Customer reviews of Esprit Padel Shop

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 409 published reviews

Summary of reviews

Esprit Padel Shop delivers quickly and reliably, with many customers noting fast, express, and careful delivery that arrives on time and in good condition, and with packaging that is tidy and well-protected. The site offers a precise and comprehensive product catalog, a useful comparator tool, detailed and accurate racket descriptions, and helpful guidance by phone, alongside a convenient ordering process and smooth exchanges or refunds when needed. Customers repeatedly praise efficient, responsive customer service, including quick exchanges, helpful advice, and favorable loyalty programs or discounts. Overall, shoppers highlight competitive prices, a wide selection of padel items, and a consistently high-quality shopping experience from browsing to delivery.

Reviews 2 and 4 stars

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L
Louis D.
Rating: 4 out of 5
following a purchase from 23/12/2025
Nice offers Quite a choice Super express delivery
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Elisabeth C.
Rating: 4 out of 5
following a purchase from 20/12/2025
Good value for money
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gerard M.
Rating: 4 out of 5
following a purchase from 18/12/2025
fast
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Carine S.
Rating: 4 out of 5
following a purchase from 17/12/2025
Fast delivery but disappointed by the packaging which is too simple...the cardboard...the cap.... not even protected
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cecile R.
Rating: 4 out of 5
following a purchase from 16/12/2025
Good choice, fast shipping Price same as other sites
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De Monleon J.
Rating: 4 out of 5
following a purchase from 16/12/2025
Nothing to say. Quick reception after ordering.
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christophe E.
Rating: 4 out of 5
following a purchase from 16/12/2025
Perfect EPS
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Sylvette A.
Rating: 4 out of 5
following a purchase from 14/12/2025
Site quite simple and fast delivery
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Nicolas L.
Rating: 2 out of 5
following a purchase from 15/12/2025
Package well received but the grip of my racket is already damaged.
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Response from Esprit Padel Shop
Hello,

Thank you for your order. We are sorry to hear that.

Don't stay like that! Contact us quickly by email or phone: we will send you a new grip immediately to replace this one.

See you soon, The Esprit Padel Shop team
J
jim S.
Rating: 4 out of 5
following a purchase from 14/12/2025
Fast delivery, large choice of products on the site. Average prices.
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Helder F.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good but way too much customs clearance upon delivery in Switzerland.
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Laetitia M.
Rating: 4 out of 5
following a purchase from 01/12/2025
I ordered a Fila sweatshirt, and I received a different model; customer service informed me that it was a photo error on the site and I was fully refunded after returning the sweatshirt thanks to a prepaid label.
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Charles D.
Rating: 4 out of 5
following a purchase from 10/12/2025
Choice, price, speed and care in packaging perfect, however delivery service cheap and problematic, which delivered the package to the other side of Brussels… change provider and it will be 5/5
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Guillaume B.
Rating: 4 out of 5
following a purchase from 09/12/2025
Delivery as expected
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Arnaud L.
Rating: 4 out of 5
following a purchase from 29/11/2025
Fast delivery as per the order
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Sami C.
Rating: 4 out of 5
following a purchase from 01/12/2025
I still have not received my order placed on December 1st…
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luna G.
Rating: 4 out of 5
following a purchase from 01/12/2025
Very nice racket, but I don't understand why we don't receive a branded cover with it, given the price of the racket...
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BERNARD M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Reliable
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FRANKY D.
Rating: 4 out of 5
following a purchase from 28/11/2025
Great except the delivery not at the proposed location
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Damien I.
Rating: 4 out of 5
following a purchase from 28/11/2025
Everything is as expected
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Laurent B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very good but customs fees not indicated where it comes from
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Sebastien H.
Rating: 4 out of 5
following a purchase from 28/11/2025
Material conforms to the order and received very quickly. Looking forward to my next order
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Catherine G.
Rating: 4 out of 5
following a purchase from 27/11/2025
The items are in accordance with my order, of good quality, fast delivery
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Olivier S.
Rating: 4 out of 5
following a purchase from 23/11/2025
Products delivered according to the order. Just the delivery was a bit longer than announced, but otherwise nothing to say.
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FLOREAL V.
Rating: 4 out of 5
following a purchase from 24/11/2025
Quality site
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Florian O.
Rating: 4 out of 5
following a purchase from 23/11/2025
Deadlines respected
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henri B.
Rating: 4 out of 5
following a purchase from 23/11/2025
Good
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Alix F.
Rating: 4 out of 5
following a purchase from 22/11/2025
Great but with a particularly unpleasant smell.
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marie christine D.
Rating: 4 out of 5
following a purchase from 20/11/2025
Nothing to report
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Cyrille D.
Rating: 4 out of 5
following a purchase from 17/11/2025
Speed of order reception. I gave four stars instead of five because the racket cover was torn on 5cm. otherwise it met my expectations.
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Erwan E.
Rating: 2 out of 5
following a purchase from 19/11/2025
The racket received had packaging that was falling apart with plastic stuck everywhere on the racket and my hands. I don't know under what conditions the racket's pouch was kept but it was not a pleasant unboxing experience. I had to throw away the pouch that was leaving pieces of plastic everywhere while for resale, it would have been useful.
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Response from Esprit Padel Shop
Hello, we apologize for this inconvenience. With the very low temperatures this winter, the material of the pouch may have weakened and crumbled during transport.

We do not want you to be left with this bad experience. We can send you a new pouch for free. Do not hesitate to get back to us by email :)
F
Fabien K.
Rating: 4 out of 5
following a purchase from 17/11/2025
Very good course
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Andre M.
Rating: 4 out of 5
following a purchase from 16/11/2025
Perfect
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Laurent J.
Rating: 4 out of 5
following a purchase from 14/11/2025
Fast shipping
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Pierre A.
Rating: 4 out of 5
following a purchase from 12/11/2025
Package well received, satisfied with the racket. Given the quality of the racket, I expected to have a specific case.
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Francis L.
Rating: 4 out of 5
following a purchase from 11/11/2025
Very good, but I imagined receiving the SIUX Stupa with a real cover, not a net..., especially after buying my 3rd racket in less than a year and the problem I had with the Bull Padel shorts that I finally repaired with a seamstress.... This time, the shipment took almost a week, while my first racket, a Babolat Lébron that you will find on my customer file, arrived the day after my order... Available orally at 0683645716 / Regards. Francis LACOMA
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Alan T.
Rating: 4 out of 5
following a purchase from 09/11/2025
Very good product, quality. But a bit long for shipping..
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jean jacques B.
Rating: 4 out of 5
following a purchase from 08/11/2025
Customer service and top service
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Maiti R.
Rating: 4 out of 5
following a purchase from 03/11/2025
I picked up my package, the racket is beautiful, however I found that there was a small scratch on the white of the racket.
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Sandro C.
Rating: 4 out of 5
following a purchase from 02/11/2025
The products were as expected and especially of quality. The order was well packaged and especially delivered within a short period of 3 days. Very good customer experience!
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