give my opinion
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Gaëtan H.
Rating: 4 out of 5
following a purchase from 29/11/2024
EPS a very professional company! Quick in exchanges and also in sending packages despite the over-ordering during this Black Friday 2024
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Hugues H.
Rating: 4 out of 5
following a purchase from 29/11/2024
Not 5/5 because this is the second time the package takes a long time to arrive. Here ordered on 29/11 not yet received on 9/12…
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Patrick B.
Rating: 4 out of 5
following a purchase from 29/11/2024
Great shipping speed, promotions relaunched by email. Just a small thing if I have to complain, it's that I received it with a scratch on the side, I didn't leave any comment no problem at this level, but it's true that I would have preferred to receive it without a scratch. Otherwise great
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Herve G.
Rating: 4 out of 5
following a purchase from 28/11/2024
Nothing to say everything is perfect
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Stephane T.
Rating: 4 out of 5
following a purchase from 28/11/2024
Package received very quickly.
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Cerino C.
Rating: 4 out of 5
following a purchase from 24/11/2024
Great site I highly recommend it.
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Thierry H.
Rating: 4 out of 5
following a purchase from 15/10/2024
No worries. Delivered on time and in perfect condition
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Luigi D.
Rating: 4 out of 5
following a purchase from 21/11/2024
Very good, thank you
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Stephane A.
Rating: 4 out of 5
following a purchase from 18/11/2024
Good site
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JONATHAN V.
Rating: 4 out of 5
following a purchase from 19/11/2024
Very happy, fast, efficient, good deal
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Mickael P.
Rating: 1 out of 5
following a purchase from 18/11/2024
The bullpadel shoes hurt my ankle inside, too stiff and therefore the skin has come off, a scab has appeared and it is really uncomfortable at this level of the shoe
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Pol S.
Rating: 1 out of 5
following a purchase from 16/11/2024
Hello, my racket had a problem after an hour of play, a strange noise when I hit the ball and a loss of power
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jean marc C.
Rating: 4 out of 5
following a purchase from 15/11/2024
good
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john C.
Rating: 4 out of 5
following a purchase from 14/11/2024
Delivery a bit long but very competitive price and wide choice
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yann D.
Rating: 1 out of 5
following a purchase from 12/11/2024
Disappointed, I still have not received my racket ordered 11 days ago. I needed it for a tournament this weekend and the announced delay was 72 hours! I still don't know if I will receive it. In short, I do not recommend Esprit Padel Shop
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Response from Esprit Padel Shop
Hello Yann,
We are sorry for the delay of your order and understand your frustration. Your racket was indeed shipped on time, but the delay is due to a transport issue, independent of our will.
In the meantime, we have processed your refund and would like to apologize for the inconvenience caused.
Thank you for your understanding, and good luck with your upcoming tournaments!
The Esprit Padel Shop team
A
Adelino D.
Rating: 4 out of 5
following a purchase from 12/11/2024
Good
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abdelkabir M.
Rating: 4 out of 5
following a purchase from 10/11/2024
A good site however I find it a pity that the discount corresponds to the shipping costs.
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Steve R.
Rating: 4 out of 5
following a purchase from 10/11/2024
Order honored sells quality products on time I recommend.
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Alain S.
Rating: 4 out of 5
following a purchase from 10/11/2024
Very good but just a lack of communication from the carrier or the application
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Ushir C.
Rating: 4 out of 5
following a purchase from 31/10/2024
Thank you
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Quentin J.
Rating: 4 out of 5
following a purchase from 06/11/2024
I really like the proposed tools (El Selector, el comparator..). Lots of choices. Ergonomic site overall. Equipment received relatively quickly.
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Jean Pierre V.
Rating: 4 out of 5
following a purchase from 04/11/2024
Quality products only small downside the delivery for me a bit long.
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Roland E.
Rating: 4 out of 5
following a purchase from 02/11/2024
Speed of delivery, quality of packaging
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Luca M.
Rating: 1 out of 5
following a purchase from 31/10/2024
Stained t-shirt
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Response from Esprit Padel Shop
Hello Lucas,
The warranty procedure is underway, we are waiting for a response from you by today :)
Wishing you a nice day!
T
Thibaut D.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fast delivery but shoes too small
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Jean-gabriel P.
Rating: 4 out of 5
following a purchase from 29/10/2024
Order and delivery as expected
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