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S
Rating: 4 out of 5
The deadlines were a bit longer than expected
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
Reviews 2 and 4 stars
Reset filtersV
Rating: 2 out of 5
The quality of the fluorescent bracelets is mediocre
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J
Rating: 4 out of 5
They took longer than expected but finally arrived as they should have been
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O
Rating: 4 out of 5
Good quality and received on time.
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C
Rating: 4 out of 5
-
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L
Rating: 4 out of 5
Good product in line with my expectations.
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M
Rating: 4 out of 5
The order arrived well and was compliant with the proof
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F
Rating: 4 out of 5
Very fast delivery
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J
Rating: 2 out of 5
The color, the quality of the print are not satisfactory. The printed material does not catch the eye and is hard to read. We wanted to order another 1000 but unfortunately, this will not work.
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D
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
Some issues with the delivery time but the order was received just in time for our event after many calls. The quality was up to standard.
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C
Rating: 4 out of 5
Good product faithful to the model, only flaw is the creation of the model on the site, quality product at a fair price
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C
Rating: 4 out of 5
Delivered on time, personalized product (keychain) as expected.
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T
Rating: 4 out of 5
Order manufactured and delivered very quickly. I recommend
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M
Rating: 4 out of 5
Communication somewhat sluggish and improvable, products and shipping however flawless - recommended!
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C
Rating: 2 out of 5
The logo print on the bands is not clean. A black square box was printed around the logo, even though the logo was transparent. Therefore, the bands do not look professional. We have ordered from you before and it worked. That was also the reason why we ordered from you again. Unfortunately, the chat contact on your website could not help me.
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P
Rating: 4 out of 5
Conversation after order leaves much to be desired
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K
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Delivered in 2 packages because in the first package only 231 tokens out of the 1000 ordered, responsive team, the balance of tokens received 1 week later.
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W
Rating: 2 out of 5
Lack of quality. Complaint not taken into account.
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H
Rating: 4 out of 5
Nothing to report
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S
Rating: 4 out of 5
Very responsive in processing orders. The proof validation mode is a bit complex.
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A
Rating: 4 out of 5
Ondo
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A
Rating: 4 out of 5
responsiveness
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C
Rating: 4 out of 5
Very happy with the product received (wooden keychains), delivery times in accordance with what we requested.
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M
Rating: 2 out of 5
The logo is not centered and printed at the bottom of the bracelet, it doesn't look professional
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D
Rating: 4 out of 5
Everything is good and conforms
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C
Rating: 4 out of 5
Product conforms, good quality. Delivery on time. I take away one star because we did not receive a proof, nor information about the delivery departure. But fortunately, the result meets our expectations.
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J
Rating: 4 out of 5
Good
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L
Rating: 4 out of 5
My order was not the simplest, with a somewhat complicated ordering process and serious operational issues. BUT beyond the excellent quality of the products (which really positively impressed my clients), I would especially like to highlight the great responsiveness and the ability of Europaband to find solutions in the face of uncertainties. I recommend Europaband and will order from them again.
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R
Rating: 4 out of 5
Very good
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L
Rating: 4 out of 5
Very good
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J
Rating: 2 out of 5
Because I ordered one material and another came. When we received the invoice, the material was the same. But later when we received it, it wasn't. I made the complaint afterwards, but it was left at that. Thank you
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R
Rating: 4 out of 5
Flawless
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C
Rating: 4 out of 5
The order was fine, the material correct, but the shipping was disastrous with UPS never again.
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C
Rating: 2 out of 5
Beautiful bracelet but delivery time to receive had to get angry with Chronopost for them to deliver on the day of the event. While Europaband had told me that I would receive my package the day before. Really disappointed
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F
Rating: 2 out of 5
4 -6 weeks after payment, I had to inquire when the order would be processed. I had immediately sent a PSF with the transfer details. In response, I received a standard text in English... thank you for providing the proof of payment. As soon as the amount is received, we will ship the goods. I then informed them again that the payment had already been x weeks ago. After that, I received no response, only a notification about the successful shipment. Customer service is different!
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S
Rating: 4 out of 5
Fast order and product faithful to the order, however the package was torn along the entire length, the delivery person having quickly dropped it in the hallway without me seeing it...
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S
Rating: 2 out of 5
Not delivered what was ordered!
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C
Rating: 2 out of 5
I received an order, the product invoice is of quality but my requests regarding the manufacturing were not read nor my request for a proof. Everything is generalized. Too bad I invested €180 in a product that does not meet my expectations.
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