The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
The colors advertised and those received are not at all the same.
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Response from europaband
Hello, could you send us a picture of your product?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
very fast service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Good delivery time and very good quality A little expensive
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Comprador verificado
Rating: 4 out of 5
following a purchase from 18/06/2020
They have met the manufacturing and delivery deadline.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
The product is of high quality and very pleasant, but the follow-up of the order and the management of deliveries was laborious... Even in difficult times, it's a duty to inform customers of any delays or difficulties encountered.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/04/2020
An order that takes an extremely long time to arrive without any in-process information
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/04/2020
Order received very late on 06/06 with no advance notice of the delay.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
easy to use
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 16/03/2020
Order finally arrived after more than a month. Products as ordered.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/03/2020
Delivery arrived later than announced...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Very easy to access
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
efficient and very fast
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2020
perfect customer service response listens without problem. easy to navigate site
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
perfect order but delivery 2 weeks late
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
Smooth exchanges with Europaband teams.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 24/02/2020
I liked it a lot, the page is a little complicated at first, for the budget issue, but once you understand the process goes well. The delivery was super fast.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 09/02/2020
All in order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
Fast delivery, professional customer service, but I'm satisfied with the product I ordered.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Pleasant site with good product visualization and customization
Within approx. 20 days Products correspond to order Exchange with quick proof of delivery Perfect delivery
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 03/12/2019
Too bad the messages are in English
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Response from europaband
Good morning, It is true that this can be a problem, We will fix the problem, Thanks for your help, Best regards
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
Product conforms, delivery time top, but very bad communication from UPS in the tracking of the package.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Attractive site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
merchandise received conforms to the site and delivery time respected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
Hello, Very easy to access and use. It's a shame not to be able to preview an order with printing and an imported file.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Fast, but for another order I'll ask the DTP department for better print visibility.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Fast, efficient, good quality, good contact, responsive Quote/order management on the site could be improved
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
No problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2019
nothing to say yet
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/10/2019
All quite well
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Comprador verificado
Rating: 2 out of 5
following a purchase from 30/09/2019
I ordered some personalized wristbands, they arrived wrong and when I asked for a solution, I did get an answer, but they still arrived wrong. I would not order from this company again.
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Response from europaband
Dear Noelia, Thank you for your feedback. We are very sorry for the mishandling of your problem.We reshipped the missing bracelets.You could have contacted the sales team to find together a new solution for your order.We would have been happy to make up for the mistake.We apologize for the inconvenience.Best regards
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Suitable time
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Comprador verificado
Rating: 4 out of 5
following a purchase from 31/05/2019
All correct
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