English 
J
Rating: 5 out of 5
Good service or quick delivery at the delivery point.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 4 out of 5
Okay
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M
Rating: 5 out of 5
client for 3 years your good reputation is still appreciated thank you again
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C
Rating: 5 out of 5
fast shipping, good value for money, delivery by the carrier ok
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J
Rating: 5 out of 5
Perfect and quick, effective
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S
Rating: 5 out of 5
Impeccable
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C
Rating: 5 out of 5
always ok at Europe Incontinence for choice and fast shipping! I recommend!!
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C
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Great service, fast delivery.
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P
Rating: 5 out of 5
Simple order. Fast and careful shipping.
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M
Rating: 5 out of 5
Perfect product. Arrived on time
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G
Rating: 5 out of 5
happy with the delivery speed, order as expected
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C
Rating: 5 out of 5
Very good
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J
Rating: 4 out of 5
Produts are perfect , transportation got only 4 stars. I got the tracking number but it showed allways thet the parcel is on its way, nothing else.
J
Rating: 5 out of 5
Fast, good packaging. Thank you
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A
Rating: 5 out of 5
Still just as satisfied with the professional quality and delivery. Don't change anything.
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A
Rating: 1 out of 5
I made a mistake with my order, I requested an exchange, but I was told that I had to pay the return shipping costs. It was too expensive. So I kept my order which is of no use to me. And I found another site cheaper than yours for my new order.
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Response from Europe Incontinence
Hello Anne,
Thank you for taking the time to share your experience with us, even though we sincerely regret that it did not meet your expectations.
We completely understand your disappointment regarding the return fees. Although our current policy places these fees on the customer in case of an order error, we are aware that this can represent a significant cost and spoil the shopping experience.
Please know that we take your feedback very seriously. Your comments help us evolve our services, and we are actively working on improving our return solutions to make them simpler and more accessible in the future.
We are sorry to have lost you to a competitor, but we hope to have the opportunity to regain your trust on a future occasion.
Best regards,
Europe Incontinence
Thank you for taking the time to share your experience with us, even though we sincerely regret that it did not meet your expectations.
We completely understand your disappointment regarding the return fees. Although our current policy places these fees on the customer in case of an order error, we are aware that this can represent a significant cost and spoil the shopping experience.
Please know that we take your feedback very seriously. Your comments help us evolve our services, and we are actively working on improving our return solutions to make them simpler and more accessible in the future.
We are sorry to have lost you to a competitor, but we hope to have the opportunity to regain your trust on a future occasion.
Best regards,
Europe Incontinence
P
Rating: 5 out of 5
Great service and fast delivery
M
Rating: 5 out of 5
Perfect! Nothing else to add
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C
Rating: 5 out of 5
Fast and discreet shipping. Correct quality/price.
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N
Rating: 5 out of 5
Quick and compliant reception, thank you!
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J
Rating: 5 out of 5
the carrier delivered to number 6 instead of 4 the rest went very well have a good day
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D
Rating: 5 out of 5
Fast and secure shipping. Good tracking on the web
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F
Rating: 3 out of 5
One week delayed. The bin looks week.
Response from Europe Incontinence
Hello Fernando,
Thank you for your feedback, and we sincerely apologize for the one-week delay. We also take note of your comment regarding the sturdiness of our products.
We remain at your disposal for any further questions.
Best regards,
Europe Incontinence
Thank you for your feedback, and we sincerely apologize for the one-week delay. We also take note of your comment regarding the sturdiness of our products.
We remain at your disposal for any further questions.
Best regards,
Europe Incontinence
P
Rating: 5 out of 5
Easy ordering and fast delivery
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C
Rating: 5 out of 5
Very good
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G
Rating: 4 out of 5
At first glance, Mondial Relay does not meet the delivery deadline estimated by you
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R
Rating: 4 out of 5
the black plastic packaging is not pleasant to remove.
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J
Rating: 5 out of 5
Satisfied with this order,
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M
Rating: 5 out of 5
Top service
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F
Rating: 5 out of 5
Perfect as usual
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C
Rating: 4 out of 5
delivery a bit long
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S
Rating: 4 out of 5
for the first time, order received very late
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Response from Europe Incontinence
Hello Sylvain,
We sincerely apologize for this unusual delay. We are doing everything possible to ensure that this does not happen again and that your next experience is fully satisfactory.
Best regards,
Europe Incontinence
We sincerely apologize for this unusual delay. We are doing everything possible to ensure that this does not happen again and that your next experience is fully satisfactory.
Best regards,
Europe Incontinence
R
Rating: 5 out of 5
fast delivered
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C
Rating: 5 out of 5
.
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J
Rating: 5 out of 5
very good experience
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E
Rating: 1 out of 5
The description was not realistic
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Response from Europe Incontinence
Hello Elisabetta,
We pay great attention to the drafting of our technical sheets to ensure they describe our products in the most precise, transparent, and faithful manner possible.
If there has been any ambiguity, we invite you to contact us to understand what caused the problem.
Best regards,
Europe Incontinence
We pay great attention to the drafting of our technical sheets to ensure they describe our products in the most precise, transparent, and faithful manner possible.
If there has been any ambiguity, we invite you to contact us to understand what caused the problem.
Best regards,
Europe Incontinence
H
Rating: 5 out of 5
Neatly and timely delivered
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M
Rating: 5 out of 5
Delivery on time
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C
Rating: 5 out of 5
Always fast and hassle-free delivery
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