/10
★★★★★
based on 3680 reviews published
★★★★★
based on 3680 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
Varol A.
purchased on 23/09/2024
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2
/5
★★☆☆☆
The color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
Ruth B.
purchased on 09/09/2024
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3
/5
★★★☆☆
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
Jules C.
purchased on 24/09/2024
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2
/5
★★☆☆☆
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
Thierry S.
purchased on 23/09/2024
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3
/5
★★★☆☆
I wanted glow-in-the-dark bracelets and the ones I received are not.
Valérie S.
purchased on 04/09/2024
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3
/5
★★★☆☆
Selected font and logo were unfortunately not printed.
Imke M.
purchased on 06/08/2024
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2
/5
★★☆☆☆
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
Jennifer M.
purchased on 02/08/2024
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3
/5
★★★☆☆
Unfortunately, I did not receive a response to my return request
Meike B.
purchased on 16/08/2024
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2
/5
★★☆☆☆
Some ribbons, especially the white lettering, were partially incompletely colored.
Herbert G.
purchased on 20/07/2024
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2
/5
★★☆☆☆
The product is of good quality. But the delivery time is too long
Roberto B.
purchased on 29/06/2024
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3
/5
★★★☆☆
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
Guillaume R.
purchased on 24/06/2024
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2
/5
★★☆☆☆
Delivery on time, but wrong color bracelet! I'm still waiting for a refund for this order, which doesn't conform to the initial request or to the optional proof paid for and validated by me...
Julie M.
purchased on 29/05/2024
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3
/5
★★★☆☆
I'm missing some bracelets. I'm waiting to hear what they're going to do.
Julien D.
purchased on 22/05/2024
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3
/5
★★★☆☆
Error at start of delivery rectified immediately
Farid B.
purchased on 07/06/2024
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3
/5
★★★☆☆
The quality of the bracelets was good, and the customer service was very attentive. Overall a good experience, I must admit that the wristbands came out redder than on the proof and some batches suffered from the printer's offset (the logo was sometimes off-center).
Paul G.
purchased on 25/04/2024
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3
/5
★★★☆☆
Colors darker than on the proof, a little disappointed as our graphics don't really stand out in the end. For the rest, nothing to complain about, top quality workmanship and service.
Victor D.
purchased on 08/05/2024
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2
/5
★★☆☆☆
The uploaded logos were pixelated for no reason.
Sandra P.
purchased on 07/05/2024
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3
/5
★★★☆☆
The visual of the bracelet is not printed on the axis of the fabric band.
Baptiste O.
purchased on 24/04/2024
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3
/5
★★★☆☆
Express delivery and quality product
Laurent G.
purchased on 23/04/2024
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3
/5
★★★☆☆
I had ordered white ribbons with gold lettering and they put black fasteners on them - not what I wanted - what a shame
Sabrina F.
purchased on 03/04/2024
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2
/5
★★☆☆☆
Hello, I am very disappointed with the quality of the chokers (stitching, product quality, texture,...) and the customer service with a big delay on my order and a more than average response to my complaint. Having already ordered a few years ago, I can see the deterioration in service and quality.
Ludovic M.
purchased on 21/02/2024
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3
/5
★★★☆☆
The product is perfectly what I wanted but I couldn't put 5 stars on it because the delivery was almost 15 days late with no message to warn me.
Morgan L.
purchased on 06/02/2024
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2
/5
★★☆☆☆
I didn't receive my order on time, with conflicting messages that production hadn't even started.
Jerôme C.
purchased on 06/03/2023
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2
/5
★★☆☆☆
I placed an order for two different visuals. However, the files had the same name and the printer placed the order with only one of the files for both orders. He was very reactive when I contacted him once I'd received the bracelets and noticed the error, but he sent the reprint with the wrong address. My bracelets will arrive after my event, even though I ordered them almost 2 weeks before.
Moral: send files with different names, don't be in a hurry and order well in advance.
Thibault M.
purchased on 20/03/2023
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2
/5
★★☆☆☆
I'm sending you the logo, but I received the bracelet without the logo.
Lyudmyla D.
purchased on 03/03/2023
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3
/5
★★★☆☆
Order made by phone ....this one was recorded wrong so not all the right products at the reception and then impossible to rectify.... I phoned to try to rectify I was to call me back !!!!!!!!
Patricia C.
purchased on 02/12/2022
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Answer from europaband
Hello, All orders must be placed via our website independently to avoid problems. As you were having trouble, my colleague took care of it for you to help you and be of service. I can find no trace of any e-mail asking us to rectify certain elements of your order. Next time, we'll let you place your order online on your own, like all our other customers, since you're not satisfied with the help we've given you.
2
/5
★★☆☆☆
Arrived very quickly but rendered very badly. I had given a design that was supposed to cover the whole bracelet, but it was only printed on a small part ... disappointed
Benjamin T.
purchased on 23/01/2023
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Answer from europaband
Hello, Indeed, as indicated on our website, the printing area is 150x14 mm on these Tyvek bracelets. Your visual could therefore not be printed on the entire wristband.
3
/5
★★★☆☆
Could be clearer on payment steps.
Francis L.
purchased on 12/01/2023
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3
/5
★★★☆☆
Not TOP
Bernard G.
purchased on 27/11/2022
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3
/5
★★★☆☆
Contact with the teams top only missing point, no proof or visual of the final result before validation of the order... for this order just one color ok, but if you want to do with a print it's blocking.
Naomie D.
purchased on 25/08/2022
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Answer from europaband
Hello, thank you for your feedback. Generally, when the files are impeccable, we don't do a proof to save you production time. But if we have any doubts about your file, our graphic designer will make a proof and send it to you by e-mail 🙂