Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2, 3, 4 and 5 stars

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E
enrique G.
Rating: 5 out of 5
following a purchase from 06/10/2025
Continuos to be reliable in performance and in price.
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Laetitia R.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very good and fast shipping
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Patrick G.
Rating: 5 out of 5
following a purchase from 05/10/2025
Everything is perfect from the order to the delivery.
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Matteo B.
Rating: 5 out of 5
following a purchase from 04/10/2025
great
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Santina F.
Rating: 5 out of 5
following a purchase from 04/10/2025
The package arrived on time. Great
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JAVIER T.
Rating: 4 out of 5
following a purchase from 03/10/2025
a little delay in the package,
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José R.
Rating: 5 out of 5
following a purchase from 04/10/2025
ras
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Marion G.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect
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patrick C.
Rating: 4 out of 5
following a purchase from 02/10/2025
perfect
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M
Mhamed A.
Rating: 5 out of 5
following a purchase from 29/09/2025
Good value for money, impeccable service, fast delivery with tracking. Clear and easy-to-use website. Everything is clear! Thank you
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Christiane M.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect
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Elisa H.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very well
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Jordi G.
Rating: 5 out of 5
following a purchase from 02/10/2025
Good product
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Georges J.
Rating: 5 out of 5
following a purchase from 01/10/2025
Every time it's perfect
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carine C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Top
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jean claude B.
Rating: 5 out of 5
following a purchase from 01/10/2025
No problem. I am satisfied
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Teresa C.
Rating: 5 out of 5
following a purchase from 30/09/2025
Everything perfect
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Jeannine N.
Rating: 2 out of 5
following a purchase from 29/09/2025
My order did not arrive at the requested pickup point but in two separate boxes, one at a pickup point not chosen 15 km from my home and the other at a pickup point I chose in replacement of the initially selected pickup point, which was not available. Europe Incontinence is not to blame, I believe, I think the mistake comes from Mondial Relay, which does not update its pickup points and then messes up deliveries like this one...
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Response from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence.
A
ANNA P.
Rating: 5 out of 5
following a purchase from 30/09/2025
PERFECT DELIVERY THANK YOU
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michel C.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very well packaged and received very quickly. I have been ordering for several years and am always very satisfied. Thank you.
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roselyne G.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very well
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Louay G.
Rating: 5 out of 5
following a purchase from 30/09/2025
Super nice diapers
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Carmen P.
Rating: 5 out of 5
following a purchase from 30/09/2025
Fast delivery, information all the time and good product. I recommend buying here.
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CELINE A.
Rating: 5 out of 5
following a purchase from 30/09/2025
Satisfied
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Stephane F.
Rating: 5 out of 5
following a purchase from 29/09/2025
Delighted with every order, speed and quality of the products. 1 year already as a customer, never disappointed, once a carrier got stuck on a conveyor belt! Otherwise, I can't wait to place a new order with Europe Incontinence. Best regards, Stéphane 56
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Response from Europe Incontinence
Hello,

We are delighted to hear about your satisfaction and we thank you for your appreciation.

Best regards,
Europe Incontinence.
G
Guy R.
Rating: 5 out of 5
following a purchase from 29/09/2025
I order every month and I am very satisfied.
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Maryline P.
Rating: 4 out of 5
following a purchase from 29/09/2025
Good service
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Maria Rosa B.
Rating: 2 out of 5
following a purchase from 28/09/2025
I had to return the body because it was not the model I requested. It's a shame that it is not stated on the website that the return is at the customer's expense!
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Response from Europe Incontinence
Good morning,

We are sorry that the product you ordered is not to your liking. Regarding our return policy, everything is explained on this page: https://www.europe-incontinence.com/it/content/3-condizioni-generali-di-vendita.

Best regards,
Europe Incontinence.
J
jacques B.
Rating: 5 out of 5
following a purchase from 27/09/2025
nothing to say, good
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Gilles A.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very good products
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Marie-Jeanne L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very well
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Carmen T.
Rating: 5 out of 5
following a purchase from 28/09/2025
They are the only ones that have the size I need for a very obese older woman. I send appropriate but it should be free starting from 50 or 60 euros or for regular customers.
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Rachida B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Satisfied
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Vanessa F.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good as usual
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isabelle D.
Rating: 5 out of 5
following a purchase from 28/09/2025
Delivery speed
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Viviane E.
Rating: 5 out of 5
following a purchase from 28/09/2025
At the top
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Eric P.
Rating: 5 out of 5
following a purchase from 28/09/2025
We are satisfied
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jacques E.
Rating: 5 out of 5
following a purchase from 27/09/2025
very satisfactory
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Henri P.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very good
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victor R.
Rating: 5 out of 5
following a purchase from 27/09/2025
very well done, quick and reasonable price
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