Customer reviews of europaband

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9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 2 and 4 stars

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A
ALEXANDRE T.
Rating: 2 out of 5
following a purchase from 24/06/2025
Delivery postponed several times, material arrived 48h late.
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Cristina G.
Rating: 4 out of 5
following a purchase from 20/05/2025
The only thing I don't like is not being able to turn off battery consumption
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Olivier L.
Rating: 2 out of 5
following a purchase from 11/06/2025
Fast delivery and package in line with expectations.
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Chloé V.
Rating: 4 out of 5
following a purchase from 27/05/2025
The order was not processed within the initially planned deadlines. Fortunately, the customer service was very responsive and sent the order which was received just before the deadline.
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Xavier M.
Rating: 2 out of 5
following a purchase from 27/05/2025
We had placed an order, it was incorrect without compensation or commercial gesture, we will not order again. 2 stars for the delivery times.
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Silke B.
Rating: 4 out of 5
following a purchase from 09/05/2025
For the price okay - but the font color hardly readable; would have expected the preview and the proposal to work better. The printer should have known - too bad.
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LUC O.
Rating: 4 out of 5
following a purchase from 09/05/2025
Ease of ordering, delivery
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ROMUALD B.
Rating: 2 out of 5
following a purchase from 26/04/2025
Color does not match the image!
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VALERIE P.
Rating: 4 out of 5
following a purchase from 09/04/2025
A bit long in the delays
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Product as per the order and fast delivery but expensive for express
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Sébastien D.
Rating: 2 out of 5
following a purchase from 18/04/2025
Ordered items perfect but the delivery time was not respected, as the proof was sent 3 weeks after the order. The package therefore arrived the day after it was needed (Basketball Tournament). What a shame!
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Marie Pierre P.
Rating: 4 out of 5
following a purchase from 29/04/2025
Fast delivery...
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Virginie T.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very good
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STEEVE R.
Rating: 2 out of 5
following a purchase from 23/04/2025
Unfortunately not. I received more than 100 bracelets with poor print quality. I made a complaint. I am waiting for a response from them.
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Philippe L.
Rating: 4 out of 5
following a purchase from 26/03/2025
Quality is on point. With a responsive technical team.👍
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Nello R.
Rating: 4 out of 5
following a purchase from 05/04/2025
Awesome 👌
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romain M.
Rating: 2 out of 5
following a purchase from 08/01/2025
long wait time, neck warmer arrived without the text and they only sent me back 50 out of 100
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Paul Emile D.
Rating: 4 out of 5
following a purchase from 27/03/2025
Good
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Iñigo A.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good web platform, simple and intuitive
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PABLO R.
Rating: 2 out of 5
following a purchase from 13/02/2025
I ordered dark green bracelets and they arrived light green.
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ANNE MARIE C.
Rating: 4 out of 5
following a purchase from 25/02/2025
Good.
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DIDIER D.
Rating: 2 out of 5
following a purchase from 14/02/2025
Hello, I forgot a number on the phone number to be inscribed on the bracelet. I informed by phone and by email the 2 digits to be added, but my request was not taken into account. Too bad.
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Ella K.
Rating: 4 out of 5
following a purchase from 12/02/2025
The quality is good. There was a delay due to supply issues.
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Marion L.
Rating: 4 out of 5
following a purchase from 10/02/2025
Disappointed that the logo did not appear in color on the bracelet.. Otherwise good.
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Michel P.
Rating: 4 out of 5
following a purchase from 30/01/2025
Site is quite clear
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Mathieu Z.
Rating: 2 out of 5
following a purchase from 06/01/2025
On-site experience is OK despite some previews not working. Super efficient and quick on the proofs, thank you! However, the sales contact is terrible and refuses out of laziness to do the necessary tax paperwork for export. We had to go through a freight forwarder in a hurry to import our equipment on time.
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Hélène T.
Rating: 2 out of 5
following a purchase from 12/01/2025
Correct product but persistent defects on 500 silicone bracelets. I think they could have been avoided by checking the customization from the start, especially at this price.
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Vincent B.
Rating: 4 out of 5
following a purchase from 08/01/2025
Perfect. Bracelets.
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XAVIER V.
Rating: 4 out of 5
following a purchase from 08/01/2025
Slightly long delivery times
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Denis V.
Rating: 2 out of 5
following a purchase from 14/11/2024
The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad
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Arielle M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Fast delivery. However, 2 pages of labels were not printed.
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Berenice P.
Rating: 2 out of 5
following a purchase from 06/11/2024
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
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Joël L.
Rating: 2 out of 5
following a purchase from 30/10/2024
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
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THOMAS E.
Rating: 2 out of 5
following a purchase from 03/10/2024
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
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Erika B.
Rating: 4 out of 5
following a purchase from 24/04/2024
satisfied with our order
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JULIEN G.
Rating: 4 out of 5
following a purchase from 24/10/2024
fast delivery
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Gomes L.
Rating: 4 out of 5
following a purchase from 29/09/2024
Perfect as usual
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Ruth B.
Rating: 2 out of 5
following a purchase from 09/09/2024
the color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
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thierry S.
Rating: 2 out of 5
following a purchase from 23/09/2024
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
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JENNIFER M.
Rating: 2 out of 5
following a purchase from 02/08/2024
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
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