Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
Good product except for a problem with incomplete delivery but this has been sorted out very good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Very fast delivery, product conforms, shipping costs a little too high for my taste.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
delivery that was a little long in coming.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
Package received, conformed to my request, but I'm sorry I didn't receive a print order, which could have avoided unnecessary anxiety three days before the event.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Deadlines met
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Satisfied with the order, the deadline and the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
satisfied except for paypal fees
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Easy to get to, but difficult to reach.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good, except that I can understand that there is a lot of work, but not answering the phone is not very professional... Order arrived on time all the same! Product as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Very good turnaround time, but it was impossible to reach them by phone or e-mail.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Not easy to create an account, site not intuitive and complicated. On the other hand, I have no complaints about ordering, delivery (very fast) and billing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
quick and easy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
Impossible to get anyone on the phone!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Hello, Some bracelets do not have the logo. Very good for the delay
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
ras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Delivery as ordered and very quick turnaround
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
A bit skeptical at first, but in the end very good. However, I couldn't reach them by phone and they didn't reply by e-mail either. Too bad. Service to be improved or not offered at all. Order arrived 1 day late. Overall, the product is true to my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
++++
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Order taken quickly, but delivery problem: one of the items was not delivered, but was not out of stock. I had to contact you to arrange shipment (4-day delivery delay!).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
easy and very fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good. Fast delivery and quality as expected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Very responsive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Fast delivery. The best!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/04/2021
Delivery time not respected and unfortunately no information from customer service... our order would have been sent to another customer! In addition, on receipt some badges did not work.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Satisfied with exchanges, delivery a little long (covid? Brexit?...)
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/07/2021
Quite good, however I do not find it normal when two orders are placed 2 minutes apart and you send 1 package that includes both orders and you do not deduct the transport of 1 order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
As requested
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/07/2021
J'ai pas reçu ce que j' ai commandé J'avais demander doré j'ai reçu blanc Et une partie de la phase n'a pas été écrite Mariage Armande et Jean- Paul le 18/09/2021 Il y a qu'une moitié
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Response from europaband
Hello, after checking your order, it turns out that you had ordered white bracelets with the personalization /"Armande & Jean-Paul le 18/09/2021/". I invite you to look at your invoice, the elements are notified there.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Choice, quality, fast delivery, only one drawback, a little expensive as there are few competitors.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
GOOD, FAST WORK
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Comprador verificado
Rating: 4 out of 5
following a purchase from 21/06/2021
all right
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Comprador verificado
Rating: 2 out of 5
following a purchase from 19/05/2021
I RECEIVED IT VERY LATE, THEY LOST MY FIRST ORDER, THE COMMUNICATION WITH THEM IS HORRIBLE, THEY BARELY RESPOND TO EMAILS, YOU CAN'T CALL THEM ON OR ANSWER THE PHONE, AND THEY HAVEN'T MET THE DELIVERY TIME FOR THE REPLACEMENT EITHER.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 07/06/2021
Very fast
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Comprador verificado
Rating: 4 out of 5
following a purchase from 20/04/2021
everything ok, a little slow from the moment of the order but it is as advertised.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 08/07/2020
Correct delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Great!
Think of the customs clearance costs that would facilitate the commercial relationship with the end customer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
easy to understand
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Fast, nickel-plated
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