Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2, 3, 4 and 5 stars

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A
Alain Z.
Rating: 5 out of 5
following a purchase from 21/05/2026
Service always perfect and fast. As for the product, it seems to me that the quality is not the same, to be seen during use. Good reception.
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A
Antonino M.
Rating: 4 out of 5
following a purchase from 17/05/2026
The delivery is always to my satisfaction.
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J
Jeroen B.
Rating: 5 out of 5
following a purchase from 18/05/2026
Ordered product is received as desired and in good order. However, the shipping time is longer than I am used to from other webshops.
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D
Daniel R.
Rating: 5 out of 5
following a purchase from 20/05/2026
Respect for deadlines, delivery ok
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C
Charles H.
Rating: 5 out of 5
following a purchase from 19/05/2026
As always, perfect Fast delivery
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E
eliane D.
Rating: 1 out of 5
following a purchase from 19/05/2026
The delivery person left the package behind the gate without presenting themselves at my 94-year-old mother's home.
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Response from Europe Incontinence
Hello Mrs. Delamotte,

Thank you for your feedback and we sincerely regret the way this delivery went.

Unfortunately, this is a problem related to the behavior of the carrier. This situation is completely independent of our will, and we are immediately taking the necessary steps with their services to report this incident so that it does not happen again. We completely understand your dissatisfaction with this lack of professionalism, especially regarding your mother's home.

For any other questions or if you need assistance, please do not hesitate to contact our customer service by email.

Best regards,
Europe Incontinence
I
Irene L.
Rating: 4 out of 5
following a purchase from 16/05/2026
went well
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A
Anne P.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very good
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F
Foucauld L.
Rating: 2 out of 5
following a purchase from 18/05/2026
The package was sent to a different address than the one indicated in the email... informing me where to go to pick it up. It was by calling Mondial Relay that I learned the exact delivery site.
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Response from Europe Incontinence
Hello Mr. Lestienne,

Thank you for your feedback and we sincerely apologize for this inconvenience.

Unfortunately, this is a problem related to the carrier. This situation is completely independent of our will, and we are currently doing everything possible with Mondial Relay to understand what happened so that this does not happen again.

We are, however, relieved that you were able to locate your package. For any other questions or if you need further assistance, please do not hesitate to contact our customer service by email.

Best regards,
Europe Incontinence
B
beatrice L.
Rating: 5 out of 5
following a purchase from 18/05/2026
interesting purchases at price level after a discount voucher to reduce shipping costs would also be interesting when orders are regularly placed.
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Cinzia M.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very fast and convenient
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Nicolas C.
Rating: 5 out of 5
following a purchase from 17/05/2026
Very good !
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Xavier F.
Rating: 5 out of 5
following a purchase from 16/05/2026
Reasonable price and fast delivery
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T
Tranquillo T.
Rating: 5 out of 5
following a purchase from 17/05/2026
Excellent service, always punctual and precise. I have used the service several times
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Marie Claire M.
Rating: 5 out of 5
following a purchase from 16/05/2026
Top delivery. And very short delivery time.
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AMELIA T.
Rating: 5 out of 5
following a purchase from 16/05/2026
Very serious.
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STEPHANIE P.
Rating: 5 out of 5
following a purchase from 16/05/2026
Good quality and good price
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Kheira B.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect as always.
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A
Anne-marie G.
Rating: 5 out of 5
following a purchase from 26/04/2026
Satisfactory experience and guaranteed trials
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S
Sophie C.
Rating: 4 out of 5
following a purchase from 04/05/2026
Lacks a bit of speed and rarely has promo codes. I would say never.
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M
MARIA P.
Rating: 5 out of 5
following a purchase from 15/05/2026
FAST AND DISCREET SERVICE
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 15/05/2026
Everything is perfect, except for a tiny detail regarding the delivery time, can it be shortened? Thank you & Best regards.
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María Dolores C.
Rating: 5 out of 5
following a purchase from 15/05/2026
Adult water diapers
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D
Dalila K.
Rating: 5 out of 5
following a purchase from 15/05/2026
Perfect
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M
Manuel R.
Rating: 5 out of 5
following a purchase from 12/05/2026
good products for the care of my family, good price, and suitable home delivery. Thank you.
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JEREMIE D.
Rating: 5 out of 5
following a purchase from 13/05/2026
Except for one package that arrived later than the other, perfect!
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MARTIN B.
Rating: 5 out of 5
following a purchase from 13/05/2026
Top of the top! Discreet delivery, well packaged and very fast! What more could you ask for?
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P
Pedro D.
Rating: 5 out of 5
following a purchase from 10/05/2026
The price is very affordable and the diapers have very good quality. There is a lot of variety to choose from.
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A
Anne P.
Rating: 5 out of 5
following a purchase from 11/05/2026
Ras
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Marie helene C.
Rating: 5 out of 5
following a purchase from 12/05/2026
Very fast
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Maria Rosa M.
Rating: 5 out of 5
following a purchase from 12/05/2026
All good, I will definitely order again
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L
laurence D.
Rating: 5 out of 5
following a purchase from 12/05/2026
Very satisfactory
B
BRANTIS R.
Rating: 5 out of 5
following a purchase from 12/05/2026
Great thanks
F
Fabrizio C.
Rating: 5 out of 5
following a purchase from 01/03/2026
Until now always satisfied with the service and the products provided
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B
Bernard L.
Rating: 5 out of 5
following a purchase from 12/05/2026
No problem with delivery times
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Hassan B.
Rating: 5 out of 5
following a purchase from 11/05/2026
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C
Colette/Michel T.
Rating: 5 out of 5
following a purchase from 09/05/2026
package received on time. as usual, perfect
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A
Annie G.
Rating: 5 out of 5
following a purchase from 11/05/2026
Well received
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Mario B.
Rating: 4 out of 5
following a purchase from 11/05/2026
Very efficient! The courier did not deliver the package on time, I reported it and they immediately urged the courier!
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F
fatma S.
Rating: 5 out of 5
following a purchase from 10/05/2026
I usually order from your site, so I am very satisfied with your products. Thank you very much
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