9.3/10
★★★★★
based on 3388 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Hello, I'm very worried about UPS shipping because it's extremely expensive for our budget. I don't know why you don't work with the post office... Thanks!
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Acheteur Vérifié
purchased on 11/08/2019
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3 /5
★★★☆☆
From my cell phone, it's not so easy to place an order with a billing address different from the delivery address. In the end, I put everything in the name of the delivery address, even though I was the one who paid and another person was delivered.
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Acheteur Vérifié
purchased on 06/08/2019
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2 /5
★★☆☆☆
Delivery by UPS which leaves no notice of passage and which sends you by mail a dead link which informs you therefore nothing! The event having passed in the meantime, we lost our money, so we found something more serious and cheaper!
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Acheteur Vérifié
purchased on 21/07/2019
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3 /5
★★★☆☆
Good value for money, but the customization options are not respected.
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Acheteur Vérifié
purchased on 02/08/2019
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3 /5
★★★☆☆
I couldn't find a way to add a logo to the text on the bracelet. Very fast!
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Acheteur Vérifié
purchased on 11/07/2019
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2 /5
★★☆☆☆
Delivered to a relay point without any notification, even though the package was to be delivered to the billing address.
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Acheteur Vérifié
purchased on 12/06/2019
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3 /5
★★★☆☆
A FEW scares about the delivery time. But the order arrived on time; communication is complicated. I sent an email as recommended by the operator, but it was never processed. So no addition on my bracelets as requested.
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Acheteur Vérifié
purchased on 19/06/2019
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3 /5
★★★☆☆
The bracelet is nice, but the color doesn't exactly match the one on the website.
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Acheteur Vérifié
purchased on 25/06/2019
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3 /5
★★★☆☆
The site is too basic, you can't see the preview of a personalized product and you only see the result once you've received the bracelets. it's a shame because the product is good.
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Acheteur Vérifié
purchased on 20/06/2019
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2 /5
★★☆☆☆
I was supposed to be delivered in 2 to 4 days, but after a week I called (fortunately) to be told that my order would be delayed. In short, I was delivered after 2 weeks!
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Acheteur Vérifié
purchased on 23/04/2019
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Answer from europaband
Mea Culpa, in this case it's our fault, your order was forgotten in the workshop. We'll give you a discount on your next order as compensation.
3 /5
★★★☆☆
Ok for the site
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Acheteur Vérifié
purchased on 03/05/2019
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2 /5
★★☆☆☆
Not easy to create bracelet No patterns available
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Acheteur Vérifié
purchased on 12/04/2019
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3 /5
★★★☆☆
Not enough product description, especially about how to close the bracelets; I chose the reusable ring by default;
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Acheteur Vérifié
purchased on 04/04/2019
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3 /5
★★★☆☆
Navigation is user-friendly, but when accessing the configurator, the cursor doesn't go to the text zone, and you try to click on the little square that indicates the text zone, when this isn't possible.
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Acheteur Vérifié
purchased on 08/04/2019
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3 /5
★★★☆☆
Average, fortunately the delivery error was quickly rectified.
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Acheteur Vérifié
purchased on 14/03/2019
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3 /5
★★★☆☆
An efficient and practical site
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Acheteur Vérifié
purchased on 11/03/2019
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2 /5
★★☆☆☆
The bracelets (400) are splendid... Unfortunately, they don't come in the right size... Adult size instead of child size. This stops us in our tracks, and it's a real shame, because they're splendid!
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Acheteur Vérifié
purchased on 12/02/2019
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2 /5
★★☆☆☆
There is a date announced when ordering, and I received it a week later ... this order was for an event, so I'm not satisfied at all.
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Acheteur Vérifié
purchased on 08/01/2019
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3 /5
★★★☆☆
Good products, shipping costs are very high!
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Acheteur Vérifié
purchased on 17/12/2018
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3 /5
★★★☆☆
....
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Acheteur Vérifié
purchased on 09/06/2018
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3 /5
★★★☆☆
Site ok and clear
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Acheteur Vérifié
purchased on 27/06/2018
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2 /5
★★☆☆☆
The bracelets arrived late, rendering half of them useless.
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Acheteur Vérifié
purchased on 25/06/2018
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3 /5
★★★☆☆
Order arrived on time
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Acheteur Vérifié
purchased on 24/07/2018
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3 /5
★★★☆☆
Problem of red turning orange on delivery
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Acheteur Vérifié
purchased on 09/05/2018
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3 /5
★★★☆☆
Fabric bracelet not so good
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Acheteur Vérifié
purchased on 01/05/2018
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2 /5
★★☆☆☆
Paper tears very quickly
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Acheteur Vérifié
purchased on 14/04/2018
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Answer from europaband
Hello, Tyvek paper is tear-proof. Can you explain what happened to your bracelets?
3 /5
★★★☆☆
Unfortunately, once tightened, the black ring cannot be removed. It would be useful to specify this on the website. It's a pity that the black thread of the embroidery is visible through the orange of the bracelet.
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Acheteur Vérifié
purchased on 06/04/2018
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3 /5
★★★☆☆
Difficulties in finding the font chosen in the previous order so that the remaining bracelets and the new ones have the same spelling.
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Acheteur Vérifié
purchased on 19/02/2018
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3 /5
★★★☆☆
Easy to access but unpleasant surprise for the €10 delivery charge for light paper. ...
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Acheteur Vérifié
purchased on 06/02/2018
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3 /5
★★★☆☆
Product quality ....
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Acheteur Vérifié
purchased on 30/12/2017
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