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Rating: 5 out of 5
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very simple and easy site. Easy order and a lot of product choices
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A
Rating: 5 out of 5
Easy and quick order, functional site
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C
Rating: 5 out of 5
discreet, fast.
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A
Rating: 5 out of 5
A lot of choices and suitable products. Quality products and reasonable prices compared to stores. I highly recommend, delivery is fast, products well packaged. Nothing to complain about
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A
Rating: 5 out of 5
Everything was perfect from order to delivery
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A
Rating: 5 out of 5
Perfect, nothing to complain about. Very fast. It's great
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A
Rating: 5 out of 5
don't change anything!!!
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A
Rating: 5 out of 5
Excellent absorbency!!! A bit expensive though…
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Ordering is fast and easy, delivery is reliable and well packaged.
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C
Rating: 5 out of 5
All ok
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C
Rating: 1 out of 5
Order placed on October 20, expected for the 28th. They attempted delivery on October 31, but I wasn't home. No notice or alternative delivery date. Contacted europe-incontinence to cancel the order and still no response.
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A
Rating: 5 out of 5
Good absorption, my dad is no longer soaked in the morning.
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A
Rating: 5 out of 5
easy access site.
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A
Rating: 5 out of 5
ok good
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A
Rating: 5 out of 5
Very good site, fast delivery and quite attractive prices even if it remains a cost, but if you buy in bulk you can get reasonable prices. I have been using the site since my father's hospital discharge who is 83 years old.
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V
Rating: 5 out of 5
Excellent service and products however the free delivery is not clear and somewhat misleading for European shoppers . In fact you need to order a lot more product than indicated to avail of it .. buyer beware
Response from Europe Incontinence
Hello Helen, As delivery costs and free delivery depend on the country of delivery, our site tries to localise each visitor so that by default it offers the data for the country of delivery. In some cases, unfortunately, it is impossible to define the country of delivery, so our site offers the data for the default country, i.e. France. This is why the data may be different the first time. However, once you have created your account with us and defined a delivery address, it will take the correct data into account as soon as you log in to your customer account. Regards, Europe Incontinence
A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Fast delivery order
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A
Rating: 2 out of 5
The deadlines are met and the delivery itself causes no problems: however, the durability of the item leaves something to be desired (you are not to blame), it tore after the first hand wash, when putting it on.
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Response from Europe Incontinence
Hello, We are sorry to hear that. Please feel free to contact us by email so that we can report this issue to the manufacturer. Best regards, Your Europe Incontinence team
A
Rating: 5 out of 5
Very good because always so fast. ((The only problem comes from the Chronopost DELIVERY person who left the package in the rain, without coming to see me ......))
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
On the site, the process is without difficulty, the standard payment is correct, delivery as expected.
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C
Rating: 2 out of 5
Very bad service
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V
Rating: 5 out of 5
Fast shipping and all good. Highly recommended.
A
Rating: 5 out of 5
the delivery is made within very satisfactory deadlines
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A
Rating: 5 out of 5
Very good as usual
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A
Rating: 5 out of 5
Everything is perfect. Maybe a small discount to come since we are customers every month?
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V
Rating: 5 out of 5
Order was processed fast, delivery time estimate was accurate.
A
Rating: 5 out of 5
The website is easy to use. Delivery is quick.
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A
Rating: 5 out of 5
good value for money ... Fast shipping.. very good
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A
Rating: 5 out of 5
Content corresponding to the order
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
No issues ordering, fast delivery
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A
Rating: 5 out of 5
Very well organized site, very effective order tracking.
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V
Rating: 5 out of 5
Delivered quickly
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G
Rating: 5 out of 5
clear, extensive, price per package
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A
Rating: 5 out of 5
very good site, fast shipping, no problems
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A
Rating: 5 out of 5
professional and fast
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