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J
Rating: 2 out of 5
AN IMPORTANT PART OF THE PRINTING WAS REMOVED WITHOUT CONSULTATION
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
Summary of reviews
The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.
Reviews 2 and 3 stars
Reset filtersD
Rating: 2 out of 5
The order arrived on time and the material was good, but the printing is of poor quality. The logo looks blurry and is barely readable.
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L
Rating: 2 out of 5
The red bracelets were missing from my order
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M
Rating: 2 out of 5
The only thing I don't like is that you can't make a phone inquiry, no one answers the phone from the website. And sometimes doubts arise about the design of the product.
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S
Rating: 3 out of 5
Partially compliant with the proof. Logo not centered on the tokens. However, manufacturing and delivery time is very short.
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F
Rating: 3 out of 5
Deadlines not met
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L
Rating: 3 out of 5
The product is good. However, the website is very slow and customer service is only in English or by phone only in French.
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V
Rating: 2 out of 5
The quality of the fluorescent bracelets is mediocre
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M
Rating: 3 out of 5
I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..
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J
Rating: 2 out of 5
The color, the quality of the print are not satisfactory. The printed material does not catch the eye and is hard to read. We wanted to order another 1000 but unfortunately, this will not work.
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C
Rating: 2 out of 5
The logo print on the bands is not clean. A black square box was printed around the logo, even though the logo was transparent. Therefore, the bands do not look professional. We have ordered from you before and it worked. That was also the reason why we ordered from you again. Unfortunately, the chat contact on your website could not help me.
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W
Rating: 2 out of 5
Lack of quality. Complaint not taken into account.
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L
Rating: 3 out of 5
The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)
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C
Rating: 3 out of 5
Perfect match for my order.
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N
Rating: 3 out of 5
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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E
Rating: 3 out of 5
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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P
Rating: 3 out of 5
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
H
Rating: 3 out of 5
Good print quality. Irregular cutting. Correct quality-price ratio
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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C
Rating: 3 out of 5
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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C
Rating: 3 out of 5
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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A
Rating: 3 out of 5
The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....
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J
Rating: 3 out of 5
Everything is correct, but I ordered 1000 bracelets and I received 990
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B
Rating: 3 out of 5
Fast shipping
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 2 out of 5
Not delivered what was ordered!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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A
Rating: 2 out of 5
Delivery postponed several times, material arrived 48h late.
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E
Rating: 3 out of 5
Inability to get bracelets of different colors with logo
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O
Rating: 2 out of 5
Fast delivery and package in line with expectations.
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X
Rating: 2 out of 5
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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A
Rating: 3 out of 5
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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V
Rating: 3 out of 5
spikes
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R
Rating: 2 out of 5
Color does not match the image!
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S
Rating: 2 out of 5
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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S
Rating: 2 out of 5
Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.
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R
Rating: 2 out of 5
long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100
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S
Rating: 3 out of 5
Good after-sales service
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