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T
Rating: 5 out of 5
Top!
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 418 published reviews
Summary of reviews
Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.
Reviews 1 and 5 stars
Reset filtersL
Rating: 5 out of 5
Serious site, very fast and compliant shipping Very satisfied
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C
Rating: 5 out of 5
Fast shipping Top service Thank you
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S
Rating: 5 out of 5
Fast shipping! Perfect
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N
Rating: 5 out of 5
Great I highly recommend
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P
Rating: 5 out of 5
IMPECCABLE
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R
Rating: 5 out of 5
Compliant and fast
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J
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Package received thank you
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S
Rating: 5 out of 5
Top!
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D
Rating: 5 out of 5
My purchase was made quickly and moreover the after-sales service is very responsive and attentive to the customer I would order again on the site
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T
Rating: 5 out of 5
10/10
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F
Rating: 5 out of 5
Great! Just regarding the delivery, it was stated that it would be done within 3 days at the latest and it was delivered in 5 days, to check with the carrier... But otherwise all great
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M
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Delivery respected intact material, I recommend
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M
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Great, nothing to say, beautiful racket as expected
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S
Rating: 5 out of 5
Top as always
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Z
Rating: 5 out of 5
Top, serious, very responsive and especially answers and processes emails immediately following my requests. Thank you.
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P
Rating: 5 out of 5
Very good choice of racket!!
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G
Rating: 5 out of 5
Top! Fast delivery, nothing to say!
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P
Rating: 5 out of 5
Package received with the expected products
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B
Rating: 5 out of 5
Quality equipment, fast delivery, professional customer service. A few bugs on the website but nothing serious. I highly recommend
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P
Rating: 5 out of 5
Top! Fast delivery, compliant products and thank you for the -10%
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A
Rating: 5 out of 5
Delivery compliant and fast in 48h
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A
Rating: 5 out of 5
I ordered from Esprit Padel with express delivery, but due to the weekend of July 14th, the shipment was a bit delayed. I contacted customer service, who responded quickly, with a real sense of listening and professionalism. Rather than returning the items (balls and overgrip), which I will use soon, I preferred to keep them. And without me really asking, they refunded my shipping costs as a goodwill gesture. Quality products, reasonable prices, and human customer service: I would recommend without hesitation (with a bit more anticipation next time) Antoine.
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B
Rating: 5 out of 5
Product perfect and quick processing of my order. Bravo!
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M
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
Disappointing customer service: refusal to refund for a racket never used simply because the handle protection had been removed. Little concern for customer satisfaction.
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Response from Esprit Padel Shop
Hello Stéphane, indeed this plastic is the guarantee of a new product. To ensure a new product for all our customers, we do not take back items that no longer have this plastic.
Have a great day.
Have a great day.
N
Rating: 5 out of 5
Deadlines respected and perfect packaging, I recommend this site
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D
Rating: 5 out of 5
A lot of choices at good prices in stock and for needing a customer service that deserves 5 stars on its own. Fast and compliant delivery every time. I ordered several times and it was perfect every time! I highly recommend.
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X
Rating: 5 out of 5
Everything is perfect, order received on time. Very well-made site. Don't hesitate to order from Esprit Padel
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D
Rating: 5 out of 5
As a first-time customer I only have great things to say about Esprit Padel Shop - great service and fast shipment. A special shoutout to Pierre for being helpful and patient with my order.
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K
Rating: 5 out of 5
Delivery in 48h, perfect
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K
Rating: 5 out of 5
Top!!
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E
Rating: 5 out of 5
Fast and compliant delivery to my order. I just have to test my new racket
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S
Rating: 5 out of 5
The site is really great and allows you to compare padel rackets, fast and efficient shipping, great prices, what more could you ask for?
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C
Rating: 5 out of 5
Top site!!!
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L
Rating: 5 out of 5
Super site received quickly and comparison of rackets is great
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