Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 2 and 4 stars

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T
Titouan M.
Rating: 4 out of 5
following a purchase from 09/08/2024
Delivery on time, good product quality, good logo printing, good packaging, good communication about the order.
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Herbert G.
Rating: 2 out of 5
following a purchase from 20/07/2024
Some ribbons, especially the white lettering, were partially incompletely colored.
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Clemence D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Satisfactory order, just a shame not to be able to put the logos in any color other than black. They're not visible and no pre-production email to inform me of this.
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Lolita O.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good product. Conforms to order.
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Didier P.
Rating: 4 out of 5
following a purchase from 19/07/2024
Fast and efficient
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Elisa O.
Rating: 4 out of 5
following a purchase from 01/07/2024
Just what I expected, the motif is very well embroidered on the key ring, the only points to complain about are the bits of thread that stick out in the corners of some key rings (not very disturbing) and the location of the motif which is more or less too close to the ring depending on the key ring, but these are details, I'd recommend!
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Roberto B.
Rating: 2 out of 5
following a purchase from 29/06/2024
The product is of good quality. But the delivery time is too long
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Christelle C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fast and perfectly compliant order.
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Miguel C.
Rating: 4 out of 5
following a purchase from 07/06/2024
No communication despite having sent a message. Delayed delivery, much longer than expected.
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Christelle R.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast and efficient
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Julie M.
Rating: 2 out of 5
following a purchase from 29/05/2024
Delivery on time, but wrong color bracelet! I'm still waiting for a refund for this order, which doesn't conform to the initial request or to the optional proof paid for and validated by me...
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Michel D.
Rating: 4 out of 5
following a purchase from 30/04/2024
Fast, accurate ordering
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D
Didier V.
Rating: 4 out of 5
following a purchase from 25/04/2024
Deadlines ok, communication ok, quality ok, price ok
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AUDRY A.
Rating: 4 out of 5
following a purchase from 08/05/2024
Fast and efficient
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Sandra P.
Rating: 2 out of 5
following a purchase from 07/05/2024
The uploaded logos were pixelated for no reason.
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Jon A.
Rating: 4 out of 5
following a purchase from 01/05/2024
Delivered on time
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Christian M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Fine
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Lahaye E.
Rating: 4 out of 5
following a purchase from 20/03/2024
Very good performance
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ludovic M.
Rating: 2 out of 5
following a purchase from 21/02/2024
Hello, I am very disappointed with the quality of the chokers (stitching, product quality, texture,...) and the customer service with a big delay on my order and a more than average response to my complaint. Having already ordered a few years ago, I can see the deterioration in service and quality.
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Olivier P.
Rating: 4 out of 5
following a purchase from 23/02/2024
Super quality, but delivery in Switzerland a bit slow. Months of waiting.
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Denis C.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very serious
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Yolanda C.
Rating: 4 out of 5
following a purchase from 12/03/2024
Correct order
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Carole G.
Rating: 4 out of 5
following a purchase from 06/03/2024
Very good order management Fast and efficient
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Nathalie S.
Rating: 4 out of 5
following a purchase from 07/02/2024
Great customer service even if the product did not meet all expectations
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Nicolas G.
Rating: 4 out of 5
following a purchase from 13/05/2023
delivery OK, site can be improved on the presentation of the product rendering
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Nicolas G.
Rating: 4 out of 5
following a purchase from 29/03/2023
I would have liked to be able to order other products in batches of 50. No problem navigating the site.
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Joney E.
Rating: 4 out of 5
following a purchase from 02/04/2023
Very practical for events and good value for money.
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jerôme C.
Rating: 2 out of 5
following a purchase from 06/03/2023
I didn't receive my order on time, with conflicting messages that production hadn't even started.
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LEILA G.
Rating: 4 out of 5
following a purchase from 05/04/2023
at the top
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Justine G.
Rating: 4 out of 5
following a purchase from 25/03/2023
The bracelets are very pretty and were delivered on time! However, they damage very quickly!
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Philippine S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Delivery not on schedule. A week late, but before the event so it's fine.
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SITOU M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Thank you for the fast shipping and processing of our order.
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Gwenaelle V.
Rating: 4 out of 5
following a purchase from 07/04/2023
Items as ordered, prompt delivery.
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Christian G.
Rating: 4 out of 5
following a purchase from 24/03/2023
For text entry, the site is a little complicated for validation.
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Thibault M.
Rating: 2 out of 5
following a purchase from 20/03/2023
I placed an order for two different visuals. However, the files had the same name and the printer placed the order with only one of the files for both orders. He was very reactive when I contacted him once I'd received the bracelets and noticed the error, but he sent the reprint with the wrong address. My bracelets will arrive after my event, even though I ordered them almost 2 weeks before.
Moral: send files with different names, don't be in a hurry and order well in advance.
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PVA TWIRLING B.
Rating: 4 out of 5
following a purchase from 20/03/2023
quick service
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B
Baptiste D.
Rating: 4 out of 5
following a purchase from 24/02/2023
very good site
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Lyudmyla D.
Rating: 2 out of 5
following a purchase from 03/03/2023
I'm sending you the logo, but I received the bracelet without the logo.
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Franck G.
Rating: 4 out of 5
following a purchase from 31/01/2023
Fast service. Meets our expectations.
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Christophe D.
Rating: 4 out of 5
following a purchase from 21/12/2022
Ras very good site
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