Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2, 3 and 5 stars

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L
Lukasz K.
Rating: 5 out of 5
following a purchase from 13/08/2025
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
A
ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 13/08/2025
I am satisfied
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Sebastien S.
Rating: 5 out of 5
following a purchase from 12/08/2025
In line with what I expected
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D
Danillou P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
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Isabel A.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything is correct... Very well we will try other formats based on my father's needs
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Martine L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect in every way
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thierry B.
Rating: 5 out of 5
following a purchase from 13/08/2025
very good layer
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Gabi L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Alles in Ordnung, schnell und zuverlässig!
M
Marleen C.
Rating: 2 out of 5
following a purchase from 04/08/2025
Money for undelivered goods still not received!!! Received item is fine.
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Response from Europe Incontinence
Dear,

We are sorry to hear that you are dissatisfied, which we fully understand.

During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.

We apologize for the inconvenience, even though this is beyond our control.

Best regards,
Europe Incontinence.
G
giuseppe P.
Rating: 5 out of 5
following a purchase from 10/08/2025
Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.
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V
vittorio P.
Rating: 5 out of 5
following a purchase from 04/08/2025
WHEN A SELLER, SUCH AS EUROPE INCONTINENCE, NOT ONLY OFFERS YOU A VARIETY OF PRODUCTS AT COMPETITIVE PRICES BUT ALSO RESPECTS AND FOLLOWS THE CLIENTELE WITH GREAT HUMAN AND PROFESSIONAL HONESTY, YOU FEEL GUARANTEED AND HONORED TO KNOW AND PURCHASE FROM THEM.
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max G.
Rating: 5 out of 5
following a purchase from 10/08/2025
T. well as usual
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Sylvie et Pascal G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast site and products at the best price
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Isabel A.
Rating: 1 out of 5
following a purchase from 08/08/2025
I have not received the order, and I don't even know if I will be refunded. The order was placed on 08/08/25 and today, 22/08/25, I still have neither order nor package. I do not recommend this store.
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Response from Europe Incontinence
Good morning,

We regret that you are not satisfied, we completely understand your dissatisfaction.

After investigating the matter, it seems that the transport company has lost your package.

Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.

We ask you to forgive us for this inconvenience, which is beyond our control.

Sincerely,
Europe Incontinence.
H
Henri P.
Rating: 5 out of 5
following a purchase from 11/08/2025
Always on top.
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Tuomas M.
Rating: 5 out of 5
following a purchase from 10/08/2025
Arrived in due time. Low delivery cost 👍
R
Richard R.
Rating: 5 out of 5
following a purchase from 11/08/2025
Unbeatable price and fast shipping
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M
maribel P.
Rating: 5 out of 5
following a purchase from 11/08/2025
nothing to say, everything is perfect, from the order to the very fast shipping.
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L
Loris O.
Rating: 5 out of 5
following a purchase from 10/08/2025
Products at a good price and fast shipping
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M
Manuel U.
Rating: 3 out of 5
following a purchase from 10/08/2025
Arrived later than agreed
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Response from Europe Incontinence
Good morning,

We are very sorry for your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that such situations do not occur in the future. Unfortunately, we have no control over deliveries themselves, as it is an independent delivery service.

We inform you that you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence.
O
Ouri G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Delivery as agreed
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M
Maryna S.
Rating: 5 out of 5
following a purchase from 11/08/2025
👍
J
Josiane F.
Rating: 5 out of 5
following a purchase from 10/08/2025
Hello, nothing to say. Package delivered on the said day. Package intact
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Paula L.
Rating: 5 out of 5
following a purchase from 10/08/2025
Stupendous product
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C
Chantal G.
Rating: 5 out of 5
following a purchase from 09/08/2025
No problem.....too bad there isn't a loyalty card!
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AMAR C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Just the price that increases by a few cents with each purchase of my Tena diapers
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Roberta G.
Rating: 5 out of 5
following a purchase from 09/08/2025
Everything perfect
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Mariangela D.
Rating: 5 out of 5
following a purchase from 24/06/2025
fast delivery and efficient customer service
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ANDREE L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very serious company and good customer follow-up.
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Muriel M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Very satisfied
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Bernadette M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Impeccable! A loyalty card would be welcome since I order every month, thank you
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MARCO G.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great
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Marie-Jeanne L.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very good
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect! I recommend.
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Sandra R.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great as always. Never disappointed
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Huguette S.
Rating: 5 out of 5
following a purchase from 07/08/2025
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M
maurice T.
Rating: 5 out of 5
following a purchase from 06/08/2025
very well on everything
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M
Mac M.
Rating: 5 out of 5
following a purchase from 06/08/2025
5 star fast delivery
M
Marie V.
Rating: 5 out of 5
following a purchase from 05/08/2025
Quick! Thank you!
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C
Catherine C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Good products
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