Customer reviews of Europe Incontinence

9,5 /10

Based on 2 971 published reviews

5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 30/12/2022 à 14h18

delivery that leaves from Belgium to go to Beaune and then return 10 km from Belgium, carbon footprint too high and delivery time too long, otherwise everything else is fine

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Acheteur Vérifié

Published on 30/12/2022 à 09h42

TO SEE YOUR PACKAGING ISSUE (Quite mediocre cardboard for a 2 euro packaging, please improve for my next order

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Acquirente verificato

Published on 28/11/2022 à 14h10

I ordered the same product that I had ordered in August because I found it satisfactory in terms of absorbency (4 drops). The products received this month (4 packages of 4 drops), unfortunately, are quite different from the previous ones because they do not absorb anything and do not have sufficient adherence to the leg. A real disappointment.

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Response from Europe Incontinence Published on 29/11/2022

The products you received are the same as those ordered in August, there should be no changes as the manufacturer has not renewed the range in the meantime. What do you mean by "different"? Could you send us an email at [email protected] so we can investigate your issue?

Comprador Verificado

Published on 27/11/2022 à 11h14

The product is good but customer service is not.

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Comprador Verificado

Published on 08/11/2022 à 16h08

The order takes a little while to arrive but always arrives in perfect condition.

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Response from Europe Incontinence Published on 09/11/2022

It is true that Mondial Relay experienced delays in certain deliveries due to changes in their agencies in Belgium and France. These delays are gradually reducing.

Comprador Verificado

Published on 08/11/2022 à 11h22

Almost 10 days for delivery. The contents were identifiable on the outer packaging despite having requested discreet packaging

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Response from Europe Incontinence Published on 08/11/2022

We apologize for this delay due to Mondial Relay and this oversight in discreet packaging. It is true that Mondial Relay experienced delays in certain deliveries due to changes in their agencies in Belgium and France. These delays are gradually reducing. As for the discreet packaging, this is potentially an error from our teams that should not have occurred. I invite you to contact our customer service by email at [email protected] for a free discreet packaging on your next order.