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S
Rating: 4 out of 5
Package received very quickly.
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Customer reviews of Esprit Padel Shop
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 827 published reviews
Summary of reviews
Esprit Padel Shop consistently delivers with fast, careful shipping and products arriving exactly as described, often in 24 hours or less and well packaged. Customers praise a wide selection, helpful product comparisons, and strong value for money, including competitive discounts and promotions. The service is reliable and responsive, with smooth ordering experiences, reusable order tracking, and attentive touches like a small gift for first-time buyers, leading to high overall satisfaction. Many reviews highlight positive experiences with product recommendations, fast delivery to Paris, and confidence in returning to the site for future padel purchases.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Great site I highly recommend it.
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T
Rating: 4 out of 5
No worries. Delivered on time and in perfect condition
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L
Rating: 4 out of 5
Very good, thank you
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S
Rating: 4 out of 5
Good site
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J
Rating: 4 out of 5
Very happy, fast, efficient, good deal
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J
Rating: 4 out of 5
good
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J
Rating: 4 out of 5
Delivery a bit long but very competitive price and wide choice
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A good site however I find it a pity that the discount corresponds to the shipping costs.
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S
Rating: 4 out of 5
Order honored sells quality products on time I recommend.
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A
Rating: 4 out of 5
Very good but just a lack of communication from the carrier or the application
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U
Rating: 4 out of 5
Thank you
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Q
Rating: 4 out of 5
I really like the proposed tools (El Selector, el comparator..). Lots of choices. Ergonomic site overall. Equipment received relatively quickly.
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J
Rating: 4 out of 5
Quality products only small downside the delivery for me a bit long.
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R
Rating: 4 out of 5
Speed of delivery, quality of packaging
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T
Rating: 4 out of 5
Fast delivery but shoes too small
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J
Rating: 4 out of 5
Order and delivery as expected
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N
Rating: 4 out of 5
everything was perfect except that you delivered the package to another address.
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E
Rating: 4 out of 5
Order received
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R
Rating: 4 out of 5
Great to find my old racket to which I am very attached
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L
Rating: 4 out of 5
The fluidity of the site could be improved but overall it's great
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L
Rating: 2 out of 5
Package arrived late, upon unpacking the plastic around the racket handle sticks and you have to damage the grip to remove it. Moreover, at the first game, the racket makes a strange noise during hits... Nevertheless, customer service is reachable and attentive to various remarks.
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Response from Esprit Padel Shop
Hello,
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
Thank you for your detailed feedback. We are sorry for the delivery delay and for the issues encountered with your racket. Regarding the plastic around the handle, it sometimes sticks slightly, and we understand that this can be frustrating. As for the strange noise during hits, this may indicate a defect.
If this persists, do not hesitate to contact us again so that we can help you resolve this issue. We are glad that our customer service was able to meet your expectations and remain at your disposal for any further assistance.
Have a good day,
The Esprit Padel Shop team
R
Rating: 4 out of 5
Received very quickly. Package in good condition
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J
Rating: 4 out of 5
Package conforms to the description. No delivery issues
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F
Rating: 4 out of 5
Great choice of products. Fast delivery. Small downside for establishing a return, not very user-friendly on the site
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A
Rating: 4 out of 5
Very well-made site (the comparator is great). Lots of choices and good prices. I don't give 5 stars because the choice of delivery service for the DOM is extremely expensive. I paid 65.90 euros in shipping fees (not counting the taxes that need to be added, which is normal). So I paid almost as much for the racket as for the fees and taxes. I will only make a purchase again when the delivery service is something other than DHL. Note: For a racket (375g) I had 44.90 euros in shipping fees at the time of order. Then I had to pay 21 euros in
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L
Rating: 4 out of 5
Quick processing of the order and good deals to grab.
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H
Rating: 4 out of 5
I highly recommend the site
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S
Rating: 4 out of 5
Order acknowledged quickly only small downside many references out of stock
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F
Rating: 4 out of 5
fairly quick delivery
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O
Rating: 4 out of 5
Thank you racket received quickly and for helping to choose this racket with the comparator
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L
Rating: 4 out of 5
Good quality/price ratio with the site's discounts. It's regrettable that some items are often out of stock. Fast shipping and delivery.
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S
Rating: 4 out of 5
Very good padel equipment site, affordable, fast delivery, quality packaging
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V
Rating: 4 out of 5
Order well received with a day's delay despite payment for express delivery 24/48h.
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A
Rating: 4 out of 5
Good product
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P
Rating: 2 out of 5
new racket but grip completely worn halfway removed at the bottom of the handle!!! I have serious doubts about the storage of the rackets
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Response from Esprit Padel Shop
Hello,
You can send us an email to our customer service address: [email protected]
We will send you the same grip and overgrip as the original :)
Thank you for your understanding
You can send us an email to our customer service address: [email protected]
We will send you the same grip and overgrip as the original :)
Thank you for your understanding
J
Rating: 4 out of 5
Fast delivery and products meet expectations.
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F
Rating: 4 out of 5
Hello, I received my package quickly (I live in Belgium) and in perfect condition, congratulations to your collaborators and your shipping service for this. Regarding the quality of the products, the socks (Nox) are made of a material that slips inside the shoe. I will not order them again. My sneakers (Nox) are of top quality! I forgot to enter the code before finalizing my order (over 100€), so I did not receive the gift tubes of balls. Could you automate, include gifts by default when the purchase amount conditions are met? This would prevent forgetful people like me from being deprived of pleasant bonuses. Thank you! Fred Tamellini
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M
Rating: 4 out of 5
I am an amateur player and this racket suits me perfectly for its price and quality
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